Product Manager (Messaging and Media)

Tithe.ly; Nashville (TN); Remote; USD 118,000 - 138,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401K

Paid time off

Sick leave

Parental leave

Job summary

Tithe.ly is seeking a Product Manager for Messaging & Media to own the vision, strategy, and execution across Messaging, Sites, and Media products, helping local churches communicate effectively and engage their communities.

You will partner with engineering, design, and cross-functional teams to translate strategy into high-quality features, drive product success, and measure impact with KPIs to boost adoption for churches.

Qualifications

• 5+ years of product management in SaaS/software
• Proven lifecycle ownership from discovery to delivery
• Experience using data analytics & KPIs to drive decisions
• Proficiency with Jira and Figma for product development
• Experience writing PRDs, user stories, and Jira Epics

Responsibilities

• Define vision, strategy, and roadmap for Messaging, Sites, and Media products.
• Translate bets into well-scoped Jira Epics with problem statements and success metrics.
• Own the Messaging Product Value Stream throughout full lifecycle with cross-functional collaboration.
• Monitor market trends and identify opportunities to close capability gaps.
• Ensure Sales and CX teams can present Messaging, Sites, and Media capabilities.
• Perform product demos to customers (beta, MVP, deep dives).
• Set goals and track KPIs for Epics and Bets within Value Streams.
• Communicate across Product, Engineering, Design, and exec stakeholders to align goals.

Skills

Manage Complexity

Communicate Effectively

Strategic Mindset

Collaborate

Plans and Aligns

Tools

Jira

Figma

Job description

Product Manager (Messaging and Media)

Department: Engineering / Product / Design

Employment Type: Full Time

Location: Remote - USA

Reporting To: Director of Product

Compensation: $118,000 - $138,000 / year

Description

As the Product Manager for Messaging & Media, you will own the vision, strategy, and execution across Tithely's Messaging, Sites, and Media product areas to help local churches communicate effectively and engage their communities. You will partner with engineering, design, and cross-functional teams to translate strategy into high-quality features that drive product success and adoption for the success of our churches.

Primary Responsibilities of the Role

• Define the product vision, strategy, and roadmap for the Messaging, Sites, and Media Products, grounded in a deep understanding of customer needs and business goals.
• Translate approved Bets into well-scoped Jira Epics with clearly defined problem statements, quantitative success metrics, guardrail metrics, and key flows for AI-assisted Story decomposition and clean engineering hand-off.
• Own the Messaging Product Value Stream throughout the full product lifecycle by gathering and prioritizing product and customer requirements, driving product vision, and working closely with engineering.
• Serve as an expert on the competitive Messaging landscape, monitoring market trends and identifying opportunities to close key capability gaps.
• Ensure Sales and CX teams are well-equipped to present Messaging, Sites, and Media capabilities to current and prospective customers.
• Perform product demos to customers (beta, MVP, and deep dives).
• Set goals and track quantitative KPIs for every Epic and Bet within your Product Value Streams, monitoring guardrail metrics to ensure changes do not cause harm elsewhere.
• Communicate clearly across Product, Engineering, Design, and executive stakeholders to ensure Product Value Stream goals stay aligned with overall company Objectives.

Qualifications

A Successful Candidate Will:

• Manage Complexity by acquiring data from multiple and diverse sources, uncovering root causes of difficult problems, and making sense of complex and sometimes contradictory information to solve problems effectively.
• Communicate Effectively by developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences.
• Strategic Mindset by anticipating future trends and implications accurately and translating them into breakthrough strategies.
• Collaborate through working with others across the organization to achieve shared objectives, representing your own interests while being fair to others and their areas.
• Plans and Aligns by planning and prioritizing work to meet commitments aligned with organizational goals across the full product lifecycle.

Required Technical Qualifications:

• 5+ years of experience in product management in a SaaS or software technology environment.
• Proven track record overseeing all stages of the software product development lifecycle from discovery to delivery.
• Demonstrated experience using data analytics tools and quantitative KPIs to measure product performance and make decisions.
• Technical proficiency with product development and project tracking tools, specifically Jira and Figma.
• Experience writing technical documentation, product requirements, user stories, and Jira Epics.

Preferred Technical Qualifications:

• Experience managing communication platforms or messaging tools involving Email, SMS, or Push Notifications.
• Experience consolidating or unifying fragmented software systems or platforms into a single interface.
• Hands-on experience using AI-assisted software tools for user story decomposition or requirements gathering.
• Understanding and appreciation for church administration

Office Requirements:

• We are a fully distributed team (100% remote) with travel sometimes required 1-2 times per year.
• A stable work environment with designated workspace and access to high-speed internet.
• US-based and legally able to work full time in the US. Sponsorships are not available at this time.
• Tithely is currently able to employ in the following states: AL, AR, AZ, CA, CO, FL, GA, IA, ID, IL, IN, KS, KY, MA, MI, MN, MT, NC, NE, NJ, NV, NY, OH, OR, PA, SC, TN, TX, UT, VA, WA, WV

Additional Information

Health insurance, dental, vision for your family, 401K, paid time off, sick leave, parental leave, and more. We believe taking care of our team is important and want to be sure you have what you need.

Tithely is an Equal Opportunity Employer

Yourgiving, Inc. DBA Tithe.ly (herein, "the Company") is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race (including hairstyles), color, alienage or national origin, ancestry, citizenship status, sex, gender, gender identity, pregnancy, childbirth or related medical condition, religious creed, physical disability or handicap, mental disability or handicap, age, medical condition (cancer), marital status, veteran status, sexual orientation, genetic information, arrest record, or any other characteristic protected by federal, state or local law. Our management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities and general treatment during employment.