Product Manager - Digital Commerce & Ordering

Maverik; Salt Lake City (UT); On-site; USD 110,000 - 120,000; Full time

Benefits offered by this job

Health, dental, and vision benefits

Fuel and in-store discounts

401K plan with company match

Annual incentive bonus

Profit sharing

Paid time off

Job summary

Maverik is seeking a Product Manager – Digital Commerce & Ordering to lead the growth of our online ordering business across platforms like Uber Eats and DoorDash. You will own the end-to-end digital ordering experience, ensure accurate product representation, pricing, and branding, and drive profitability across digital channels.

You will collaborate with Operations, FEM leadership, and store teams to optimize store processes, fulfillment, and in-store execution while partnering with external

Qualifications

• 5+ years of experience in product management, digital commerce, eCommerce, third‑party marketplaces, digital ordering, retail operations, or a related field.
• Experience analyzing business performance, sales, costs, commissions, fees, and other financial metrics to support business decisions.
• Strong analytical, communication, and stakeholder management skills with the ability to collaborate cross‑functionally, influence without direct authority, manage external business relationships, and translate customer and business needs into actionable strategies.

Responsibilities

• Own the end-to-end digital ordering experience across third-party marketplaces and other digital sales channels, ensuring Maverik's products, pricing, merchandising, brand presence, and customer experience are accurately represented and optimized.
• Serve as the primary business owner and relationship manager for third-party digital commerce partners, including platforms such as Uber Eats, DoorDash, and other ordering or delivery providers.
• Manage the performance and economics of digital sales channels by establishing and monitoring key performance indicators and identifying opportunities to improve sales, transactions, conversion, average order value, customer adoption, repeat usage, order accuracy, profitability, commissions, fees, costs, and service levels.
• Partner closely with the Customer Fanatics team to ensure the digital ordering experience aligns with Maverik's customer experience strategy and provides a seamless experience across digital platforms and in-store fulfillment.
• Work closely with Operations, Commercialization, FEM leadership, and store teams to establish and continuously improve store‑level processes supporting digital ordering, including order fulfillment, pickup procedures, store readiness, equipment, signage, customer handoff, and onsite execution and training.
• Work directly with key business partners, including Jess and Ryan, to monitor the performance and execution of the digital ordering program, resolve issues, and ensure consistent and effective execution across Maverik locations.
• Partner with Technology and other internal stakeholders to ensure digital ordering platforms are properly integrated with Maverik systems, including order transmission, payment processing, reporting, and reconciliation.

Skills

Product management

Digital commerce

eCommerce

Third‑party marketplaces

Digital ordering

Retail operations

Stakeholder management

Education

Bachelor's degree in Business or related field

Job description

At Maverik, we don’t just offer jobs, we offer adventures.

Help bring the adventure to our customers, wherever they order. As our Product Manager – Digital Commerce & Ordering, you’ll lead the way in growing Maverik’s online ordering business through platforms like DoorDash and Uber Eats. From getting customer favorites online to working with our teams to make each order run smoothly, you’ll turn ideas into action. It’s an opportunity to help shape a growing part of our business and make grabbing Maverik favorites more convenient than ever.

Why this role matters

You’ll bring our teams and ordering partners together to create a better customer experience and grow profitable digital sales. Your work will help Maverik reach more customers and give them more reasons to order again.

Location/Schedule

This role is based at our Salt Lake City Headquarters and follows a full time in office expectation Monday to Friday.

WhatYou’lldoin thisRole

• Own the end-to-end digital ordering experience across third-party marketplaces and other digital sales channels, ensuring Maverik's products, pricing, merchandising, brand presence, and customer experience are accurately represented and optimized.
• Serve as the primary business owner and relationship manager for third-party digital commerce partners, including platforms such as Uber Eats, DoorDash, and other ordering or delivery providers.
• Manage the performance and economics of digital sales channels by establishing and monitoring key performance indicators and identifying opportunities to improve sales, transactions, conversion, average order value, customer adoption, repeat usage, order accuracy, profitability, commissions, fees, costs, and service levels.
• Partner closely with the Customer Fanatics team to ensure the digital ordering experience aligns with Maverik's customer experience strategy and provides a seamless experience across digital platforms and in-store fulfillment.
• Work closely with Operations, Commercialization, FEM leadership, and store teams to establish and continuously improve store‑level processes supporting digital ordering, including order fulfillment, pickup procedures, store readiness, equipment, signage, customer handoff, and onsite execution and training.
• Work directly with key business partners, including Jess and Ryan, to monitor the performance and execution of the digital ordering program, resolve issues, and ensure consistent and effective execution across Maverik locations.
• Partner with Technology and other internal stakeholders to ensure digital ordering platforms are properly integrated with Maverik systems, including order transmission, payment processing, reporting, and reconciliation.

Duties and responsibilities, as required by business necessity may be added, deleted, or changed at any time at the discretion of management, formally or informally, either verbally or in writing. Scheduling and shift assignments and work location may be changed at any time, as required by business necessity.

You’llbe a great fit for this adventure if you have:

• 5+ years of experience in product management, digital commerce, eCommerce, third‑party marketplaces, digital ordering, retail operations, or a related field.
• Experience analyzing business performance, sales, costs, commissions, fees, and other financial metrics to identify opportunities and support business decisions.
• Strong analytical, communication, and stakeholder management skills with the ability to collaborate cross‑functionally, influence without direct authority, manage external business relationships, and translate customer and business needs into actionable strategies.

Bonus points if you also bring:

• Bachelor’s degree in Business, Marketing, eCommerce, Digital Commerce, Retail Management, Technology, or a related field preferred.

• Experience managing cross‑functional initiatives involving external vendors or technology partners preferred.
• Experience working with digital platforms, payment processes, system integrations, or technology‑enabled customer experiences preferred.

Compensation & Benefits

Pay Range:

$110,000-$120,000/year + DOE and Bonus Opportunities

The above salary rangerepresentsa general guideline; however, Maverik considersa number offactors whendeterminingbase salary offers, such as the scope and responsibilities of the position and the candidates experience, education, skills, and current market conditions.

Benefits Include:

• Full Health, Dental, and Vision Package with company contribution to cost
• In-Store and Fuel Discounts
• Retirement plan with company match (401K)
• Eligible for the annual incentive bonus program
• Profit Sharing: When Maverik succeeds, so do you. Team Members are eligible for annual profit sharing—our way of recognizing theimportant roleyou play in our success
• Comprehensive Paid Time-Off Policy, along withadditionalperksand benefits