MHI Talent Solutions | Product Manager, Business Systems

Myers-Holum; Los Angeles (CA); On-site; USD 130,000 - 150,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

Unlimited PTO

Employee discounts

Job summary

Myers-Holum in Los Angeles, CA, is seeking a Product Manager, Business Systems to translate complex business processes into scalable system solutions across ERP, supply chain, and finance. You will own the product strategy for O2C, P2P, and inventory workflows, collaborate with engineering and operations, and drive data-driven improvements in order accuracy, fulfillment, and revenue realization.

This role emphasizes Netsuite mastery, integration design with EDI and 3PL partners, and delivering

Qualifications

• 5+ years of Product Management experience supporting enterprise business systems, ERP, supply chain, or OT.
• Strong functional understanding of Order-to-Cash, Procure-to-Pay, inventory management, and order fulfillment workflows.
• Hands-on Netsuite experience across order management, purchasing, inventory, fulfillment, and related business processes.
• Experience owning products and workflows across integrated enterprise systems, including ERP, EDI, WMS/3PL, and downstream platforms.
• Ability to gather complex business requirements and translate them into scalable product and system designs.
• Demonstrated ability to evaluate upstream and downstream process, data, and system impacts when designing solutions.

Responsibilities

• Own the product vision and roadmap for Business Systems supporting O2C, P2P, inventory and fulfillment workflows.
• Align initiatives to revenue growth, inventory efficiency, and operational scalability.
• Drive a platform mindset across ERP and integrated systems, reducing fragmentation and manual work.
• Balance immediate operational needs with long-term system architecture and scalability.
• Own system-level performance metrics across business systems and drive measurable improvements.
• Partner with Production, Operations and Order Fulfillment teams to improve workflows and data integrity.

Skills

Product management

ERP knowledge

Order-to-Cash

Procure-to-Pay

Inventory management

Data-driven decisions

Cross-functional collaboration

Netsuite experience

Tools

NetSuite ERP

Celigo iPaaS

EDI

WMS/3PL integrations

Job description

• Order-to-Cash (O2C): order management, fulfillment, invoicing

This pivotal position resides with one of our Talent Solutions client where we have established a strong partnership. The Product Manager, Business System role sits at the intersection of Product, Engineering, Supply Chain, Finance, and Operations, translating complex business processes into well-designed systems and features. The ideal candidate brings a strong product mindset, technical fluency, and the ability to go deep into operational domains such as purchasing, inventory, and order management.

Key Responsibilities

Role: Product Manager, Business Systems

Location: Los Angeles, California

Status: MHI is a successful managed services partner and now assisting with their key direct hire needs

Key Qualifications/Responsibilities

Product Strategy & Roadmap Ownership

• Own the product vision and roadmap for Business Systems supporting order-to-cash, procure-to-pay, inventory and fulfillment workflows
• Align initiatives to revenue growth, inventory efficiency, and operational scalability
• Drive a platform mindset across ERP and integrated systems, reducing fragmentation and manual work
• Balance immediate operational needs with long-term system architecture and scalability

Business Systems Ownership (O2C, P2P & Inventory)

• Own and evolve systems supporting:
• Order-to-Cash (O2C): order management, fulfillment, invoicing
• Procure-to-Pay (P2P): purchasing, vendor management, inbound inventory
• Inventory Management: visibility, allocation, transfers, and reconciliation
• Partner with Production and Operations and Order Fulfillment teams to improve purchasing workflows, demand planning inputs, inventory accuracy, allocation, fulfillment execution, and exception management across the order lifecycle.
• Ensure systems support multi-channel complexity across wholesale, franchise, retail and DTC, with a focus on inventory and fulfillment operations

Order Fulfillment & Channel Enablement

• Partner with Operations, Order Fulfillment, Wholesale, Retail, and Franchise teams to streamline end-to-end operational workflows.
• Lead feature development across:
• B2B order management and lifecycle events
• Inventory allocation, availability, and disposition across channels
• Fulfillment, shipping, and returns workflows
• Pricing, invoicing, and financial reconciliation
• Support franchise-specific requirements including regional operations, pricing structures, and reporting needs
• Ensure consistency and scalability of systems across all sales channels

KPI Ownership & Operational Performance

• Own system-level performance metrics across business systems
• Drive measurable improvements in:
• Order cycle time and fulfillment speed
• Inventory accuracy and turnover
• Purchasing efficiency and vendor performance
• Invoice accuracy and revenue realization
• Exception handling and manual intervention rates
• Leverage data and user insights to continuously optimize system performance and workflows

Systems & Integrations

• Own product direction for NetSuite ERP across B2B, DTC, purchasing, and inventory modules
• Drive data integrity and ensure seamless flow across ERP, 3PLs, EDI, and downstream systems
• Deliver automation and scalable solutions across integrations and system touchpoints

Execution & Cross-Functional Delivery

• Gather business requirements and translate them into scalable product requirements, user stories, and acceptance criteria.
• Manage UAT, release planning, change management, and business readiness.
• Serve as the intermediary between Engineering and business stakeholders, translating business needs into scalable, well-designed system solutions.
• Maintain and communicate roadmaps, priorities, product requirements, technical designs, SOPs, and delivered outcomes across technical and non-technical teams.

Skills, Knowledge And Expertise

• 5+ years if Product Management experience supporting enterprise business systems, ERP, supply chain, or operational technology.
• Strong functional understanding of Order-to-Cash, Procure-to-Pay, inventory management, and order fulfillment workflows.
• Hands-on Netsuite experience across order management, purchasing, inventory, fulfillment, and related business processes.
• Experience owning products and workflows across integrated enterprise systems, including ERP, EDI, WMS/3PL, and downstream platforms.
• Ability to gather complex business requirements and translate them into scalable product and system designs.
• Demonstrated ability to evaluate upstream and downstream process, data, and system impacts when designing solutions.
• Proven track record of delivering systems enhancements that improve operational performance, data integrity, and business scalability.
• Functional experience with iPaaS including the ability to understand, troubleshoot, and support integration flows, mappings, transformations, and data movement. (Celigo preferred)

Preferred

• Background in apparel, retail, or consumer goods
• Experience working with WMS, EDI, and supply chain integrations
• Experience in multi-channel and global operations environments
• Strong analytical and data-driven decision-making skills
• Netsuite SuiteFoundation Certification or higher

Company Benefits

Company Benefits include 100% paid healthcare (medical, dental, vision); Kind Body Fertility Benefits, 401 (k) savings plan with up to 4% match, Unlimited PTO, Employee Discounts, Full Access to LinkedIn learning.

This is a full-time contract opportunity with opportunity to be brought on as a permanent employee in the future

Salary Range: $130-150k