Product Manager, Customer Segmentation & Strategy (Hybrid)

Highmark Health; Bismarck (ND); Hybrid; USD 86,000 - 139,000; Full time

Job summary

Highmark Health is seeking a seasoned Product Leader to drive the product vision, own the backlog, and align roadmaps with the department's strategic priorities. The role requires collaboration across product, engineering, and business teams to maximize value and deliver measurable outcomes.

You will work in a hybrid model near hub offices, travel as needed, and guide cross-functional squads through governance. A strong background in software lifecycle and customer segmentation is essential.

Qualifications

• Bachelor's degree or equivalent experience in a relevant field.
• 3 years of Product experience.
• 3 years with the Software Lifecycle.
• 1 year of Advanced domain experience.
• 1 year with the Agile process.
• Experience designing and operationalizing customer segmentation capabilities.

Responsibilities

• Represent the product in governance meetings and drive alignment with executives.
• Own the product backlog and refresh priorities from internal and partner teams.
• Clear roadmaps, priorities, experiments, and decisions across audiences from product teams to executives.
• Serve as accountable owner for the sets of products/tools within the designated portfolio.
• Identify and drive cross-product and cross-customer value and shared learnings.
• Anticipate future needs and use metrics and qualitative input for improvements.
• Understand the department's and company's strategic roadmap to articulate a holistic product vision.
• Other duties as assigned.

Skills

Business Acumen for P&Ls

Communication

Conflict Management

Education

Bachelor's Degree in science, technology, mathematics or related field OR relevant experience and/or education as determined by the company in lieu of bachelor’s degree

Job description

Highmark Health is seeking a seasoned Product Leader to drive the product vision, own the backlog, and align roadmaps with the department's strategic priorities. The role requires collaboration across product, engineering, and business teams to maximize value and deliver measurable outcomes.

You will work in a hybrid model near hub offices, travel as needed, and guide cross-functional squads through governance. A strong background in software lifecycle and customer segmentation is essential.