Product Manager, Business Systems

Skims

Los Angeles (CA)

On-site

USD 130,000 - 150,000

Full time

3 days ago

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Job summary

SKIMS seeks a Product Manager, Business Systems to own the strategy, roadmap, and performance of core enterprise systems powering inventory, order fulfillment, purchasing, and wholesale operations.

Sitting in the Technology organization, you will partner with Engineering to deliver scalable NetSuite ERP solutions and integrate across ERP and downstream systems, translating complex workflows into well-designed product features.

Responsibilities

Own and drive product strategy for Enterprise Systems including O2C, P2P and Inventory workflows.
Collaborate with Engineering and cross-functional teams to deliver NetSuite ERP and integrations.
Define requirements, write user stories, and manage UAT and releases across ERP ecosystem.
Monitor system performance metrics and drive improvements in efficiency and accuracy.
Partner with Finance, Supply Chain and Operations to scale processes across channels.

Job description

Product Manager, Business Systems

Department: Technology

Employment Type: Full Time

Location: Los Angeles HQ

Compensation: $130,000 - $150,000 / year

Description

SKIMS is a solutions-oriented brand creating the next generation of underwear, loungewear, shapewear, and essentials. We are setting new standards by delivering technically innovative, comfort-driven products with elevated design for everybody.

At the intersection of culture, innovation, and commerce, SKIMS is a global brand redefining modern apparel. Our teams are built on creativity, collaboration, and operational excellence, and we are committed to fostering an inclusive, high-performance environment where ambitious, curious, and values-driven individuals can do the best work of their careers.

As we continue to scale globally, our HQ teams play a critical role in shaping strategy, building world-class infrastructure, and driving sustainable growth across markets.

SKIMS is seeking a Product Manager, Business Systems to own the strategy, roadmap, and performance of core enterprise systems that power inventory, order fulfillment, purchasing, and wholesale operations.

As part of the Technology organization, this role is responsible for building and scaling enterprise systems that support critical business workflows across order-to-cash, procure-to-pay, and inventory management. You will partner closely with Engineering to deliver scalable, reliable, and extensible solutions across NetSuite ERP and its broader systems ecosystem.

This role sits at the intersection of Product, Engineering, Supply Chain, Finance, and Operations, translating complex business processes into well-designed systems and features. The ideal candidate brings a strong product mindset, technical fluency, and the ability to go deep into operational domains such as purchasing, inventory, and order management.

Key Responsibilities

Product Strategy & Roadmap Ownership

Own the product vision and roadmap for Business Systems supporting order-to-cash, procure-to-pay, inventory and fulfillment workflows
Align initiatives to revenue growth, inventory efficiency, and operational scalability
Drive a platform mindset across ERP and integrated systems, reducing fragmentation and manual work
Balance immediate operational needs with long-term system architecture and scalability

Business Systems Ownership (O2C, P2P & Inventory)

Own and evolve systems supporting:
- Order-to-Cash (O2C): order management, fulfillment, invoicing
- Procure-to-Pay (P2P): purchasing, vendor management, inbound inventory
- Inventory Management: visibility, allocation, transfers, and reconciliation
Partner with Production and Operations and Order Fulfillment teams to improve purchasing workflows, demand planning inputs, inventory accuracy, allocation, fulfillment execution, and exception management across the order lifecycle.
Ensure systems support multi-channel complexity across wholesale, franchise, retail and DTC, with a focus on inventory and fulfillment operations

Order Fulfillment & Channel Enablement

Partner with Operations, Order Fulfillment, Wholesale, Retail, and Franchise teams to streamline end-to-end operational workflows.
Lead feature development across:
- B2B order management and lifecycle events
- Inventory allocation, availability, and disposition across channels
- Fulfillment, shipping, and returns workflows
- Pricing, invoicing, and financial reconciliation
Support franchise-specific requirements including regional operations, pricing structures, and reporting needs
Ensure consistency and scalability of systems across all sales channels

KPI Ownership & Operational Performance

Own system-level performance metrics across business systems
Drive measurable improvements in:
- Order cycle time and fulfillment speed
- Inventory accuracy and turnover
- Purchasing efficiency and vendor performance
- Invoice accuracy and revenue realization
- Exception handling and manual intervention rates
Leverage data and user insights to continuously optimize system performance and workflows

Systems & Integrations

Own product direction for NetSuite ERP across B2B, DTC, purchasing, and inventory modules
Drive data integrity and ensure seamless flow across ERP, 3PLs, EDI, and downstream systems
Deliver automation and scalable solutions across integrations and system touchpoints

Execution & Cross-Functional Delivery

Gather business requirements and translate them into scalable product requirements, user stories, and acceptance criteria.
Manage UAT, release planning, change management, and business readiness.
Serve as the intermediary between Engineering and business stakeholders, translating business needs into scalable, well-designed system solutions.
Maintain and communicate roadmaps, priorities, product requirements, technical designs, SOPs, and delivered outcomes across technical and non-technical teams.

Skills, Knowledge and Expertise

Required

5+ years if Product Management experience supporting enterprise business systems, ERP, supply chain, or operational technology.
Strong functional understanding of Order-to-Cash, Procure-to-Pay, inventory management, and order fulfillment workflows.
Hands-on Netsuite experience across order management, purchasing, inventory, fulfillment, and related business processes.
Experience owning products and workflows across integrated enterprise systems, including ERP, EDI, WMS/3PL, and downstream platforms.
Ability to gather complex business requirements and translate them into scalable product and system designs.
Demonstrated ability to evaluate upstream and downstream process, data, and system impacts when designing solutions.
Proven track record of delivering systems enhancements that improve operational performance, data integrity, and business scalability.
Functional experience with iPaaS including the ability to understand, troubleshoot, and support integration flows, mappings, transformations, and data movement. (Celigo preferred)

Preferred