Product Manager, B2B Customer Solutions

Remote

San Francisco (CA)

Remote

USD 127,000 - 178,000

Full time

11 days ago

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Benefits offered by this job

Competitive salary and equity
Health, dental, vision
Ōura Ring + employee discounts
Paid time off and holidays
Parental leave and sick leave

Job summary

Ōura is hiring a Product Manager for B2B Customer Solutions to own defined workstreams across corporate sales, health, and partner channels. You will collaborate with Product, Engineering, Design, Commercial, Operations, Legal, and Finance to drive revenue growth.

This role is open to U.S. candidates and can be fully remote, with a slight preference for those in San Francisco, Chicago, or Boston, or a hybrid option if based in the SF Bay Area.

Qualifications

  • 5+ years as a product manager in B2B/enterprise, SaaS, commerce, or health tech.
  • Proven track record delivering revenue-impacting products.
  • Excellent communication and collaboration across multiple stakeholders.
  • Ability to work in ambiguous environments and drive clarity.
  • Experience translating strategy into roadmaps and execution.

Responsibilities

  • Own B2B Customer Solutions workstreams from development through launch and iteration.
  • Develop product strategy aligned with company objectives and customer needs.
  • Set standards and dashboards to track progress and accountability.
  • Be the voice of the customer, liaising with Sales, Enablement, Marketing, and Ops.
  • Teach sales and marketing about our solutions and roadmap.
  • Collaborate with Commerce Platform, Payments, and Enterprise teams to deliver end-to-end experiences.
  • Influence cross-functional peers on priorities and resource allocation.
  • Tell the story of B2B growth and customer impact.

Skills

B2B/Enterprise
Cross-functional leadership
Data-driven decisions
Strategic thinking
Communication skills
Technical fluency

Tools

ERP systems
Analytics platforms

Job description

Our mission at Oura is to empower every person to own their inner potential. Our award-winning products help our global community gain a deeper knowledge of their readiness, activity, and sleep quality by using their Oura Ring and its connected app. We've helped millions of people understand and improve their health by providing daily insights and practical steps to inspire healthy lifestyles.

Empowering the world starts with living our values and empowering our team. As a quickly growing company focused on helping people live healthier and happier lives, we ensure that our team members have what they need to do their best work — both in and out of the office.

Oura is looking for a Product Manager, B2B Customer Solutions to help build the products and workflows that bring Oura to organizations and partners around the world. You will own defined workstreams within our B2B offerings across corporate sales, health, and partner channels, and contribute to larger cross-functional initiatives that help businesses discover, purchase, implement, and grow with Oura.In this role, you will work closely with Product, Engineering, Design, Commercial, Operations, Legal, and Finance partners, with guidance and mentorship from senior members of the Commercial Solutions team. This is a great opportunity for a product manager who is ready to take on increasing ownership and wants to see their work drive measurable revenue and partner growth.

This role is open to U.S. candidates only. This role can be fully remote with a slight preference for candidates based in San Francisco, Chicago, or Boston, or a hybrid of remote/in-person if based in the San Francisco Bay Area.

What You Will Do:
  • Own products and workstreams within B2B Customer Solutions, from development through launch and ongoing iteration, with increasing independence. Lead an engineering squad through execution and manage stakeholders across Commercial, Operations, Legal, Finance, and external partners. Manage the Commercial Solutions B2B product portfolio, keeping deliverables on track, and clearly communicating status and risks.

  • Develop the product strategy for your area, taking inputs from company objectives, the Commerce team, and your internal and external customers. Formulate informed opinions on our direction and strategy.

  • Ensure operational excellence across multiple active projects, setting standards, dashboards, and processes that keep teams aligned, unblocked, and accountable for outcomes. Set goals, identify metrics, implement instrumentation.

  • Be the voice of the customer, working directly with B2B customers as well as internal Sales, BD, enablement, marketing, and operations teams to deeply understand customer problems.

  • Be the resident expert for our solutions. Teach sales, enablement, and marketing about our solutions, known gaps, and our roadmap.

  • Partner with platform and core product teams (e.g., Commerce Platform, Payments, Member Experience, Enterprise Platform) to define shared services, clarify ownership, and deliver end‑to‑end experiences that work for both members and customers.

  • Influence peers across Product, Commercial, and Operations to align on priorities, resourcing, and tradeoffs, advocating for Commercial Solutions as a growth engine for the business.

  • Tell the story of B2B growth, its place within the company’s strategy, and what our customers need and expect from Oura.

What you'll bring
  • 5+ years of experience as a product manager, ideally with significant time spent in B2B/enterprise, SaaS, commerce, or health tech environments, with clear evidence of owning complex, revenue‑impacting products or platforms. Experience working directly with ERP systems and analytics platforms a plus.

  • Demonstrated executional experience on cross‑functional initiatives that span multiple teams, systems, and stakeholders, with a track record of delivering measurable business outcomes.

  • Strong business acumen and comfort working with commercial leaders; you can help prioritize efforts based on factors such as revenue impact, margin, scalability, operational efficiency, and strategic fit.

  • Comfort operating in ambiguous environments, where data may be incomplete or changing, while still driving clarity, focus, and high‑quality decisions.

  • Proven ability to contribute to product vision and strategy, translate it into coherent roadmaps, and adjust plans as you learn.

  • Excellent communication skills — written and verbal — with experience presenting to and aligning diverse stakeholders around complex topics. Strong interpersonal and collaboration skills.

  • Enough technical fluency to be “dangerous” — you can reason about systems, APIs, and data flows, and you collaborate effectively with engineering, even if you don’t write production code.

  • Experience working across different levels of scale, understanding that tools, processes, and product approaches must evolve as the company grows.

  • A high degree of ownership, proactivity, and integrity — you seek out context, ask sharp questions, and drive clarity without waiting to be told what to do.

  • Humor, grace, and patience to build on Oura’s core values in a fast paced, high growth environment.

Benefits

At Ōura, we care about you and your well-being. Everyone here at Ōura has a ring of their own and we are continually looking to improve employee health.

What we offer:

  • Competitive salary and equity packages

  • Health, dental, vision insurance, and mental health resources

  • An Ōura Ring of your own plus employee discounts for friends & family

  • 20 days of paid time off plus 13 paid holidays plus 8 days of flexible wellness time off

  • Paid sick leave and parental leave

Ōura takes a market-based approach to pay, which may vary depending on your location. US locations are categorized into tiers based on a cost of labor index for that geographic area. While most offers will be closer to the starting range, successful candidates' pay will be determined based on job‑related skills, experience, qualifications, work location, internal peer equity, and market conditions. These ranges may be modified in the future.

Region 1 $151,000 - $178,000

Region 2 $138,000 - $163,000

Region 3 $127,000 - $150,000

A recruiter can determine your Region based on your US location.

We are not considering candidates residing in the following states: Alaska (AK), Delaware (DE), Iowa (IA), Mississippi (MS), Nebraska (NE), South Dakota (SD), West Virginia (WV), and Wisconsin (WI).

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