Product Manager ( Pharmacy )

AssistRx, Inc.; Orlando (FL); On-site; USD 120,000 - 160,000; Full time

Benefits offered by this job

401(k) with matching

Medical, dental, vision insurance

Career growth opportunities

Competitive pay structure

Job summary

AssistRx, Inc. is seeking a Product Manager with deep life-sciences and patient access expertise to lead PAP and Free Goods capabilities. You will own the product strategy, balancing compliance, operations, and patient experience to deliver scalable, tech-enabled solutions.

Work closely with manufacturers, specialty pharmacies, and internal teams to design, implement, and optimize PAP programs, eligibility workflows, and free drug fulfillment.

Qualifications

• 7+ years of Product Management experience in healthcare tech or B2B SaaS.
• Direct experience in life-sciences/PAP, PSP, and/or Free Goods dispensing workflows.
• Strong understanding of hub services (benefits verification, PA, copay, PAP).
• Experience with regulated environments (HIPAA, GxP, GDP).
• Proven ability to translate complex workflows into scalable product solutions.
• Excellent stakeholder management and client-facing capabilities.
• Experience in Agile/Scrum environments.

Responsibilities

• Own the end-to-end PAP and Free Goods product strategy and roadmap.
• Collaborate with manufacturers, specialty pharmacies, and operations.
• Define KPIs and use data to drive improvements in time-to-therapy and adherence.
• Write user stories, acceptance criteria, and manage backlogs in Agile sprints.
• Lead cross-functional teams including Engineering, UX, Data, Compliance.

Skills

PM leadership

Healthcare SaaS

Agile/Scrum

Stakeholder management

Client facing

Education

Bachelor's degree in Business/Computer Science/Life Sciences

Tools

Jira

Confluence

Aha!

Productboard

Job description

About AssistRx

AssistRx is a market‑leading healthcare technology company focused on accelerating patient access to life‑changing therapies. Through our advanced platform and patient support ecosystem, we partner with pharmaceutical manufacturers, specialty pharmacies, and providers to remove barriers to therapy initiation and adherence.

Our solutions—including iAssist®, HubLite™, Prior Authorization, Benefits Verification, Copay, and Patient Assistance Programs (PAP)—power the end‑to‑end patient journey from prescription to therapy fulfillment.

At AssistRx, we combine technology, domain expertise, and patient‑centric design to deliver measurable outcomes for both patients and life‑sciences partners.

About the Role

We are seeking a Product Manager with deep life‑sciences and patient access expertise to lead the strategy and evolution of our Patient Assistance Program (PAP) and Free Goods dispensing capabilities.

This is a high‑impact, domain‑driven role requiring strong experience in pharma hub services, PAP program design, and free drug fulfillment workflows. You will play a critical role in shaping how patients access therapies when affordability is a barrier—working closely with manufacturers, specialty pharmacies, and internal operations teams.

You will own the end‑to‑end product strategy and execution for PAP and related patient support offerings—balancing compliance, operational complexity, and patient experience while delivering scalable, tech‑enabled solutions.

What You'll OwnProduct Strategy & Domain Leadership

• Define and execute the product vision and roadmap for PAP and Free Goods dispensing solutions
• Serve as a subject‑matter expert (SME) in patient access, with a focus on eligibility, enrollment, and fulfillment workflows
• Align product strategy with manufacturer brand goals, regulatory requirements, and patient affordability challenges

PAP/Free Goods Program Innovation

• Design and optimize workflows for:
• Patient eligibility & enrollment
• Income verification & documentation management
• Free drug ordering, dispensing, and replenishment
• Compliance tracking and audit readiness (GxP/GDP awareness)
• Partner with specialty pharmacies and distribution partners to improve fulfillment efficiency and patient time‑to‑therapy

Customer & Market Insight

• Collaborate with pharma clients, field teams, and operations to deeply understand PAP program structures, KPIs, and pain points
• Translate complex program requirements into scalable, configurable product solutions
• Monitor competitive landscape across hub providers, PAP vendors, and digital health platforms

Cross‑Functional Execution

• Partner with Engineering, UX, Data, Clinical, Compliance, and Operations to deliver high‑impact solutions
• Ensure adherence to HIPAA, regulatory standards, and manufacturer‑specific program requirements
• Drive alignment across stakeholders in a highly matrixed environment

Product Lifecycle Ownership

• Own full lifecycle: discovery→requirements→build→launch→optimization
• Define KPIs such as: time to therapy, PAP approval rates, patient adherence, and program utilization
• Use data to continuously improve product performance and patient outcomes

Client Engagement & Thought Leadership

• Act as a trusted advisor to pharmaceutical clients
• Support implementations, workshops, and QBRs
• Translate product capabilities into clear business value and outcomes

Execution Excellence

• Lead Agile delivery: backlog prioritization, sprint planning, roadmap execution
• Write high‑quality user stories, acceptance criteria, and business requirements
• Leverage tools such as Jira, Confluence, Aha!, Productboard

Required Qualifications

• 7+ years of Product Management experience, preferably in healthcare technology or B2B SaaS
• Direct experience in life‑sciences/pharma services, specifically: Patient Support Programs (PSPs), Patient Assistance Programs (PAP) and/or Free Goods/freedrug dispensing workflows
• Strong understanding of hub services (benefits verification, PA, copay, PAP)
• Strong understanding of specialty pharmacy and manufacturer ecosystems
• Experience working in regulated environments (HIPAA, GxP, GDP, etc.)
• Proven ability to translate complex operational workflows into scalable product solutions
• Strong stakeholder management and client‑facing experience
• Experience working in Agile/Scrum environments

Preferred Qualifications

• Experience with pharmaceutical manufacturers or hub service providers
• Experience with specialty pharmacies or distribution networks
• Familiarity with EMR/EHR integrations, claims data, and patient‑level data workflows
• Familiarity with FHIR/HL7 interoperability standards
• Experience with digital patient engagement tools (apps, portals, messaging)
• Experience with outcomes reporting and analytics dashboards
• Experience with automation or AI‑driven workflow optimization
• MBA or advanced degree in healthcare, business, or life‑sciences

Why This Role Stands Out

• Own a mission‑critical product area directly impacting patient access to therapy
• Work at the intersection of technology, healthcare, and real‑world patient outcomes
• Influence strategy with top pharmaceutical manufacturers
• Solve complex, meaningful problems in affordability and access

• Supportive, progressive, fast‑paced environment
• Competitive pay structure
• Matching 401(k) with immediate vesting
• Medical, dental, vision, life, & short‑term disability insurance
• Opportunity to impact patient outcomes through data‑driven healthcare technology.
• Collaborative and mission‑driven culture that values innovation and continuous learning.
• Access to cutting‑edge cloud technologies and modern data engineering tools.
• Competitive compensation, comprehensive benefits, and career growth opportunities

AssistRx, Inc. is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, religion, color, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, family medical history or genetic information, political affiliation, military service, or other non‑merit based factors, or any other protected categories protected by federal, state, or local laws.

All offers of employment with AssistRx are conditional based on the successful completion of a pre‑employment background check.

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire. Sponsorship and/or work authorization is not available for this position.

AssistRx does not accept unsolicited resumes from search firms or any other vendor services. Any unsolicited resumes will be considered property of AssistRx and no fee will be paid in the event of a hire.