Product manager in KYC

iGamingRecruitment.io; United States; Remote; USD 83,000 - 95,000; Full time

Job summary

iGamingRecruitment.io client, a regulated operator, seeks a Product Manager, KYC to own onboarding and identity verification across European markets, balancing compliance with conversion and player experience.

You will lead discovery with compliance, legal, risk, and engineering, design verification journeys, manage third-party providers, and define metrics like pass rates, time-to-verify, and onboarding conversion to drive the roadmap.

Qualifications

• Proven product management experience delivering KYC, identity verification, onboarding, or compliance products.
• Strong knowledge of EU KYC and AML requirements including CDD, EDD, PEP and sanctions screening.
• A track record owning a product roadmap end-to-end from discovery to delivery and measurement.
• Ability to balance regulatory compliance with onboarding UX and conversion.
• Excellent written and verbal English communication.

Responsibilities

• Own the vision and roadmap for the KYC and onboarding product area across European markets.
• Run continuous product discovery with compliance, legal, risk, and MLRO functions.
• Horizon-scan EU regulation to proactively shape the roadmap and prioritisation.
• Design onboarding and verification journeys that meet due diligence obligations while reducing drop-off.
• Own the verification and screening toolkit end-to-end, including document verification and biometric checks.
• Lead selection and management of third-party verification providers and performance.
• Define metrics and track pass rates, time-to-verify, false positives, and onboarding conversion.

Skills

KYC

Identity verification

Onboarding

Compliance products

EU KYC & AML

Data-driven decisions

English communication

Job description

Описание:

Our client, a well-established business in the regulated iGaming sector, is hiring a Product Manager, KYC to take ownership of its player onboarding and identity verification product area across regulated European markets.

Задачи:

Own the vision and roadmap for the KYC and player verification product area, aligning it to commercial goals, player experience, and the business's regulatory and licensing requirements across its European markets. Run continuous product discovery with compliance, the financial crime and MLRO function, legal, customer operations, and risk. Horizon-scan EU regulation so the roadmap anticipates change rather than reacting to it, and bring a structured, evidence-led view to prioritisation. Balance compliance with conversion. Design onboarding and verification journeys that satisfy customer due diligence and enhanced due diligence obligations while reducing drop-off, abandonment, and unnecessary manual intervention for genuine players. Own the verification and screening toolkit end to end, including document verification, biometric and liveness checks, data-source and database checks, and PEP, sanctions, and adverse media screening. Lead the selection, integration, and ongoing performance management of third-party verification and screening providers. Apply a genuine risk-based approach. Segment players by risk, design proportionate step-up verification, source of funds and source of wealth flows, and the triggers for reverification and ongoing monitoring, so effort is focused where risk is highest. Define the metrics that matter and hold the product to them. Track verification pass and completion rates, onboarding conversion, time-to-verify, false positive rates, and manual review volumes, and use that data to drive the roadmap and demonstrate impact. Partner closely with the Product Owner, KYC and the engineering squad to turn strategy into shipped product, and communicate the roadmap, trade-offs, and outcomes clearly to senior stakeholders and leadership.

Требования:

Proven product management experience delivering KYC, identity verification, onboarding, or compliance products, within regulated iGaming. Strong working knowledge of EU KYC and AML requirements, including customer due diligence (CDD), enhanced due diligence (EDD), PEP and sanctions screening, and the EU anti-money laundering framework (notably 5AMLD and 6AMLD and the incoming EU AML Package). A track record of owning a product roadmap end to end, from discovery and prioritisation through delivery and measurement. Demonstrable ability to balance regulatory compliance with onboarding conversion and user experience, rather than treating them as opposing forces. Confidence working with compliance, legal, risk, and financial crime stakeholders, and skill in translating their requirements into clear product outcomes. Strong commercial awareness and a data-literate approach, comfortable defining metrics and using them to make decisions. Excellent written and verbal communication in English. Будет плюсом: Familiarity with eIDAS 2.0 and the EU Digital Identity Wallet (EUDI) and what they mean for future verification journeys; Experience integrating and managing third-party verification, screening, or KYC orchestration providers; Exposure to MGA-regulated and other multi-jurisdiction EU markets; Understanding of responsible gaming, affordability, and age verification requirements; Experience with biometric verification, liveness, and anti-spoofing; Working knowledge of GDPR as it applies to identity and personal data; Agile or Scrum product delivery experience.

Условия:

This Product Manager, KYC role offers a salary of circa €75,000 per annum, depending on experience. The position is based in Malta on a remote basis, with genuine remote flexibility across the EU. Beyond the package, this is real ownership of a product area that sits at the centre of a regulated business. You will have the mandate to shape how KYC works, the backing of an experienced compliance and engineering organisation, and the opportunity to work on problems where EU regulation, financial crime prevention, and player experience meet.