Product Manager, Digital and Consumer Banking

Columbia Bank New Jersey; Fair Lawn (NJ); Hybrid; USD 120,000 - 160,000; Full time

Benefits offered by this job

Medical benefits

ESOP

Life Insurance

PTO and vacation

Job summary

Columbia Bank New Jersey is seeking a Digital and Consumer Banking Product Manager to design, develop, and execute digital banking strategies that drive adoption and enhance client experience for consumer products. The role spans product design, road mapping, go-to-market strategy, and cross-functional collaboration to deliver revenue growth.

You will partner with BI, Finance, and Deposit Operations, researching fintech options and market trends to inform the product vision.

Qualifications

• Minimum 5 years of relevant experience in consumer banking strategy, ideally with emphasis on checking products.
• Experience vetting and integrating digital vendors with legacy platforms.
• Demonstrated experience driving business innovation using data analytics to inform recommendations.
• Strong executive presence and ability to present to all levels of management.
• Ability to analyze opportunities, communicate solutions clearly, and work in a fast-paced environment.

Responsibilities

• Design and develop client-centric digital banking experiences that drive revenue growth and reduce operating costs, increase cross-sales, and improve App Store ratings and NPS for digital products.
• Develop a clear product strategy, and roadmap covering the full product lifecycle and align with product and technical leads.
• Own the strategy and drive new products and product changes with cross-functional teams and stakeholders from other business lines.
• Partner with key support groups such as Business Intelligence, Finance, and Deposit Operations to monitor KPIs.
• Explore and research fintech options with potential to generate revenue and/or deposit growth.
• Provide market insights to define product trends and inform the product vision and strategy.

Skills

PowerPoint

Excel

Data analytics

Digital banking strategy

Job description

Summary: The Digital and Consumer Banking Product Manager is responsible for the design, development, and execution of strategies to drive digital banking adoption, cross-sell and client experience for Consumer products.

Job Responsibilities

Product Design

• Design and develop client-centric digital banking experiences that drive measurable revenue growth and reduce manual operating costs, increase cross-sales of existing and new banking products, and improves App Store ratings and NPS scores for existing digital banking products.

Product Road Mapping

• Develop a clear product strategy, and roadmap covering the full product lifecycle and align it with the product lead and technical lead.

Go to Market Product Strategy

• Own the strategy and drive new products and product changes iteratively and continuously together with cross-functional team members, as well as through collaboration with stakeholders from other business lines, for example marketing, legal, compliance and internal technology teams.

Departmental Partnership

• Partner with key support groups such as Business Intelligence, Finance, and Deposit Operations to develop and monitor key performance indicators.

Product Development / Research

• Explore and research alternative/non-traditional product lines and fintech options with the potential to generate revenue and or deposit growth.

Trend Analysis

• Have a clear market overview and client insights to define product trends and to inform the product vision and strategy including specific product developments.

Requirements

• Minimum 5 years of relevant experience in consumer banking strategy, ideally with specific emphasis on checking products
• Experience vetting and integrating digital vendors with legacy platforms
• Demonstrated experience driving business innovation, leveraging management information, and data analytics to drive results and make meaningful & actionable recommendations
• Strong executive presence; communication skills and comfort interacting with and presenting to all levels of management
• Strong ability to analyze opportunities & problems, recommend solutions, and communicate effectively & confidently (both verbal and written)
• Proven ability to work in an extremely fast paced environment, meet deadlines, and perform at high standards with limited supervision
• Team oriented, accountable, self-motivated, self-managed, and disciplined
• Strong knowledge of PowerPoint and Excel

Columbia Bank offers the following benefits

• Medical, Dental, Vision and Rx which are contributory.
• Employee Stock Option Program (ESOP).
• Life Insurance, Long Term Disability and Accidental Death and Dismemberment (LTD&AD&D).
• Paid Time Off (PTO) which includes Personal and Vacation Time.
• Paid Sick Time.
• Bank Holidays.
• Employees may participate in the 401k program.

Schedule

• This role is eligible for a hybrid schedule: 3 days in the office and 2 days work from home, based on business needs. This arrangement may change without notice.

Columbia Bank and its affiliates is an Equal Opportunity Employer, including individuals with disabilities and veterans.