Product Manager, Enterprise File Services

Federal Reserve Bank of San Francisco; San Francisco (CA); On-site; USD 120,000 - 192,000; Full time

Benefits offered by this job

Medical, Dental, Vision

Pre-tax Flexible Spending Account

Backup Child Care Program

Pre-Tax Day Care Flexible Spending

Paid Family Care Leave

Vacation Days

Sick Days

Paid Holidays

Pet Insurance

Matching 401(k)

Retirement/Pension

Job summary

Federal Reserve Bank of San Francisco is seeking a Product Manager for Enterprise File Services to lead a critical platform delivering secure, scalable file transfer and management for Federal Reserve functions.

You will define the product vision, prioritize investments, and collaborate with business and technology teams to drive measurable value. The role requires 5+ years of PM experience, strong leadership, and a customer-focused mindset.

Qualifications

• Bachelor's degree in a related field or equivalent work experience
• Typically 5+ years of project/program/product management experience
• Proven ability to lead cross-functional teams to deliver on tight deadlines
• Strong organizational, communication, and coordination skills
• Experience with JIRA, SharePoint, and Confluence
• U.S. citizenship or green card with intent to become citizen
• Willingness to travel up to 5%

Responsibilities

• Define, communicate, and execute the vision, strategy, and roadmap for Enterprise File Services.
• Develop short- and long-term product plans aligned with customer needs and priorities.
• Serve as the voice of the customer across Federal Reserve lines and tech orgs.
• Own the product lifecycle from strategy to delivery and optimization.
• Partner with Product Owners and agile delivery teams to prioritize work.
• Balance customer requests with resiliency, tech debt, and investments.
• Participate in PI Planning, roadmap planning, and governance processes.
• Evaluate opportunities for cloud adoption, automation, AI enablement, self-service.
• Establish KPIs, metrics, adoption measures, and success criteria.
• Monitor product health and communicate value and risks to executives.
• Ensure decisions align with governance, security, risk, compliance.
• Drive alignment across Architects, Engineers, Security, and stakeholders.
• Foster customer-focused decision-making and continuous improvement.

Skills

Product management

Cross-functional collaboration

Executive communication

Strategic planning

Analytical thinking

Time management

Influence without authority

Education

Bachelor's degree in management, Communications, Computer Science, Information Systems, or related field

Tools

JIRA

SharePoint

Confluence

Job description

Federal Reserve Bank of San Francisco is seeking a Product Manager for Enterprise File Services to lead a critical platform delivering secure, scalable file transfer and management for Federal Reserve functions.

You will define the product vision, prioritize investments, and collaborate with business and technology teams to drive measurable value. The role requires 5+ years of PM experience, strong leadership, and a customer-focused mindset.