Product Manager, National Center for Clinical Trials (NCCT)

Advocate Health; Charlotte (NC); Hybrid; USD 110,000 - 160,000; Full time

Job summary

The NCCT Product Manager at Advocate Health leads the design and evolution of technology-enabled business capabilities, reporting to the VP of Technology & Transformation, and collaborating with leaders across business, engineering, design and operations to align efforts with strategic objectives.

You will own product strategy and roadmap, drive lifecycle from ideation to launch, mentor teammates, and ensure measurable outcomes while shaping future-state processes enabled by data, AI, and

Qualifications

• Bachelor’s degree in business, technology, engineering or a related field.
• 7+ years of experience in product management with transformation focus.
• Experience leading complex products and data-driven workflows.

Responsibilities

• Define future-state capabilities enabled by technology, data and AI.
• Lead product strategy, roadmap and cross-functional alignment.
• Manage product backlogs and document requirements.
• Engage customers and stakeholders to translate insights into requirements.
• Mentor junior team members and influence senior leadership.
• Drive product delivery, performance, and adoption strategies.

Skills

Strategic thinking

Analytical skills

Problem solving

Decision making

Agile / Scrum knowledge

Stakeholder influence

Product and data platforms

Analytics proficiency

Adaptability

Education

Bachelor’s degree in business, technology, engineering or related field

Job description

The Advocate Health National Center for Clinical Trials (NCCT) is setting a new benchmark for excellence and innovation in clinical trial solutions. Our goal is simple yet bold: We connect researchersto a broad population of patients and streamline the enrollment process, delivering more inclusive cohorts and more efficient clinical trials. And we make it easy for patients to engage in clinical trials in their own communities.

Grounded in experience and supported by the integrated research expertise of Wake Forest University School of Medicine, the Advocate Health National Center for Clinical Trials is a first-of-its-kind, fully integrated solution designed to make participation in clinical trials part of the standard of care for patients. Our technology ecosystem supports clinical trials across all stages of planning and execution, from recruitment and retention to management and virtual care, delivering efficient processes and high-quality results. Powered by the expertise of the school of medicine’s research team and Advocate Health clinicians and accelerated by cutting-edge technology, we are uniquely positioned to make animpact.

Job Description Summary:

The NCCT Product Manager plays a pivotal role in advancing the mission of the NCCT by leading the design and evolution of technology-enabled business capabilities that transform how our organization operates. This individual will report to the Vice President and Head of Technology & Transformation, working closely with cross functional leaders operate at the intersection of business strategy, process design and technology execution, helping ensure the organization focuses on the right work and achieves measurable outcomes.

The NCCT Product Manager is responsible for defining, executing, and delivering product strategy and roadmap initiatives that drive business growth and customer value. This role serves as the bridge between business stakeholders, engineering, design, and operations teams to ensure products meet organizational objectives. The NCCT Product Manager leads product lifecycle activities from ideation through launch and ongoing optimization while mentoring junior team members and influencing cross-functional decision-making.

This role is not focused on external products or feature delivery. Instead, it:

• Redesigns how work is performed across teams and how the organization operates, not just building features
• Defines future-state processes enabled by technology, data and AI
• Translates business needs into clear, high-value solutions
• Partners with shared technology and informatics teams to bring solutions to life

Major Responsibilities:

Define Future-State Capabilities

• Design how the business should operate when fully enabled by technology, data, and AI
• Identify opportunities beyond requests or incremental improvements
• Redesign workflows to align to future state, tech-enabled capabilities
• Challenge legacy processes and assumptions

Product Strategy & Vision

• Define and communicate the product vision, strategy, and long-term roadmap.
• Align product initiatives with organizational goals and business priorities.
• Develop business cases and prioritize investments based on customer impact and return on investment.

Product Roadmap Management

• Create, maintain, and communicate product roadmaps.
• Prioritize features, enhancements, and technical investments based on data and stakeholder input.
• Balance short-term business needs with long-term strategic objectives.
• Manage product backlogs and ensure requirements are clearly documented.

Customer & Market Research

• Engage with customers, users, and stakeholders to understand needs and pain points.
• Analyze customer feedback, usage patterns, and market trends.
• Translate customer insights into actionable product requirements.
• Monitor competitive products and emerging technologies.

Cross-Functional Leadership

• Collaborate with engineering, UX/UI design, operations, and support teams.
• Lead product planning, development, testing, launch, and post-launch activities.
• Facilitate stakeholder alignment and drive decision-making across teams.
• Manage risks, dependencies, and trade-offs throughout the product lifecycle.

Product Delivery & Performance

• Define product requirements, acceptance criteria, and success metrics.
• Track product performance through KPIs and analytics.
• Measure business outcomes and continuously optimize products based on data.
• Ensure successful product launches and adoption strategies.

Leadership & Mentorship

• Mentor Product Managers, Business Analysts and Project Managers, as necessary.
• Foster a customer-centric and data-driven product culture.
• Influence senior leadership through strategic recommendations and insights.
• Champion agile product development methodologies and best practices.

Education Required:

• Bachelor’s degree in business, Technology, Engineering or a related field.
• 7+ years of experience in product management with significant focus on transformation of business operations and workflows.

Work Experience Required:

• Proven experience leading complex products, platforms or digital solutions
• Track record of designing technology-enabled, data-driven efficient, scalable workflows
• Track record of successful product adoption and customer satisfaction

Knowledge, Skills & Abilities Required:

• Strong strategic thinking, analytical, problem-solving and decision-making skills.
• Strong knowledge of agile, scrum or similar product management methodologies.
• Excellent stakeholder influence skills to build trust and drive alignment
• Proficiency in product and data platforms and analytics
• Able to adapt in an evolving environment

Physical Requirements and Working Conditions

• Office job

Preferred Experience

• Experience within healthcare, clinical research, life sciences or regulated industries
• Experience operating in a heavily matrixed organization
• Experience managing SaaS, enterprise software or digital products
• Experience helping to make build vs buy decisions from a product portfolio perspective

This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties.