Product Manager, ATS Services

Sartorius; United States; Remote; USD 130,000 - 180,000; Full time

Benefits offered by this job

Mentoring programs

Flexible work schedules

Comprehensive onboarding

Job summary

Sartorius is seeking a Product Manager, ATS Services, for a remote-based role responsible for the success of the ATS Process Development and Plasmid Manufacturing Services portfolio from conception through launch and optimization. You will drive growth, translate customer needs into scalable offerings, and align with multiple stakeholders to maximize commercial impact.

The role demands data-driven decision making, strong strategic thinking, and close collaboration with Services Sales, Product

Qualifications

• Master’s degree in Life Sciences, Biotechnology, Engineering, Business, Marketing or a related field.
• 8+ years of relevant professional experience in life sciences, bioprocessing, advanced therapies, contract services or a related industry.
• Significant experience in product management, portfolio management, service strategy or a comparable customer-facing business role.
• Excellent understanding of the advanced therapies market, including relevant customer segments and industry trends.
• Strong understanding of Process Development Services or Plasmid Manufacturing Services preferred.
• Proven ability to translate customer needs and market insights into service strategies and viable business models.
• Strong influencing and cross-functional leadership skills to align teams without direct authority.

Responsibilities

• Define, articulate and execute the ATS-wide strategy and roadmap for Process Development and Plasmid Manufacturing Services.
• Translate customer needs and market opportunities into scalable service offerings and differentiated value propositions.
• Develop and maintain multi-year business plans, including growth priorities and pricing inputs.
• Drive data-based portfolio decisions across the service lifecycle from identification to discontinuation.
• Lead readiness assessments for new or expanded services and guide cross-functional teams from concept through launch.

Skills

Product management

Portfolio management

Service strategy

Customer-facing

Strategic thinking

Cross-functional leadership

Education

Master’s degree in Life Sciences/related field

Job description

At Sartorius, we are seeking a Product Manager, ATS Services. In this remote‑based role, you will be accountable for the success of their product portfolio from conception to launch to commercialization, driving growth, and maintaining our competitive edge in the market. The PM has the mandate to take data‑driven decisions relevant for their product portfolio from cradle to grave as its strongest expert and advocate.

As the Project Manager, you must ensure ongoing commercial competitiveness and business success of their product portfolio by addressing customer needs through consolidation, integration, prioritization of customer voices & future trends, developing and executing a comprehensive portfolio strategy whilst driving its continuous improvement. This is a strategic customer‑facing role who interacts on eye level with key customers and stakeholders. The Product Manager, ATS Services is accountable for the strategy and commercial success of the ATS Process Development and Plasmid Manufacturing Services portfolio. The role defines the ATS‑wide services strategy, offering architecture and roadmap, translating customer needs and market opportunities into scalable offerings, differentiated value propositions and investment recommendations. Working closely with Services Sales, Product Development, Operational Clusters, Portfolio Analytics and Central Marketing, the role guides the portfolio from concept through launch, growth and optimization. Services Sales retains customer and opportunity ownership.

What you will accomplish together with us:

Define, articulate and execute the ATS‑wide strategy, offering architecture and roadmap for Process Development and Plasmid Manufacturing Services in alignment with ATS and Sartorius priorities. Translate customer needs, market opportunities, industry trends, competitive dynamics and emerging technologies into scalable service offerings and differentiated value propositions. Develop and maintain the multi‑year business plan for the services portfolio, including growth priorities, portfolio scenarios, business cases, investment recommendations and pricing inputs. Drive data‑based portfolio decisions across the full‑service lifecycle, from the identification of new opportunities through development, launch, growth, optimization and discontinuation. Partner closely with Services Sales to define priority customer segments, applications and strategic opportunities, while Services Sales retains customer and opportunity ownership. Engage directly with key customers and relevant industry stakeholders to validate customer needs, service concepts, value propositions and portfolio priorities. Champion the ATS Services portfolio internally and externally, acting as its strategic advocate and subject‑matter expert. Lead the development of new or expanded service offerings in close collaboration with Product Development and the Operational Clusters, ensuring alignment on technical capability, scalability, capacity, cost and delivery requirements. Lead readiness assessments and recommendations for new or expanded services, integrating customer demand, business‑case viability and operational and commercial readiness. Guide cross‑functional teams from service concept through launch and commercialization, ensuring that offerings address customer needs and achieve defined business objectives. Define value propositions, differentiators, target positioning and pricing principles for the services portfolio and ensure that these are translated into clear commercial messages. Partner with Central Marketing on launches, positioning and market activation, and ensure that services are integrated effectively with the broader ATS portfolio and customer workflows. Provide the Operational Clusters with visibility on expected demand, growth assumptions, capacity implications and relevant deviations from established business trends. Monitor portfolio and service performance, using customer feedback, commercial data and operational insights to identify improvement opportunities and corrective actions. Develop and monitor portfolio performance indicators covering areas such as revenue growth, profitability, pipeline, conversion, utilization, customer demand, delivery performance and launch progress. Align service portfolio priorities and investment recommendations with overall ATS and Sartorius objectives. Foster strong cross‑functional collaboration across Services Sales, Product Development, Operational Clusters, Portfolio Analytics, Central Marketing, Finance and the wider ATS Product Management organization.

