Technical Marketing Engineer, APIs

Glean; East Palo Alto (CA); Hybrid; USD 200,000 - 250,000; Full time

Benefits offered by this job

Medical, Vision, and Dental coverage

Generous time-off policy

Home office improvement stipend

Annual education and wellness stipends

Healthy daily lunches

Job summary

An AI solutions company is seeking a Technical Marketing Engineer, APIs to support engineers in building AI chatbots and search applications. This role involves scaling API learnings, creating documentation, and building relationships with technical teams. Ideal candidates will have 8+ years in solutions architecture and a deep understanding of AI. The position offers a salary of $200,000 – $250,000 and includes a comprehensive benefits package and a hybrid work model, based in the San Francisco or Palo Alto office.

Qualifications

• 8+ years of experience in outbound solutions architecture.
• Deep understanding of AI models and frameworks.
• Strong technical skills and can evaluate code quality.

Responsibilities

• Scale 1:1 API learnings across the customer base.
• Cultivate relationships with engineers and technical leaders.
• Create high-quality code samples and documentation.

Skills

Outbound solutions architecture

Understanding customer requirements

Technical writing

Building AI solutions

Empathy towards engineering experience

Collaborative and influential

Job description

Technical Marketing Engineer, APIs at Glean

About Glean

Glean is the Work AI platform that helps everyone work smarter with AI. What began as the industry’s most advanced enterprise search has evolved into a full-scale Work AI ecosystem, powering intelligent Search, an AI Assistant, and scalable AI agents on one secure, open platform. With over 100 enterprise SaaS connectors, flexible LLM choice, and robust APIs, Glean gives organizations the infrastructure to govern, scale, and customize AI across their entire business – without vendor lock‑in or costly implementation cycles. At its core, Glean is redefining how enterprises find, use, and act on knowledge. Its Enterprise Graph and Personal Knowledge Graph map the relationships between people, content, and activity, delivering deeply personalized, context‑aware responses for every employee. This foundation powers Glean’s agentic capabilities – AI agents that automate real work across teams by accessing the industry’s broadest range of data: enterprise and world, structured and unstructured, historical and real‑time.

About The Role

Glean is looking for a Technical Marketing Engineer, APIs to help engineers build internal‑facing AI chatbots, agents, and search applications. You’ll work closely with customers to implement Glean’s APIs and SDKs, then translate those real‑world learnings into best practices for the broader AI engineering community.

You Will

• Scale 1:1 API learnings across the customer base by turning real‑world use cases and design best practices into architecture guides and turnkey solutions.
• Cultivate relationships with engineers, technical leaders, and power users—translating their feedback into product insights that strengthen trust and engagement with the Glean platform.
• Bring embedded integrations to life by building sample UIs and widgets that can be easily embedded across surfaces.
• Evangelize the “Build on Glean” vision through compelling demos, conference talks, meetups, forums, and customer hackathons that showcase real‑world value.
• Partner cross‑functionally with product, engineering, and research teams to translate developer and customer feedback into roadmap priorities and champion the voice of the customer internally.
• Empower developers to build with Glean’s APIs and SDKs by creating high‑quality code samples, documentation, tutorials, how‑to guides, and blog posts that simplify onboarding and showcase best practices.

About You

• 8+ years of experience in outbound solutions architecture, with a strong track record of understanding customer requirements, translating them into architectural best practices, and packaging product solutions to customers. You should also have hands‑on experience as an engineer.
• Deep understanding of AI models, tools and frameworks, and agent development so that you can guide engineering teams in building modern AI solutions.
• Passion for communication, storytelling, and technical writing. You bring clarity to complexity and make technical ideas feel exciting, relevant, and actionable.
• Insight into how AI engineers think and work—skilled at reaching them through the right channels, fostering genuine product affinity, and designing education programs that drive real adoption.
• Empathetic to the engineering experience, with a strategic mindset. You understand how engagement translates into impact and adoption.
• Strong technical skills. You can code your own demos, evaluate code quality, and provide actionable technical feedback.
• Technically credible. You’re able to grasp complex concepts quickly and explain them clearly to a range of audiences, from individual engineers to enterprise leaders.
• Collaborative and influential. You work well across marketing, engineering, and product, helping shape roadmaps based on our customers and the wider community.

Location

• This is a hybrid position based in our San Francisco or Palo Alto office.
• You should also be prepared to travel for events and workshops.

Compensation & Benefits

The standard base salary range for this position is $200,000 – $250,000 annually. Compensation offered will be determined by factors such as location, level, job‑related knowledge, skills, and experience. Certain roles may be eligible for variable compensation, equity, and benefits.

We offer a comprehensive benefits package including competitive compensation, Medical, Vision, and Dental coverage, generous time‑off policy, and the opportunity to contribute to your 401(k) plan to support your long‑term goals. When you join, you’ll receive a home office improvement stipend, as well as an annual education and wellness stipends to support your growth and wellbeing. We foster a vibrant company culture through regular events, and provide healthy lunches daily to keep you fueled and focused.

We are a diverse bunch of people and we want to continue to attract and retain a diverse range of people into our organization. We're committed to an inclusive and diverse company. We do not discriminate based on gender, ethnicity, sexual orientation, religion, civil or family status, age, disability, or race.