Product Manager, API Platform

Gleanwork; Mountain View (CA); Hybrid; USD 190,000 - 270,000; Full time

Benefits offered by this job

Competitive compensation

Comprehensive benefits package

Home office improvement stipend

Job summary

Gleanwork is seeking a Product Manager focused on API Platform to design and evolve public APIs and SDKs for developers. You will own the developer experience, code sample applications, and ensure clarity in documentation.

The ideal candidate will possess over 5 years in product management with a strong technical background. This hybrid role requires four days a week in our Mountain View office, offering a competitive salary range of $190,000 - $270,000, along with comprehensive benefits.

Qualifications

• 5+ years of product management experience in API or SDK development.
• Strong technical background for collaborating with engineers.
• Ability to work with customer and partner developers.

Responsibilities

• Lead development of APIs and SDKs for customer and partner use.
• Define developer experience from onboarding to problem resolution.
• Maintain and evolve documentation to clarify user experiences.

Skills

Product management experience

Technical API understanding

Developer experience understanding

Metrics tracking

Job description

About the Role:

As Glean’s PM on API Platform, you will lead the development of Glean's APIs, SDKs and MCP strategy for the developer persona within our customers and our partners. The ideal candidate will have a strong technical background, a deep understanding of developer needs, and a passion for building robust, scalable API and SDK solutions and show an ability to collaborate with some of the premier B2B product companies for our partnership strategy.

You will:

• Own the design and evolution of our public APIs and SDKs, including versioning, deprecation, and the backwards-compatibility promises we make.
• Spec the developer experience end to end: auth, onboarding, first call, error handling, rate limiting, webhooks, and the long tail of edge cases that decide whether someone stays.
• Write code. Build the sample apps, run the integrations, and feel the rough edges yourself before a customer does.
• Read the docs like a developer who's never seen them, then fix the parts that lie or leave things out.
• Dig into support tickets and forum threads for patterns. Treat a recurring question as a design defect, not a documentation gap to paper over.
• Set and defend the metrics that matter: time-to-first-call, integration success rate, API error rates, and the ones that actually predict whether a developer ships.
• Lock the API contract and requirements before engineering starts building, and hold the line when someone wants to bolt on scope mid-flight.

About you:

• You have 5+ years of product management experience, ideally in platform, developer experience, API, SDK, or partnership-driven products.
• You are deeply technical and comfortable working through API contracts, request payloads, logs, telemetry, and implementation tradeoffs with engineers.
• You have built or led APIs and SDKs that are robust, scalable, and easy for external developers to adopt.
• You have strong product taste for developer interfaces and care about clear abstractions, consistent resource design, and machine-readable errors.
• You know how to think from the developer’s point of view and can quickly spot where documentation, workflows, or product behavior become confusing.
• You have worked directly with customer and partner developers and know how to translate their needs into better platform products.
• You have experience integrating products with third-party enterprise applications and understand what it takes to make those integrations reliable in production.
• You write clearly and value concise specs, accurate documentation, and product experiences that tell developers what to do next.
• You define success with metrics and can track adoption, usability, and business impact for developer-facing products.
• You are excited about AI and motivated by helping customers and partners build more effectively with it.

Location:

• This role is hybrid (4 days a week in our Mountain View office).

Compensation & Benefits:

The standard base salary range for this position is $190,000 - $270,000 annually. Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. Certain roles may be eligible for variable compensation, equity, and benefits. We offer a comprehensive benefits package including competitive compensation, Medical, Vision, and Dental coverage, generous time‑off policy, and the opportunity to contribute to your 401k plan to support your long‑term goals. When you join, you'll receive a home office improvement stipend, as well as an annual education and wellness stipend to support your growth and wellbeing. We foster a vibrant company culture through regular events, and provide healthy lunches daily to keep you fueled and focused.

We’re committed to building and sustaining a diverse, inclusive workplace. We strive to attract and retain people with a wide range of backgrounds, experiences, and perspectives, and we do not discriminate on the basis of gender, ethnicity, sexual orientation, religion, civil or family status, age, disability, or race.