Product Manager, Messaging Enablement Platform

Netflix; Los Gatos (CA); On-site; USD 440,000 - 725,000; Full time

Benefits offered by this job

Health Plans

Mental Health support

401(k) Retirement Plan

Flexible time off

Stock Option Program

Job summary

Netflix is seeking a Product Manager to lead the Messaging Enablement Platform based in Los Gatos, CA. This role involves defining the vision and strategy for internal messaging tools, collaborating with various teams to optimize member communication experiences. A successful candidate will have 8+ years of experience in product management focused on platform capabilities and strong stakeholder relationship skills. This position offers a hybrid work model with comprehensive benefits and a salary range between $440,000 and $725,000.

Qualifications

• Experience in building products with an internal enablement or platform focus.
• Strong track record of collaborating with internal customers and engineering teams.
• Ability to synthesize stakeholder input into a coherent strategy.

Responsibilities

• Lead the Messaging Enablement Platform and define its vision and roadmap.
• Develop a strategy to empower internal teams to create and manage messages.
• Collaborate with cross-functional teams to build scalable messaging capabilities.

Skills

Stakeholder-first mindset

Visionary & systems thinker

Communication & influence

Technical acumen

Tools & enablement experience

Bias toward action

Education

8+ years of experience in product management

Tools

A/A and A/B testing

Job description

Overview

At Netflix, our mission is to entertain the world. Together, we are writing the next episode — pushing the boundaries of storytelling, global fandom and making the unimaginable a reality. We are a team obsessed with the excitement of discovering what happens when you merge creativity, intuition and cutting-edge technology.

Messaging is one of the most direct ways we speak to our members: from building excitement around new offerings like podcasts or games, to helping someone recover their account. Our messages span the entire member lifecycle across push, email, SMS, and in-app channels, reaching hundreds of millions of members worldwide. The Messaging PM team is responsible for innovating on these capabilities, working closely with internal customers and stakeholders to leverage messaging effectively in a variety of product use cases.

Role Overview

We are seeking a Product Manager to lead the Messaging Enablement Platform (MEP). In this role, you will define and drive the vision, strategy, and roadmap for the tools, workflows, and platform capabilities that empower internal teams across Netflix to create, manage, and optimize messages that delight our members.

At its core, MEP is about building the technology backbone that enables a diverse set of internal stakeholders, from content and marketing teams to product and engineering, to leverage Netflix\'s messaging capabilities at scale, with the right guardrails and the right level of self-serve flexibility. You will be the connective tissue between the teams that rely on this platform and the engineering team that builds it.

You will develop a deep understanding of what each internal team needs, synthesize those inputs into a coherent platform strategy, and translate that strategy into a prioritized roadmap that reflects the highest-leverage opportunities across all stakeholders. You will lead a cross-functional team of stunning colleagues across engineering, design, and data science, and collaborate with other enablement teams across Netflix to identify and build on common foundations.

Location

This role is based in our Los Gatos office (preferred) in a hybrid model, but we are open to remote candidates on the West Coast, with some travel to Los Gatos and Los Angeles required.

What We Offer

As a PM at Netflix, you will:

• Make a meaningful contribution: We\'re looking for experienced product leaders who are strategic and eager to roll up their sleeves.
• Take on big responsibility: Netflix offers PMs autonomy and substantial scope.
• Be expected to learn every day and to enjoy being curious: You will be building capabilities that don\'t yet exist. You will work with colleagues who value collaboration and from whom you can learn.
• Contribute to and benefit from an environment where you can grow your career: Many of our top execs started out as individual contributors.

Who Will Be Successful in This Role?

• Stakeholder-first mindset & partnership: Genuinely curious about internal teams\' needs, skilled at listening, synthesizing diverse perspectives into a coherent point of view, and building trust-based relationships with both internal customers and the engineering team that builds MEP.
• Visionary & systems thinker: Able to translate inputs into a clear vision, strategy, and prioritized roadmap; makes difficult tradeoffs and provides clarity when paths are ambiguous.
• Communication & influence: Demonstrates clear, direct, and adaptable written and verbal communication; can translate complex technical concepts for diverse audiences and align cross-functional partners around shared goals.
• Technical acumen & AI-first mindset: Strong technical background; engages with both technical and non-technical partners and leverages AI tools for rapid prototyping and workflow acceleration.
• Tools & enablement experience: Significant experience building tools that empower internal customers to deliver outstanding consumer experiences; familiarity with messaging systems at scale is a plus.
• Bias toward action & growth mindset: Independently rallies cross-functional teams, removes roadblocks, learns from feedback, and shares learnings openly.

Skills and Experience

• 8+ years of experience building products with an internal enablement or platform focus, with a track record of prioritizing and launching impactful capabilities.
• Experience building scalable tools and platform capabilities serving diverse internal stakeholders with a consumer-facing objective; experience in end-to-end messaging platform experiences is a plus.
• Ability to synthesize broad stakeholder input into a coherent strategy and communicate prioritization clearly.
• Strong track record of building collaborative, trust-based relationships with internal customers and engineering teams.
• Experience developing vision, strategy, and roadmap for a cross-functional space with awareness of broader business context.
• Experience turning clear thinking into well-crafted documents across the product lifecycle (strategy memos, PRDs, stakeholder communications).
• Excellent verbal and written communication skills, with the ability to present to senior leadership and diverse audiences.
• High attention to detail and ability to connect day-to-day work to big-picture goals.
• Experience with A/A and A/B testing.

We strongly believe that diversity of experience, perspectives, and backgrounds contribute to a better environment for our employees and better products for our customers.

Compensation & Benefits

Generally, our compensation structure consists solely of an annual salary; we do not have bonuses. You choose each year how much of your compensation you want in salary versus stock options. The range for this role is $440,000.00 - $725,000.00.

Netflix provides comprehensive benefits including Health Plans, Mental Health support, a 401(k) Retirement Plan with employer match, Stock Option Program, Disability Programs, Health Savings and Flexible Spending Accounts, Family-forming benefits, and Life and Serious Injury Benefits. We also offer paid leave of absence programs. Full-time hourly employees accrue 35 days annually for paid time off, and full-time salaried employees are entitled to flexible time off. See more details about our Benefits here.

Netflix is a unique culture and environment. Learn more here.

Diversity & Inclusion

Inclusion is a Netflix value and we strive to host a meaningful interview experience for all candidates. If you want an accommodation/adjustment for a disability or any other reason during the hiring process, please send a request to your recruiting partner.

We are an equal-opportunity employer and celebrate diversity. We do not discriminate on the basis of race, religion, color, ancestry, national origin, caste, sex, sexual orientation, gender, gender identity or expression, age, disability, medical condition, pregnancy, genetic makeup, marital status, or military service.