Product Manager, Consumer Health Experience

General Medicine Inc.; San Francisco (CA); Hybrid; USD 120,000 - 160,000; Full time

Job summary

General Medicine Inc. is hiring a Product Manager, Consumer to own core patient-facing experiences—from onboarding and search to booking, pricing, and visit follow-up.

You will define strategy, craft intuitive journeys, and ship polished features that scale across virtual and in-person care. You’ll work with a small team of engineers and designers in a hands-on, data-driven role—writing specs, defining metrics, and shaping the product’s long-term evolution.

Qualifications

• 3–5 years of product management experience, ideally on consumer-facing web products.
• Experience owning a roadmap and driving measurable outcomes.
• Strong analytical foundation — comfortable defining KPIs, running experiments, and interpreting data.
• Track record of improving core metrics (conversion, engagement, retention).
• Experience operating with ambiguity and setting direction without heavy structure.
• Ability to move between strategy and execution—from high-level prioritization to detailed product specs.
• Clear communicator who can align engineering, design, and leadership around tradeoffs and outcomes.

Responsibilities

• Own and evolve a clear consumer product roadmap aligned to company goals
• Define, prioritize, and ship 0→1 features that improve user experience and business outcomes
• Identify the highest‑leverage opportunities across onboarding, conversion, booking, and retention
• Partner closely with engineering and key stakeholders to scope, sequence, and execute initiatives efficiently
• Design and run experiments to validate hypotheses and improve key metrics
• Analyze product performance and user behavior data to inform prioritization and iteration
• Translate ambiguous problems into structured plans with measurable success criteria
• Balance speed and rigor — shipping quickly while building durable foundations
• Contribute to broader consumer product strategy and long‑term experience vision

Skills

Product management

Roadmap ownership

Analytics

Experimentation

Data interpretation

Cross-functional collaboration

Strategic thinking

Education

Quantitative/Technical background

Job description

General Medicine Inc. is hiring a Product Manager, Consumer to own core patient-facing experiences—from onboarding and search to booking, pricing, and visit follow-up.

You will define strategy, craft intuitive journeys, and ship polished features that scale across virtual and in-person care. You’ll work with a small team of engineers and designers in a hands-on, data-driven role—writing specs, defining metrics, and shaping the product’s long-term evolution.