Product Manager — AI-Driven SMB Digital Experience

Capital One; Richmond (VA); On-site; USD 150,000 - 171,000; Full time

Job summary

Capital One’s BC&P team is seeking a Product Manager to own the front-door digital experience of our core business platform. You will lead the Business Account Home experience, transforming how business customers navigate, prioritize, and manage daily workflows with a user-centered, AI-driven approach.

You will guide cross-functional teams, translate business strategy into consumer-facing digital products, and design intelligent pathways that surface next best actions when users log in.

Qualifications

• Translates business strategy and analysis into consumer-facing digital products.
• 3+ years PM experience if no quantitative degree.
• Strong user-centered design focus with business value.

Responsibilities

• Owns the front-door digital experience for the Business Accounts Home.
• Shapes AI-driven enhancements and intelligent pathways for customers.
• Leads cross-functional teams to deliver high-impact product outcomes.
• Translates user needs into intuitive experiences that improve efficiency and value.

Skills

Experience translating business

Education

Bachelor's or Master’s degree in a quantitative field or Business/Marketing

Job description

Capital One’s BC&P team is seeking a Product Manager to own the front-door digital experience of our core business platform. You will lead the Business Account Home experience, transforming how business customers navigate, prioritize, and manage daily workflows with a user-centered, AI-driven approach.

You will guide cross-functional teams, translate business strategy into consumer-facing digital products, and design intelligent pathways that surface next best actions when users log in.