Product Manager II, Workflows

Box Com; Redwood City (CA); Hybrid; USD 120,000 - 170,000; Full time

Job summary

Box is seeking an experienced Product Manager II to own enterprise and line-of-business workflows. You’ll define strategy, roadmap, and platform capabilities, and ship AI-enabled workflow features in collaboration with AI and integrations teams.

You’ll work with customers, partners, and internal teams to align on go-to-market, pricing, and adoption metrics, while ensuring security and governance requirements across enterprise customers.

Qualifications

• 3+ years of product management, with experiences on workflow automation, business process management (BPM), data, AI or enterprise SaaS platforms.
• A track record of shipping products that large enterprises adopt and expand.
• Fluency in enterprise requirements: security, compliance (SOC 2, HIPAA, FedRAMP, GxP), admin, and governance.

Responsibilities

• Work on strategy and roadmap for enterprise and LOB workflows.
• Land line-of-business solutions by function and vertical (contract approvals, vendor onboarding, loan origination, claims intake, clinical document exchange, HR case management).
• Make workflows AI-native by defining how AI agents, extraction, and classification plug into workflows with human-in-the-loop review and guardrails.
• Integrate with the ecosystem with partners such as Salesforce, Microsoft, ServiceNow, Workday, and SAP.
• Stay close to customers and go-to-market, gathering feedback to inform requirements and pricing.

Skills

Workflow automation

Business process management

AI / enterprise SaaS platforms

Job description

WHAT IS BOX?

Box (NYSE:BOX) is the leader in Intelligent Content Management. Our platform enables organizations to fuel collaboration, manage the entire content lifecycle, secure critical content, and transform business workflows with enterprise AI. We help companies thrive in the new AI-first era of business. Founded in 2005, Box simplifies work for leading global organizations, including JLL, Morgan Stanley, and Nationwide. Box is headquartered in Redwood City, CA, with offices across the United States, Europe, and Asia.

By joining Box, you will have the unique opportunity to continue driving our platform forward. Content powers how we work. It’s the billions of files and information flowing across teams, departments, and key business processes every single day: contracts, invoices, employee records, financials, product specs, marketing assets, and more. Our mission is to bring intelligence to the world of content management and empower our customers to completely transform workflows across their organizations. With the combination of AI and enterprise content, the opportunity has never been greater to transform how the world works together and at Box you will be on the front lines of this massive shift.

WHY BOX NEEDS YOU

Box's Workflows team builds how content moves through an organization: routing, approvals, forms, document generation, e-signature, and AI-powered automation. As PMII, you'll own two connected motions. Enterprise workflows are cross-department processes that IT governs and runs at scale. Line-of-business (LOB) workflows are solutions built for the teams that run the business, such as finance, legal, HR, procurement, and regulated industries. Your job is to make Box the place where content-centric work gets automated, adopted and evangelized

WHAT YOU'LL DO

• Work on strategy and roadmap. Set a multi-year vision for enterprise and LOB workflows. Decide what becomes a platform capability and what ships as a solution, and own the success metrics: adoption, workflow volume, time-to-value, and expansion revenue.


• Land line-of-business solutions. Find the highest-value use cases by function and vertical (contract approvals, vendor onboarding, loan origination, claims intake, clinical document exchange, HR case management). Ship the templates, data models, agents, skills and integrations that deliver value in days.


• Make workflows AI-native. Define how AI agents, extraction, and classification plug into workflows, with human-in-the-loop review, exception handling, and guardrails for accuracy, cost, and trust.


• Integrate with the ecosystem. Work with partners such as Salesforce, Microsoft, ServiceNow, Workday, and SAP. Shape the APIs, events, and connectors that put Box workflows inside the systems where work already happens.


• Stay close to customers and go-to-market. Spend real time with customers, sales engineers, and partners, and turn what you hear in the field into clear requirements. Work with product marketing, sales, and customer success on positioning, packaging and pricing, launches, and enablement.

WHO YOU ARE

We are an AI-first company. This means you approach your work with a growth mindset and find ways to leverage AI to help make faster, smarter decisions that will 10X your impact at Box.

• 3+ years of product management, with experiences on workflow automation, business process management (BPM), data, AI or enterprise SaaS platforms.


• A track record of shipping products that large enterprises adopt and expand. You understand the difference between the IT buyer and the business buyer and can design for both.


• Fluency in enterprise requirements: security, compliance (SOC 2, HIPAA, FedRAMP, GxP), admin, and governance.


• Domain depth in at least one line of business or regulated vertical, such as financial services, life sciences, public sector, legal, or HR.


• Hands-on experience shipping AI/LLM features, including evaluation, human-in-the-loop design, and managing quality in production.

Box lives its values, with community and in-person collaboration being a core part of our culture. Boxers are expected to work from their assigned office a minimum of 3 days per week.Your Recruiter will share more about how we work and company culture during the hiring process.

At Box, we believe unique and diverse experiences benefit our culture, our products, our customers, our company, and our world. We aim to recruit a passionate, high-performing workforce that reflects the world we live in.

EQUAL OPPORTUNITY

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability, and any other protected ground of discrimination under applicable human rights legislation. Box strives to respect the dignity and independence of people with disabilities and is committed to giving them the same opportunity to succeed as all other employees. Inclusiveness is core to our culture at Box, and we strive to ensure you get the most from your interview experience.

Box makes reasonable accommodations for applicants with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, please complete this form. Reasonable accommodations may include scheduling adjustments, document dictation and beyond.

Notice to applicants in Los Angeles: Box, Inc and its related branches will consider for employment, qualified applicants with criminal histories in a manner consistent with the Los Angeles Fair Chair Ordinance. The Fair Chance Ordinance is provided here.

Notice to applicants in San Francisco: Box, Inc and its related branches will consider for employment, qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chair Ordinance. The Fair Chance Ordinance is provided here.

For details on how we protect your information when you apply, please see our Personnel Privacy Notice. If you are a California-resident, please read our California Applicant & Candidate Privacy Notice here.