AI-Driven Product Manager, Front-Door Experience

Capital One; New York (NY); On-site; USD 180,000 - 205,000; Full time

Job summary

Capital One is seeking a Product Manager for the Business Cards & Payments (BC&P) front-door digital experience. You will own the Business Account Home experience and drive AI-driven enhancements that guide users with next best actions at login.

The role values human-centered design and business outcomes, leading cross-functional teams to deliver measurable value for small business customers, with a strong emphasis on AI-enabled workflows.

Qualifications

• Bachelor's or Master’s degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems or related), Business or Marketing.
• Or Bachelor's degree in any field and at least 3 years of Product Management experience.
• Experience translating business strategy and analysis into consumer facing digital products.

Responsibilities

• Serve as the strategic lead for the front-door digital experience of our core customer-facing platform.
• Own the Business Account Home experience and shape AI-driven enhancements and personalized customer pathways.
• Lead cross-functional teams to deliver outcomes with a focus on business value and operational efficiency.

Skills

Product Management

AI product understanding

User experience

Education

Bachelor's or Master's in quantitative field or Business/Marketing

Job description

Capital One is seeking a Product Manager for the Business Cards & Payments (BC&P) front-door digital experience. You will own the Business Account Home experience and drive AI-driven enhancements that guide users with next best actions at login.

The role values human-centered design and business outcomes, leading cross-functional teams to deliver measurable value for small business customers, with a strong emphasis on AI-enabled workflows.