Product Manager - Payments - Vice President

Next Frontier Capital; Irvine (CA); On-site; USD 120,000 - 170,000; Full time

Job summary

JPMorgan Chase & Co. invites a Product Manager to shape Healthcare Payments on the InstaMed platform in Irvine, CA.

You will guide strategy, oversee delivery, and ensure customer value across B2B and B2C disbursement solutions, collaborating with cross-functional teams to drive successful launches. The role requires 5+ years in product management, deep knowledge of the product lifecycle, and strong communication.

Qualifications

• 5+ years of Product Management experience at a technology company or financial institution.
• Advanced knowledge of the product development life cycle, design, and data analytics.
• Experience managing enterprise B2B and/or B2C payment applications.
• Superior written and oral communication abilities.
• Self-starter, effective at prioritizing tasks, managing time, expectations, organizing people, and getting things done.

Responsibilities

• Conduct market research to identify strategic opportunities
• Lead software development initiatives
• Manage cross-functionally with multiple stakeholder groups – Development, Quality Assurance, Compliance, Legal, Marketing, Commercialization, and Operations
• Develop sound business cases in support of product development initiatives
• Manage product roadmap and prioritize feature delivery across releases
• Serve as a subject matter expert on product domain

Skills

Product Management

Market research

Cross-functional leadership

Communication skills

Prioritization

Job description

If you enjoy shaping the future of product innovation as a core leader, driving value for customers, guiding successful launches, and exceeding expectations. Join our dynamic team and make a meaningful impact by delivering high-quality products that resonate with clients.

As a Product Manager on the Healthcare Payments team, you will be responsible for the strategy, execution, and management of InstaMed’s Business-to-Business (B2B) and Business-to-Consumer (B2C) disbursement solutions. This role will have a focus on identifying market opportunities that influence the product development roadmap. The Product Manager will be responsible for conducting market research, synthesizing insights into actionable feedback, defining functional requirements, and ultimately managing product delivery through the software development lifecycle. As a core leader, you are responsible for acting as the voice of the customer and developing profitable products that provide customer value. We are seeking candidates that possess superior communication, project management, and organizational skills. Payments industry experience is required, with a particular focus on managing disbursement applications across B2B/B2C enterprise software environments.

J.P. Morgan Healthcare Payments supports healthcare organizations of all sizes with an end-to-end suite of solutions built specifically for healthcare. Backed by deep industry expertise and the scale of J.P. Morgan Payments, we connect consumers, providers, payers, and health tech companies across every healthcare payment transaction, creating a faster, simpler experience for all. Our solutions are compliant and certified to HIPAAto securely process payments and move healthcare data at scale. Through embedded integration, they streamline operations, reduce friction, and improve the consumer experience.

Job responsibilities

• Conduct market research to identify strategic opportunities
• Lead software development initiatives
• Manage cross-functionally with multiple stakeholder groups – Development, Quality Assurance, Compliance, Legal, Marketing, Commercialization, and Operations
• Develop sound business cases in support of product development initiatives
• Manage product roadmap and prioritize feature delivery across releases
• Serve as a subject matter expert on product domain

Required qualifications, capabilities, and skills

• 5+ years of Product Management experience at a technology company or financial institution
• Advanced knowledge of the product development life cycle, design, and data analytics
• Experience managing enterprise B2B and/or B2C payment applications
• Superior written and oral communication abilities
• Self-starter, effective at prioritizing tasks, managing time, expectations, organizing people, and getting things done

Preferred qualifications, capabilities, and skills

• Demonstrated prior experience working in a highly matrixed, complex organization

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

A part of the Commercial & Investment Bank, J.P. Morgan Payments enables organizations of all sizes to execute transactions efficiently and securely, transforming the movement of information, money, and assets. The team of experts tackles complex challenges at every stage of the payment lifecycle. And their industry-leading solutions facilitate seamless transactions across borders, industries, and platforms.

Operating in over 160 countries and handling more than 120 currencies, J.P. Morgan Payments business is the largest processor of USD payments, with a daily transaction volume of $10 trillion.

Be a leader committed to understanding customer needs with your advanced knowledge of product development, design, and data analytics