Product Manager, B2B Customer Solutions

Ōura; San Francisco (CA); Hybrid; USD 127,000 - 178,000; Full time

Benefits offered by this job

Competitive salary and equity packages

Health, dental, vision insurance

Employee ring and discounts

20 days of PTO + 13 holidays + 8 days可

Paid sick and parental leave

Job summary

Ōura is hiring a Product Manager for B2B Customer Solutions to own and grow multiple product workstreams from ideation to launch. You will work with cross-functional teams across Commercial Solutions, Ops, Legal, Finance, and external partners to deliver measurable revenue and partner growth.

Remote-friendly with a preference for candidates in the US; strong collaboration, strategic thinking, and technical fluency are essential.

Qualifications

• 5+ years of experience as a product manager, preferably in B2B/enterprise, SaaS, commerce, or health tech.
• Experience working directly with ERP systems and analytics platforms.
• Proven cross-functional execution across multiple teams, systems, and stakeholders.
• Strong business acumen and ability to prioritize efforts by revenue impact, margin, scalability.
• Excellent written and verbal communication with diverse stakeholders.
• Technical fluency to reason about systems, APIs, and data flows.

Responsibilities

• Own products and workstreams within B2B Customer Solutions from development through launch and ongoing iteration.
• Develop the product strategy for your area based on company objectives and customer inputs.
• Ensure operational excellence across multiple active projects with dashboards and processes.
• Be the voice of the customer, engaging with internal and external stakeholders to understand problems.
• Teach sales, enablement, and marketing about our solutions, gaps, and roadmap.
• Partner with platform and core product teams to define shared services and end-to-end experiences.
• Influence peers to align on priorities and resourcing for growth.

Skills

Product management

Cross-functional collaboration

Communication

Technical fluency

Tools

ERP systems

Analytics platforms

Job description

Our mission at Ōura is to empower every person to own their inner potential. Our award-winning products help our global community gain a deeper knowledge of their readiness, activity, and sleep quality by using their Ōura Ring and its connected app. We've helped millions of people understand and improve their health by providing daily insights and practical steps to inspire healthy lifestyles.

Empowering the world starts with living our values and empowering our team. As a quickly growing company focused on helping people live healthier and happier lives, we ensure that our team members have what they need to do their best work — both in and out of the office.

Ōura is looking for a Product Manager, B2B Customer Solutions to help build the products and workflows that bring Ōura to organizations and partners around the world. You will own defined workstreams within our B2B offerings across corporate sales, health, and partner channels, and contribute to larger cross-functional initiatives that help businesses discover, purchase, implement, and grow with Ōura. In this role, you will work closely with Product, Engineering, Design, Commercial, Operations, Legal, and Finance partners, with guidance and mentorship from senior members of the Commercial Solutions team. This is a great opportunity for a product manager who is ready to take on increasing ownership and wants to see their work drive measurable revenue and partner growth.

This role is open to U.S. candidates only. This role can be fully remote with a slight preference for candidates based in San Francisco, Chicago, or Boston, or a hybrid of remote/in-person if based in the San Francisco Bay Area.

What You Will Do:

• Own products and workstreams within B2B Customer Solutions, from development through launch and ongoing iteration, with increasing independence. Lead an engineering squad through execution and manage stakeholders across Commercial, Operations, Legal, Finance, and external partners. Manage the Commercial Solutions B2B product portfolio, keeping deliverables on track, and clearly communicating status and risks.
• Develop the product strategy for your area, taking inputs from company objectives, the Commerce team, and your internal and external customers. Formulate informed opinions on our direction and strategy.
• Ensure operational excellence across multiple active projects, setting standards, dashboards, and processes that keep teams aligned, unblocked, and accountable for outcomes. Set goals, identify metrics, implement instrumentation.
• Be the voice of the customer, working directly with B2B customers as well as internal Sales, BD, enablement, marketing, and operations teams to deeply understand customer problems.
• Be the resident expert for our solutions. Teach sales, enablement, and marketing about our solutions, known gaps, and our roadmap.
• Partner with platform and core product teams (e.g., Commerce Platform, Payments, Member Experience, Enterprise Platform) to define shared services, clarify ownership, and deliver end‑to‑end experiences that work for both members and customers.
• Influence peers across Product, Commercial, and Operations to align on priorities, resourcing, and tradeoffs, advocating for Commercial Solutions as a growth engine for the business.
• Tell the story of B2B growth, its place within the company’s strategy, and what our customers need and expect from Ōura.

