Product Manager - Housing Repairs

NECSWS; United States; Remote; USD 120,000 - 180,000; Full time

Benefits offered by this job

Медицинское страхование

25 дней отпуска

Пенсионный план 8.5%

Доступ к LinkedIn Learning

Гибкие преимущества

Программа поддержки сотрудников

Job summary

NEC Software Solutions ищет лидера продуктовой команды по ремонту, чтобы руководить разработкой и внедрением решений NEC Housing repairs. Вы будете координировать работу команды, взаимодействовать с заказчиками и внутренними отделами, участвовать в формулировании требований и roadmap.

Кандидат должен обладать опытом управления продуктами в IT/социальном жилье, сильными навыками коммуникаций и презентаций, а также умением работать с внешними поставщиками и регуляторными требованиями.

Qualifications

• Опыт управления разработкой продукта от идеи до внедрения.
• Знание жилищного сектора и требований регуляторов.
• Опыт работы с заказчиками для формирования бизнес- и процессных требований.
• Опыт работы по жизненному циклу проектов и взаимодействию со стейкхолдерами.
• Навыки презентаций для аудиторий разного уровня

Responsibilities

• Руководить командой менеджеров продукта для решения NEC Housing repairs от идеи до внедрения на рынок.
• Анализировать бизнес‑потребности клиентов и определять цели продукта.
• Работать с командами NEC и сторонними системами.
• Определять спецификации продукта для разработки и тестирования.
• Управлять взаимодействиями с поставщиками и интеграторами.
• Поддерживать клиентские встречи и группы пользователей.
• Помогать отделам Pre-Sales и Sales в подготовке предложений.
• Разрабатывать и проводить презентации для клиентов и внутренних команд.
• Управлять жизненным циклом NEC Housing repairs портфеля.
• Следить за трендами и регуляторными изменениями.
• Помогать реализационным командам решать проблемы клиентов.
• Умение быстро обучаться новым областям

Skills

Product management

Stakeholder management

UI/UX design

IT project delivery

Customer engagement

Housing sector knowledge

Tools

HMS platforms

Job description

Описание

Come join us and make a difference in the world! Discover more at www.necsws.com

Задачи

The Lead Product Manager for Repairs will:

• Manage and work with a team of Product Managers responsible for the delivery of our Repairs solution from end-to-end - from the repair being requested, managing works orders, scheduling and completing the work, while ensuring that staff and tenants are kept informed throughout
• Capture, analyse and define our customer’s business needs and objectives to ensure that NEC Housing products and solutions meet or exceed customer/market expectations
• Work with NEC teams to define appropriate combinations of NEC intellectual property and third party systems
• Provide product specifications for Development and Test and support the build and test activities
• Liaise and manage requirements with 3rd party suppliers, systems integrators or other organisations as required
• Support a range of end user engagements such as User Groups, Special Interest Groups and ad-hoc customer consultation projects
• Assist the Pre-Sales/Sales teams with the production, review and management of bid responses, sales proposals and quotations
• Produce and deliver sales/technical presentations for both customer and internal audiences
• Manage/support the entire product life-cycle for the NEC Housing repairs portfolio from concept, to development, launch, support to retirement
• Keep up to date with trends, regulation and market changes in the repairs space and recommend enhancements for the development roadmap for the NEC Housing repairs solution
• Support implementation teams to resolve customer product-related issues and challenges
• Be able to think outside of the box, solve complex problems with an eye on the bigger picture and work on multiple projects simultaneously and independently

Требования

• Strong Social Housing knowledge and awareness of current sector issues, challenges and legislation, specifically in the repairs area
• Good understanding and experience of technology and use / implementation of a housing management solution used in the Social Housing sector
• Experience of working with customers (internal or external) to design robust business and process-based solutions to meet business needs
• Working knowledge of the project life-cycle, structured methodologies, and delivering projects on time and to budget
• Expert stakeholder management skills to secure and maintain external and internal commitment to agreed scope and outcomes
• Experience of working in the IT sector in architecture, product management, business analysis or project delivery roles
• Experience of working with solution providers in the definition or specification of product enhancements either as a senior customer or supplier
• Experience of UI/UX design
• Experience of working with / implementing HMS solutions
• Excellent communication skills with significant experience of customer engagement / customer management at all levels including senior management / director levels
• Excellent formal and informal presentation skills encompassing a broad range of stakeholders
• Ability to upskill rapidly in new areas or technologies to an appropriate level of understanding

Additional Information

• Private Medical Cover funded by NEC for Employees (with the option to add family members at an additional cost)
• 25 days paid holiday with the option to buy/ sell
• 4 x basic salary life assurance cover funded by NEC (with the option to increase cover at an additional cost)
• A Group Pension Plan with fantastic employer contributions up to a maximum of 8.5%
• A fantastic selection of flexible benefits to suit your individual needs
• We are an employer who cares, we have a invaluable employee assistance programme which can help in every area of your life
• All colleagues get free access to LinkedIn Learning. Over 15000 courses covering a huge breadth of subjects.

Candidates must be able to demonstrate a pre-existing right to work and travel within the UK. Documentary evidence will be required. All offers are subject to satisfactory vetting, references and occupational health checks.

NEC Software Solutions is an equal opportunities employer, welcoming applications from all communities.

If you require any reasonable adjustments or have specific accessibility needs during the recruitment or interview process, please feel free to share these with us. We are committed to ensuring an inclusive and accommodating experience for all candidates.

Условия

We’re NEC Software Solutions (part of global tech giant NEC Corporation). While you read this ad, our software is helping to dispatch ambulances, support families, keep trains on the move, locate missing people and even test the hearing of newborn babies. Working with us, you’ll be helping our 3,000+ employees push the boundaries of what’s possible and support amazing public services. We work with governments, hospitals, police forces, housing providers, local authorities and more. We help them pay financial support faster, speed up treatments for patients and respond to emergencies in the right way. The more we do, the more our customers can do for others. And together, we make a world of difference. We’d love your help. And we’ll support you all the way.