We're seeking a highly skilled Product Manager with expertise in API platforms, telecom OSS/BSS, AI-powered products, and digital transformation. This role will own product strategy, roadmap execution, and cross-functional delivery of innovative customer-facing solutions, driving business growth, operational efficiency, and enhanced digital experiences.
Key Responsibilities
- Define and execute product vision, strategy, and roadmaps.
- Drive digital transformation initiatives and optimize customer journeys.
- Develop scalable eCommerce and digital ordering experiences.
- Partner with Marketing, Operations, IT, Legal, Compliance, Vendors, and other stakeholders to maximize product performance.
- Lead Agile product delivery and manage vendor engagements.
- Present product strategy, business cases, and roadmaps to executive leadership.
Required Qualifications
- 7+ years of Product Management experience.
- 5+ years managing API platforms, integration products, or developer-facing products at scale.
- Deep expertise in Telecom OSS/BSS, including Inventory, Ordering, Billing, Provisioning, and Mediation systems.
- Experience delivering products powered by LLMs, AI Agents, LangChain, LlamaIndex, or AI orchestration frameworks.
- Strong knowledge of B2B integrations, eBonding, REST APIs, OpenAPI specifications, and schema mapping.
- Proven success managing enterprise vendor engagements and large-scale technical initiatives.
- Experience with RBAC, OAuth2, NIST, and FIPS 140 compliance requirements.
- Exceptional executive communication and stakeholder management skills.
Preferred Qualifications
- Experience with MuleSoft, Boomi, Apigee, or Kong.
- Knowledge of multi-agent AI systems, semantic schema matching, and API contract testing.
- ServiceNow Store application publishing experience.
- Thought leadership in API design, telecom integrations, or digital product strategy.
- MBA or master's degree in engineering, or a related field.