Product Manager - Corporate Technology Operations

JPMorganChase; Chicago (IL); Sur place; USD 114 000 - 215 000; Plein temps

Résumé du poste

JPMorgan Chase in Chicago, IL, is seeking a Product Manager in Corporate Technology Operations to lead end-to-end product lifecycles, voice of the customer, and drive value for clients through innovative offerings.

You will own backlog, work with engineering, analytics, and UX, deliver dashboards, and ensure scalability and reliability while aligning with enterprise strategy.

Qualifications

• 5+ years in product management or a relevant domain area.
• Advanced knowledge of product lifecycle, design, and data analytics.
• Proven ability to lead lifecycle activities including discovery and requirements definition.
• Experience with executive dashboards and analytics; strong data quality focus.
• Backlog ownership, prioritization frameworks, and clear user stories.

Responsabilités

• Develops product strategy and vision aligned to enterprise roadmap.
• Owns backlog and writes clear user stories with acceptance criteria.
• Leads discovery, market research, and requirements documentation.
• Gathers analytics to inform decisions; partners with UX/Design for insights.
• Delivers high-quality outcomes with engineering and QA throughout lifecycle.
• Creates executive dashboards and supports decision-making with KPI narratives.

Connaissances

Product management lifecycle

Voice of the customer

Data analytics

Backlog ownership

Leadership

Executive dashboards

Requirements elicitation

Stakeholder management

Cross-functional collaboration

AI workflows

Outils

Databricks Genie spaces

Jira

Azure DevOps

Confluence

SQL

Tableau / BI tools

Excel

Description du poste

Product Manager - Corporate Technology Operations

Chicago, IL, United States and 3 more

Locations

10 S Dearborn St, Chicago, IL, 60603, US

Job Schedule

Full time

Job Shift

Day

Base Pay/Salary

Chicago,IL $114,000.00-$180,000.00; Jersey City,NJ $133,000.00-$215,000.00; Plano,TX $114,000.00-$180,000.00; Houston,TX $114,000.00-$180,000.00

Job Description

You enjoy shaping the future of product innovation as a core leader, driving value for customers, guiding successful launches, and exceeding expectations. Join our dynamic team and make a meaningful impact by delivering high-quality products that resonate with clients.

Job Summary

As a Product Manager in Corporate Technology Operations you are an integral part of the team that innovates new product offerings and leads the end-to-end product life cycle. As a core leader, you are responsible for acting as the voice of the customer and developing profitable products that provide customer value. Utilizing your deep understanding of how to get a product off the ground, you guide the successful launch of products, gather crucial feedback, and ensure top-tier client experiences. With a strong commitment to scalability, resiliency, and stability, you collaborate closely with cross-functional teams to deliver high-quality products that exceed customer expectations.

You will serve as the voice of the customer, own and refine the product backlog, and partner closely with engineering to deliver high-quality outcomes. You will also lead the elicitation and validation of business requirements and apply analytics across diverse datasets. Hands-on ownership of executive dashboards and conversational analytics is essential. You will highlight the right KPIs, enable intuitive drilldowns, and craft clear narratives that support decision-making—with a strong focus on clarity, signal-to-noise ratio, and actionability.

Job responsibilities

• Develops a product strategy and product vision that delivers value to customers
• Manages discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap
• Owns, maintains, and develops a product backlog that enables development to support the overall strategic roadmap and value proposition
• Builds the framework and tracks the product's key success metrics such as cost, feature and functionality, risk posture, and reliability
• Product strategy and vision: Define and communicate a customer-centric vision and outcome-driven roadmap for an enterprise-wide Corporate Technology product; align priorities across a highly matrixed environment
• Backlog ownership and delivery enablement: own, maintain, and prioritize the product backlog; write clear, testable user stories and acceptance criteria; lead refinement, sprint planning, and release planning with engineering and UX
• Requirements and solution design: Lead the elicitation, documentation, and validation of business requirements; create process and data flow diagrams, and specifications
• Data-driven decisioning: Utilize analytics to extract insights from large, heterogeneous datasets; quantify problem size, expected value, and success criteria; partner with UX/Design to feed insights into the roadmap
• UAT and quality: Translate requirements into acceptance tests; support UAT planning and execution; triage defects; drive continuous improvement to reduce rework and production issues.

Required qualifications, capabilities and skills

• 5+ years of experience or equivalent expertise in product management or a relevant domain area
• Advanced knowledge of the product development life cycle, design, and data analytics
• Proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management
• Executive Dashboarding and Conversational Analytics: Lead the lifecycle of dashboarding and executive reporting products— standardize metric definitions, ensure data quality and reliability, and deliver intuitive visualizations; manage change control and adoption with senior stakeholders
• Advanced knowledge of the product development lifecycle and requirements engineering; proven leadership across discovery, ideation, strategic development, requirements definition, and value management
• Proficiency in backlog ownership, prioritization frameworks (e.g., RICE, WSJF), and writing high-quality user stories and acceptance criteria
• Experience working with data products, including semantic/metric layer design, data contracts and governance, quality and lineage
• Hands-on experience with AI-powered conversational product workflows and interfaces such as Databricks Genie spaces
• Analytical skills: proficiency in data analysis using SQL, Excel, RStudio or BI tools applied to diverse datasets

Preferred qualifications, capabilities and skills

• Demonstrated prior experience working in a highly matrixed, complex organization
• Discovery and research: working knowledge of discovery best practices to uncover problems and opportunities; synthesize customer, stakeholder, and data insights into epics, features, and iterations that maximize value
• Stakeholder management and communication; ability to influence across product, engineering, data, design, risk/control, and operations in a complex, matrixed organization
• Experience with enterprise data platforms and pipelines (e.g., data lake/lakehouse, data mesh, streaming), and familiarity with data governance, lineage, and privacy/compliance in largescale environments
• Working knowledge of one or more of the following: Jira or Azure DevOps, Confluence, SQL and/or BI platforms (e.g., Tableau)