What will convince us:

• Master’s degree in Life Sciences, Biotechnology, Engineering, Business, Marketing or a related field.
• 8+ years of relevant professional experience in life sciences, bioprocessing, advanced therapies, contract services or a related industry.
• Significant experience in product management, portfolio management, service strategy, commercial strategy or a comparable customer‑facing business role.
• Excellent understanding of the advanced therapies market, including relevant customer segments, development and manufacturing workflows, market dynamics, competitive landscape and industry trends.
• Strong understanding of Process Development Services, Plasmid Manufacturing Services or comparable bioprocessing and contract‑service offerings is strongly preferred.
• Proven ability to translate customer needs and market insights into service strategies, offering architectures, value propositions and commercially viable business models.
• Demonstrated experience developing business cases, multi‑year plans, pricing recommendations and investment proposals.
• Strong customer orientation, with the credibility and communication skills required to engage with key customers and senior stakeholders at eye level.
• Excellent strategic and commercial thinking, with the ability to connect market opportunities, customer demand, technical capabilities and operational economics.
• Strong influencing and cross‑functional leadership skills, with the ability to align teams and drive decisions without direct authority.
• Excellent analytical and decision‑making capabilities, including the ability to make timely recommendations despite uncertainty or incomplete information.
• Outstanding communication, presentation and relationship‑building skills across internal and external stakeholder groups.
• Proven ability to operate effectively in a fast‑paced, changing and globally matrixed organization.
• Willingness to travel up to 50%, reflecting the strong external and customer‑facing focus of the role.
• Identification with our core values: Sustainability, Openness, Enjoyment

What We Offer

• Personal and Professional Development: Mentoring, leadership programs, internal seminar offerings
• Worklife Balance: Paid vacation, sick time, corporate holidays and community service day; as well as flexible work schedules
• Making an Impact Right from the Start: Comprehensive onboarding, including a virtual online platform
• Welcoming Culture: Mutual support, team spirit and international collaboration; communities on numerous topics such as “Coaching”, “Agile Working” and a “Businesswomen’s Network”
• Health & Well Being: Wide selection of health and well‑being support such as a variety of medical plans to choose from, dental, vision, EAP, and other wellness programs.
• Intelligent Working Environment: Working in smart buildings with the latest technology and equipment.
• Retirement Savings Plan: 401 k (with generous company match)
• Flexible Spending: HSA, FSA (dependent care & healthcare spending), Transportation Commuter Account
• Company Paid Benefits: Basic Life Insurance, AD&D, EAP, Family Planning & Women’s Health, Health Advocate
• Additional/Optional: Supplemental Life Insurance (employee, spouse & dependents), Legal Services, LTD & STD, Critical Illness Insurance, Student Loan Tuition Refinance Service

Sartorius is an equal opportunity employer

Sartorius is an equal opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, disability or based on status in any other protected group of class. Please view equal employment opportunity posters provided by OFCCP here.

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Company Mission

Sartorius is part of the solution in the fight against cancer, dementia, and many other diseases. Our technologies help translate scientific discoveries into real‑world medicine faster, so that new therapeutics can reach patients worldwide. We look for ambitious team players and creative minds, who want to contribute to this goal and advance their careers in a dynamic global environment. Join our global team and become part of the solution.