Product Manager II, Commercial

FIS; Jacksonville (FL); On-site; USD 110,000 - 160,000; Full time

Benefits offered by this job

Competitive salary

Benefits package

Professional learning & development

Inclusive, diverse environment

Job summary

FIS is looking for a Product Manager to define and manage product roadmaps, translate market insights into actionable features, and partner with engineering, design, and compliance teams to deliver enhancements. You will monitor performance and drive lifecycle activities from conception to launch while ensuring regulatory and security requirements are met.

The role emphasizes data-driven decision making, stakeholder management, and cross-functional collaboration within a fintech environment.

Qualifications

• Bachelor’s degree or equivalent combination of education, training, and relevant experience.
• Experience managing products, features, or digital solutions in financial services, payments, banking, fintech, or related industry.
• Strong product management skills including roadmap development, prioritization, and requirements definition.
• Demonstrated ability to translate customer and market insights into actionable product strategies.
• Experience working in agile environments with cross-functional delivery teams.
• Strong analytical, problem-solving, and decision-making capabilities.
• Effective communication and stakeholder management across technical and non-technical audiences.
• Ability to use data, metrics, and customer feedback to evaluate product performance and guide improvements.

Responsibilities

• Define and manage product roadmaps aligned with business objectives and customer needs.
• Gather, analyze, and prioritize client, market, and competitive insights.
• Translate business requirements into clear product features, user stories, and acceptance criteria.
• Partner with engineering, design, operations, compliance, and go-to-market teams to deliver product enhancements.
• Monitor product performance using data, customer feedback, and operational metrics.
• Drive product lifecycle activities from concept through launch and ongoing optimization.
• Support business cases, product positioning, pricing considerations, and commercialization efforts.
• Ensure products meet applicable regulatory, risk, security, and compliance requirements.
• Facilitate stakeholder alignment and communicate roadmap priorities and results.
• Identify opportunities to improve customer experiences, operational efficiency, and revenue growth.

Skills

Roadmap development

Requirements definition

Agile methodologies

Cross-functional collaboration

Data-driven decision making

Stakeholder management

Financial services knowledge

Education

Bachelor's degree

Job description

Job Description

We are FIS. Our technology powers the world’s economy and our teams bring innovation to life. We champion diversity to deliver the best products and solutions for our colleagues, clients and communities. If you’re ready to start learning, growing and making an impact with a career in fintech, we’d like to know: Are you FIS?

About the Team

The Embedded Finance team is building the next generation of financial services experiences that allow banks, fintechs, software providers, and commercial businesses to seamlessly access banking capabilities within the applications they use every day. Our mission is to transform financial services from standalone products into embedded, workflow-driven experiences that help businesses manage accounts, payments, cards, cash flow, financial operations, and treasury activities without leaving their preferred software platforms.

We operate like an internal startup within a global financial technology organization, partnering across product, engineering, architecture, sales, operations, and strategic partners to bring new platforms, integrations, and revenue opportunities to market. The team tackles complex challenges involving API ecosystems, ERP integrations, commercial banking, payments, regulatory requirements, customer experience, and large-scale platform modernization.

What You Will Be Doing

• Define and manage product roadmaps aligned with business objectives and customer needs.
• Gather, analyze, and prioritize client, market, and competitive insights.
• Translate business requirements into clear product features, user stories, and acceptance criteria.
• Partner with engineering, design, operations, compliance, and go-to-market teams to deliver product enhancements.
• Monitor product performance using data, customer feedback, and operational metrics.
• Drive product lifecycle activities from concept through launch and ongoing optimization.
• Support business cases, product positioning, pricing considerations, and commercialization efforts.
• Ensure products meet applicable regulatory, risk, security, and compliance requirements.
• Facilitate stakeholder alignment and communicate roadmap priorities and results.
• Identify opportunities to improve customer experiences, operational efficiency, and revenue growth.

Required Qualifications

• Bachelor’s degree or equivalent combination of education, training, and relevant experience.
• Experience managing products, product features, or digital solutions in financial services, payments, banking, fintech, or a related industry.
• Strong product management skills, including roadmap development, prioritization, and requirements definition.
• Demonstrated ability to translate customer and market insights into actionable product strategies.
• Experience working in agile environments with cross-functional delivery teams.
• Strong analytical, problem-solving, and decision-making capabilities.
• Effective communication and stakeholder management skills across technical and non-technical audiences.
• Ability to use data, metrics, and customer feedback to evaluate product performance and guide improvements.

Preferred Qualifications

• Experience supporting commercial banking, treasury, payments, lending, or financial technology products.
• Knowledge of product analytics, customer journey mapping, and experimentation methodologies.
• Familiarity with Agile, Scrum, Kanban, or similar product delivery frameworks.
• Experience working with regulatory, risk, privacy, and information security requirements.
• Relevant certifications such as Certified Scrum Product Owner (CSPO), Professional Scrum Product Owner (PSPO), or similar product management credentials.

What We Offer you

At FIS, you can grow your career as far as you want to take it. Here’s what else we offer:

• Opportunities to make an impact in fintech
• Personal and professional learning
• Inclusive, diverse work environment
• Resources to give back to your community
• Competitive salary and benefits

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

EEOC Statement

FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here supplement document available here

For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.