What you’ll bring

• 5+ years of experience as a product manager, ideally with significant time spent in B2B/enterprise, SaaS, commerce, or health tech environments, with clear evidence of owning complex, revenue‑impacting products or platforms. Experience working directly with ERP systems and analytics platforms a plus.
• Demonstrated executional experience on cross‑functional initiatives that span multiple teams, systems, and stakeholders, with a track record of delivering measurable business outcomes.
• Strong business acumen and comfort working with commercial leaders; you can help prioritize efforts based on factors such as revenue impact, margin, scalability, operational efficiency, and strategic fit.
• Comfort operating in ambiguous environments, where data may be incomplete or changing, while still driving clarity, focus, and high‑quality decisions.
• Proven ability to contribute to product vision and strategy, translate it into coherent roadmaps, and adjust plans as you learn.
• Excellent communication skills — written and verbal — with experience presenting to and aligning diverse stakeholders around complex topics. Strong interpersonal and collaboration skills.
• Enough technical fluency to be “dangerous” — you can reason about systems, APIs, and data flows, and you collaborate effectively with engineering, even if you don’t write production code.
• Experience working across different levels of scale, understanding that tools, processes, and product approaches must evolve as the company grows.
• A high degree of ownership, proactivity, and integrity — you seek out context, ask sharp questions, and drive clarity without waiting to be told what to do.
• Humor, grace, and patience to build on Ōura’s core values in a fast paced, high growth environment.

At Ōura, we care about you and your well‑being. Everyone here at Ōura has a ring of their own and we are continually looking to improve employee health.

What we offer:

• Competitive salary and equity packages
• Health, dental, vision insurance, and mental health resources
• An Ōura Ring of your own plus employee discounts for friends & family
• 20 days of paid time off plus 13 paid holidays plus 8 days of flexible wellness time off
• Paid sick leave and parental leave

Ōura takes a market‑based approach to pay, which may vary depending on your location. US locations are categorized into tiers based on a cost of labor index for that geographic area. While most offers will be closer to the starting range, successful candidates’ pay will be determined based on job‑related skills, experience, qualifications, work location, internal peer equity, and market conditions. These ranges may be modified in the future.

Region 1 $151,000 - $178,000

Region 2 $138,000 - $163,000

Region 3 $127,000 - $150,000

A recruiter can determine your Region based on your US location.

We are not considering candidates residing in the following states: Alaska (AK), Delaware (DE), Iowa (IA), Mississippi (MS), Nebraska (NE), South Dakota (SD), West Virginia (WV), and Wisconsin (WI).

Ōura is proud to be an equal opportunity workplace. We celebrate diversity and are committed to creating an inclusive environment for all employees. Individuals seeking employment at Ōura are considered without regard to age, ancestry, color, gender (including pregnancy, childbirth, or related medical conditions), gender identity or expression, genetic information, marital status, medical condition, mental or physical disability, national origin, protected family care or medical leave status, race, religion (including beliefs and practices or the absence thereof), sexual orientation, military or veteran status, or any other characteristic protected by federal, state, or local laws. We will not tolerate discrimination or harassment based on any of these characteristics.

We will work to ensure individuals with disabilities are provided reasonable accommodation to participate in the interview process, to perform essential job functions, and to receive other benefits and privileges of employment.