Product Manager - Product Onboarding and Enablement

Moody's Investors Service; United States; Remote; USD 80,000 - 120,000; Full time

Job summary

An innovative firm is seeking a Product Manager to drive client onboarding and enablement for its cutting-edge risk management solutions. In this role, you will collaborate with diverse teams to enhance product offerings, ensuring clients in the Insurance and Banking sectors receive valuable insights. Your ability to communicate complex concepts clearly and manage multiple tasks in a fast-paced environment will be key to your success. Join a team that values curiosity and diverse perspectives as you help transform the understanding and management of risks worldwide.

Qualifications

• BS or MS in Computer Science or equivalent experience required.
• Experience with SaaS technologies and proficiency in HTML, JSON, T-SQL, and Python.

Responsibilities

• Collaborate to onboard clients and leverage products effectively.
• Manage product lifecycle and coordinate release communications and training.

Skills

Analytical Problem Solving

Effective Communication

Adaptability

Technical Documentation

Client Onboarding

Education

Bachelor's in Computer Science

Master's in Computer Science

Tools

HTML

JSON

T-SQL

Python

Microsoft Office Suite

Job description

Location(s):

• Remote - United States, US

Line Of Business: Insurance(INSURANCE)

Job Category:

• Product Development

Experience Level: Experienced Hire

At Moody's, we unite the brightest minds to turn today’s risks into tomorrow’s opportunities. We foster an inclusive environment where everyone feels welcome to be who they are—with the freedom to exchange ideas, think innovatively, and listen to each other and customers in meaningful ways.

If you are excited about this opportunity but do not meet every single requirement, please apply! You still may be a great fit for this role or other open roles. We seek candidates who model our values: invest in every relationship, lead with curiosity, champion diverse perspectives, turn inputs into actions, and uphold trust through integrity.

Join us in transforming the world's understanding and management of risk. As a contributor to Moody’s, you'll work with leading teams in climate and catastrophe risk management. You are crucial to our future, and we are committed to supporting yours.

About the Team:

Our products are solutions designed to tackle complex risk management challenges. The Product team ensures our offerings are intuitive, robust, and well-maintained. They work closely with clients to understand needs, collaborating to develop innovative, practical, and user-friendly products. Product Managers, with their understanding of technology and user experience, are key to maintaining our reputation as industry leaders.

To succeed as a Product Manager, you should:

• Have an interest in science and technology's role in understanding and managing risks
• Enjoy solving analytical and technical problems
• Prioritize impactful outcomes and know when a job is done
• Communicate effectively verbally, in writing, and in presentations
• Simplify and apply complex technical or scientific concepts for varied audiences
• Demonstrate a desire to learn new skills and concepts

Role Description:

As a Product Manager for Product Onboarding and Enablement, you will collaborate across the organization to onboard and enable clients to leverage our products. You will work alongside Product Managers to deliver products and features that provide risk insights to the Insurance and Banking sectors, gathering user feedback to improve offerings. You will manage the product lifecycle, coordinate release communications, documentation, training content, and entitlement, working with internal teams. You will also partner with Client Success and Sales teams to ensure a positive onboarding experience for clients.

You will work with Business Systems and Service Management teams to automate the contract-to-entitlement process, ensuring clients have access to Moody’s products during onboarding and adoption.

Required Qualifications:

• BS or MS in Computer Science or equivalent experience
• Experience with SaaS technologies
• Proficiency in HTML, JSON, T-SQL, Python
• Experience creating reference documents and presentations, collaborating with Microsoft Office Suite
• Excellent communication skills for effective collaboration
• Ability to multitask, adapt to a fast-paced environment, meet deadlines, and respond promptly to internal and external stakeholders