Product Manager - Growth & Customer Experience

TD Bank Group; Mount Laurel Township (NJ); Hybrid; USD 91,000 - 136,000; Full time

Job summary

TD Bank Group in Mount Laurel, New Jersey, is seeking a Product Manager to oversee end-to-end management of products, services and programs that meet customer needs and align with the bank's profitability.

You will work with Acquisition teams, conduct market research, build business cases for new initiatives, and lead cross-functional efforts to deliver innovative solutions while maintaining compliance and risk controls.

Qualifications

• Undergraduate degree or product management certificate with 7+ years of relevant experience.
• Advanced knowledge of product research, product analysis and development, forecasting, pricing, competitive intelligence.
• Knowledge of current and emerging competitor and market trends.
• Ability to lead, plan, implement and evaluate program/project activities to ensure completion of product initiatives.
• Ability to forecast and contribute to strategic direction of the product management function and provide advice to senior leadership.

Responsibilities

• Oversees end-to-end management of assigned products, services and programs.
• Develops and implements products/policies and procedures to enhance the end-to-end customer experience while achieving business objectives.
• Leads market research to determine underlying customer needs and builds business cases for new initiatives.
• Delivers financial results for the product portfolio through pricing, margin and volume management.

Skills

Product management knowledge

Strategic thinking

Forecasting

Pricing

Competitive intelligence

Stakeholder management

Communication skills

Education

Undergraduate degree or product management certificate

Tools

MS Office

Job description

TD Bank Group in Mount Laurel, New Jersey, is seeking a Product Manager to oversee end-to-end management of products, services and programs that meet customer needs and align with the bank's profitability.

You will work with Acquisition teams, conduct market research, build business cases for new initiatives, and lead cross-functional efforts to deliver innovative solutions while maintaining compliance and risk controls.