Product Manager, AI/ML Platform

Visa; Austin (TX); Hybrid; USD 131,600 - 190,650; Full time

Benefits offered by this job

Comprehensive benefits package

401(k)

Paid Time Off

Wellness Program

Job summary

A leading payments technology firm seeks a Product Manager for its AI/ML Products & Platforms team in Austin, Texas. This role focuses on building scalable AI solutions, collaborating with data scientists and engineers, and driving product roadmaps. Candidates should have at least 5 years of experience with a Bachelor’s Degree, strong product management skills, and knowledge of AI technologies. A hybrid work model is in place, and competitive compensation is offered, including a salary range of $131,600.00 – $190,650.00 USD per year.

Qualifications

• 5+ years of relevant work experience.
• Experience in developing AI solutions at enterprise level.
• Strong technical acumen on AI platforms.

Responsibilities

• Drive product requirement and roadmap planning.
• Work with data scientists to understand needs.
• Lead product acceptance and define clear criteria.

Skills

AI solutions development

Product management

Agile methodologies

Data analysis

Problem-solving

Education

Bachelor's Degree

Master’s Degree or equivalent

Tools

AI/ML Platforms

Cloud Services

Job description

Company Overview

Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories. Dedicated to uplifting everyone, everywhere, Visa is the best way to pay and be paid.

At Visa, you’ll have the opportunity to create impact at scale, tackle meaningful challenges, grow your skills, and see your contributions influence lives worldwide.

Progress starts with you.

Job Description

The Artificial Intelligence and Machine Learning (AI/ML) Products & Platforms team is creating the next generation of scalable AI/ML, Data Innovations and products to solve client and consumer problems. This cross‑functional team includes AI & data scientists, AI/ML engineers, data engineers, product managers, and program managers focused on generating value for the payment’s ecosystem.

Visa’s AI/ML models and products are essential parts of the world's economy, preventing fraud across the payment ecosystem and generating high value for clients and consumers within milliseconds. Our AI/ML solutions produce hundreds of millions of dollars in revenue for Visa and protect billions of dollars of payment transactions.

This role builds and enhances the AI/ML platform's core capabilities on‑prem and in the cloud, accelerating development of Visa’s flagship AI models for new revenue streams and payment ecosystem protection.

The role involves understanding the needs of data scientists and translating them into a robust platform that enables building, testing, and deploying models and features.

Essential Functions

• Drive product requirement, roadmap planning, and execution for new AI/ML platform capabilities; onboard and launch model products on the platform for key Visa use cases.
• Partner closely with technology teams to execute AI/ML capabilities and technologies that deliver high‑profile Visa AI products, forming strategic pillars.
• Ensure product requirements are designed with scalability and long‑term vision.
• Conceptualize, develop, and launch new products and experiences at the intersection of payments and technology in the AI space.
• Brainstorm with internal and external teams to develop ideas and potential solutions for co‑creation, building proofs of concept.
• Work closely with product and partner teams to align on goals, scope, critical path, operational risks, and maintain transparent communication.
• Synthesize requirements into a common set of platform and service capabilities, writing clear, thorough user stories for complex features, and building demos.
• Liaise with data science, product leaders, engineering, and other groups to ensure flawless execution; provide status, action plans, and recommendations to senior leadership.

Primary Responsibilities

• Requirements gathering—work with data scientists, engineers, and stakeholders to understand needs and translate them into product requirements.
• Develop detailed product requirements for platform capabilities and models to be deployed on the AI platform; collaborate with engineering to ensure specification compliance.
• Act as a user advocate, defending data scientists’ needs throughout product development.
• Lead product acceptance, defining clear criteria, ensuring final product meets user needs and enhances their ability to build, test, and deploy AI models.
• Execute on product roadmaps for platform development and key model launches.
• Communicate regularly with stakeholders across the organization, including senior leadership, to report progress and gather input.

Strategic and Functional Excellence

• Strong interpersonal, leadership, verbal, and written communication skills to partner, influence, and instill confidence across functional teams.
• Strong technical, analytical, troubleshooting, and problem‑solving skills.
• Flexible and creative thinker who defines business trade‑offs.
• Strong quantitative skills with a data‑first mindset, using data and metrics to support assumptions, recommendations, and actions.
• Proven track record of success in fast‑paced environments with demanding timelines.
• Deep knowledge of industry‑standard AI and ML technologies to drive technology and architecture discussions.
• Up‑to‑date with the latest AI/ML trends, feature engineering, and uses to keep the product competitive and innovative.

This is a hybrid position. Expectation of days in the office will be confirmed by your Hiring Manager.

Relocation assistance is not provided for this role.

Qualifications

Basic Qualifications: 5+ years of relevant work experience with a Bachelor’s Degree, or 2+ years with an advanced degree (e.g., Master’s, MBA, JD, MD), or 0 years with a PhD.

Preferred Qualifications: 6+ years of relevant experience with a Bachelor’s Degree, or 4+ years with an advanced degree, or up to 3 years with a PhD; 2+ years of experience in developing and delivering AI solutions at enterprise level; 2+ years of hands‑on experience building AI models across the model development lifecycle on cloud and on‑prem; 4 years of product management experience, launching and managing new product releases in a highly technical matrixed organization; strong technical acumen on AI platforms, models, public cloud deployments; proficiency with Agile, Scrum, and matrixed organizations; experience or significant exposure to the payments industry and evolving AI/ML space.

Additional Information

Work Authorization: Permanent authorization to work in the U.S. is a precondition of employment.

Work Hours: Vary upon the needs of the department.

Travel Requirements: This position requires 5–10% travel.

Mental/Physical Requirements: Office setting; requires sitting, standing, communicating in person and by telephone, operating standard office equipment.

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will consider applicants with criminal histories in compliance with applicable law.

U.S. Applicants Only: Estimated salary range: $131,600.00 – $190,650.00 USD per year, potentially including sales incentive payments. Salary may vary based on factors such as experience and location. This position may be eligible for bonus and equity. Visa offers a comprehensive benefits package including Medical, Dental, Vision, 401(k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program.