Product Manager (Project Hire)

Disney Cruise Line - The Walt Disney Company; Orlando (FL); On-site; Confidential; Full time

Benefits offered by this job

Bonus potential

Medical benefits

Long‑term incentives

Job summary

Disney Experiences Technology & Digital is seeking a Product Manager to lead digital platform initiatives that connect Disney products with Guests, travel agents, and partners. You will partner with engineering, sales, pricing, and operations to drive product development, launches, and continuous improvement at scale.

The role emphasizes data‑driven decision making, cross‑functional collaboration, and a strong focus on guest experiences across multiple platforms.

Qualifications

• Minimum 3 years of related work experience
• Ability to troubleshoot and resolve complex issues under pressure
• Experience in agile environment
• Knowledge of product KPIs
• Familiar with CMS and learning new tech

Responsibilities

• Support product strategy and roadmaps across Disney Experiences technology platforms
• Collaborate with engineering, sales, pricing and operations to drive launches
• Develop cross‑functional alignment and define basic requirements or user stories
• Contribute to end‑to‑end product lifecycle from initiation to delivery
• Analyze metrics and user behavior to inform decisions

Skills

Troubleshooting

Agile mindset

UX principles

Data interpretation

Cross-functional

Education

Bachelor’s degree or equivalent

Tools

JIRA

Confluence

Airtable

Smartsheet

CMS

Job description

At Disney, we’re storytellers. We make the impossible, possible. The Walt Disney Company (TWDC) is a world-class entertainment and technological leader. Walt’s passion was to continuously envision new ways to move audiences around the world—a passion that remains our touchstone in an enterprise that stretches from theme parks, resorts and a cruise line to sports, news, movies and a variety of other businesses. Uniting each endeavor is a commitment to creating and delivering unforgettable experiences — and we’re constantly looking for new ways to enhance these exciting experiences.

TheProduct Manager role is a member of theTechnology team responsible for leading the strategic direction of digitally led initiatives within Disney Experiences. The team runs all aspects of product strategy, concept development, defining, and implementing these initiatives in collaboration with key team members and partners.They willwork with the manager and senior manager tosupportplatform roadmap, integration across products and capabilities, and long-termcommercial growthprogram at scale. They will work closely with operations, design, analytics, development, and executive teams to bring products to market and develop and grow business opportunities for Disney Experiences. A successful candidate will be highly analytical, able to work effectively in a matrixedorganization, and adept at synthesizing a variety of technologies and capabilities into high quality products and applications that Guests love!

About the Team

The Travel Trade and Groups Sales Platforms team within Disney Experiences Technology & Digital enables business growth through a portfolio of digital products that support product distribution, group sales, and partner commerce. The team is responsible for technology solutions that power travel agent bookings, wholesale distribution, group and event sales, digital marketing capabilities for travel trade, and connectivity with third‑party partners across Walt Disney World, Disneyland Resort, Disney Cruise Line, and Disney Signature Experiences.

This is a 30‑month Project Hire position with no guarantee of permanent placement.

What You'll Do

As a Product Manager, you will contribute to the strategy, development, and optimization of commercial platforms that connect Disney products with Guests, Travel Agents, Wholesale Distributors, and Sales teams around the world. You will collaborate closely with Engineering, Sales, Pricing, and Operations teams to support product development and launches, and drive continuous improvement through data-driven insights. This role offers the opportunity to work across multiple platforms and business models, helping shape the future of Disney's travel commerce ecosystem while delivering innovative solutions that support growth, operational efficiency, and exceptional Guest experiences.

• Assist with full life-cycle development of technology- or data-based products and experiences, from ideation through delivery

• Support teams in defining product strategies and roadmaps, translating technical requirements into functional capabilities

• Collaborate with engineering, UX, marketing, sales and business partners to ensure effective cross‑functional alignment

• Contribute to the end‑to‑end product lifecycle, including initiation, solution definition, development, launch, and continuous delivery

• Support the design, enhancement, and integration of software features or third‑party solutions

• Participate in the development of cross‑platform applications that connect multiple systems

• Conduct preliminaryresearch, assist with hyper‑care support, and help measure product KPIs

• Investigate bugs and support optimizing frameworks for scalability, performance, and user experience

• Partner with engineering teams to address challenges related to new technologies, user‑centric design, solution testing, and architecture considerations

• Contribute to the creation of user and buyer personas, value propositions, and analysis of metrics and session behavior

• Apply knowledge of innovative digital technologies within the product space

• Continue learning Lodging, Travel Trade and Group Salesproduct and technology ecosystems

• Stay current with emerging technologies and industry trends

Required Qualifications

• Minimum 3 years of related work experience

• Troubleshooting skills, ability to determine impacts, ability to resolve complex issues, and ability to exercise good judgment and initiative in stressful situations

• Comfortable working in an agile environment

• Technical proficiency: Agile/Scrum, UX principles, software lifecyle, product KPIs

• Proficient in Content Management Systems and open to learning new technologies as needed

• Can interpret data and user insights to support product decision‑making

• Familiar with product development concepts, agile practices, or software workflows

• Capable of defining basic requirements or user stories with guidance

• Comfortable working with cross‑functional partners to move work forward

Preferred Qualifications

• Previous experience in Dscribe or similar Content ManagementSystem

• Previous experience with JIRA, Confluence, Airtable, Smartsheet, or similar tools

Required Education

• Bachelor’s degree and/or equivalent work experience

#DISNEYTECH

The hiring range for this position in Orlando, FL is $111,900 to $150,000 per year. The base pay actually offered will take into account internal equity and also may vary depending on the candidate’s geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long‑term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.