Product Manager, Core Experiences

Meta; New York (NY); On-site; USD 173,000 - 241,000; Full time

Job summary

Meta’s Metamate product team seeks a strategic Product Manager to own the Metamate experience across surfaces and modalities. You’ll define UX for power users, identify friction through user insights and data, and partner with design, engineering, and research to ship improvements rapidly.

You’ll set quality standards for agent interactions, drive adoption metrics, and continuously define what excellence means while measuring impact through outcomes and feedback.

Qualifications

• Strong analytical skills and comfort with ambiguity.
• Ability to operate independently and make sound decisions with incomplete information.
• Experience working with ML/AI-powered products.
• Experience shipping consumer or enterprise products with high interaction frequency.
• Track record of improving product quality through user insight and iteration.
• 8+ years of product management experience.

Responsibilities

• Own the Metamate product experience across all surfaces and modalities.
• Define and drive the UX strategy for power users who depend on Metamate daily for high-stakes work.
• Identify friction points, unmet needs, and interaction patterns through direct engagement with users and data.
• Partner with design, engineering, and research to ship improvements at pace.
• Set quality standards for agent interactions and hold the product accountable to them.
• Drive adoption and engagement metrics
• define what "excellent" means and measure it.

Skills

Strong analytical skills

Independence in decision-making

ML/AI-powered products experience

High interaction frequency products

User insight and iteration capability

8+ years product management

Job description

We’re building the future of work: the Metamate platform, a full-stack product that allows people to direct, review, and help agents improve their work across the entire company. The ATA Product team builds the platform components, memory systems, improvement loops and shared product experiences that make AI useful for everyone. You’ll be responsible for making Metamate excellent for everyone. You’ll obsess over user needs and feedback, ensure interfaces like chat and web are as simple and intuitive as Meta’s consumer products, and drive prioritization of new features.

Product Manager, Core Experiences Responsibilities:

• Own the Metamate product experience across all surfaces and modalities.
• Define and drive the UX strategy for power users who depend on Metamate daily for high-stakes work.
• Identify friction points, unmet needs, and interaction patterns through direct engagement with users and data.
• Partner with design, engineering, and research to ship improvements at pace.
• Set quality standards for agent interactions and hold the product accountable to them.
• Drive adoption and engagement metrics
• define what "excellent" means and measure it.

Minimum Qualifications:

• Strong analytical skills and comfort with ambiguity
• Ability to operate independently and make sound decisions with incomplete information
• Experience working with ML/AI-powered products
• Experience shipping consumer or enterprise products with high interaction frequency
• Track record of improving product quality through user insight and iteration
• 8+ years of product management experience

Preferred Qualifications:

• Background in UX-intensive products (messaging, collaboration, creative tools)
• Experience with rapid prototyping and high-velocity iteration cycles
• Experience building for power users or productivity tools
• Deep personal fluency with AI tools and agents
• Demonstrated ability to integrate AI tools to optimize/redesign workflows and drive measurable impact (e.g., efficiency gains, quality improvements)
• Experience adhering to and implementing responsible, ethical AI practices (e.g., risk assessment, bias mitigation, quality and accuracy reviews)
• Demonstrated ongoing AI skill development (e.g., prompt/context engineering, agent orchestration) and staying current with emerging AI technologies

About Meta:

Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today—beyond the constraints of screens, the limits of distance, and even the rules of physics.

Meta is proud to be an Equal Employment Opportunity and Aff… We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Meta participates in the E-Verify program in certain locations, as required by law. Please note that Meta may leverage artificial intelligence and machine learning technologies in connection with applications for employment.

Meta is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at [e-mail].

$173,000/year to $241,000/year + bonus + equity + benefits

Individual compensation is determined by skills, qualifications, experience, and location. Compensation details listed in this posting reflect the base hourly rate, monthly rate, or annual salary only, and do not include bonus, equity or sales incentives, if applicable. In addition to base compensation, Meta offers benefits. Learn more about benefits at Meta.