Product Manager — AI-Driven Fulfillment Solutions

Shipt; Minneapolis (MN); Hybrid; USD 95,000 - 150,000; Full time

Job summary

Shipt is seeking a Product Manager for the Order Fulfillment team in Minneapolis. You will own intake, planning, and execution for new features, enhancements, and defect resolution to improve fulfillment quality and shopper-customer connections.

The role emphasizes AI-native mindset, data-driven decisions, and collaboration with design and engineering. Hybrid work with in-office days, focusing on gig onboarding, fulfillment tooling, and engagement initiatives.

Qualifications

• 3+ years of product management experience in logistics, retail, gig, or related field.
• Proven AI-native mindset with hands-on use of generative AI to prototype ideas, automate workflows, synthesize insights from unstructured data.
• Strong partnerships with design and engineering, with an understanding of design and development systems.
• Empathy and storytelling capability to influence a large network of stakeholders and customers.
• Technical expertise to trade-off between various system architectures.
• Experience with SQL, Figma, Miro, or equivalent.

Responsibilities

• Own intake, planning, and execution for new product features, enhancements, and defect resolution.
• Drive products to optimize fulfillment quality and strengthen shopper connections with customers.
• Work on complex areas like gig worker onboarding experiences, order fulfillment tooling, earnings tracking, and engagement programs.

Skills

AI mindset

SQL

Figma

Miro

ClickUp

Cross-functional

Tools

SQL

Figma

Miro

ClickUp

Job description

Shipt is seeking a Product Manager for the Order Fulfillment team in Minneapolis. You will own intake, planning, and execution for new features, enhancements, and defect resolution to improve fulfillment quality and shopper-customer connections.

The role emphasizes AI-native mindset, data-driven decisions, and collaboration with design and engineering. Hybrid work with in-office days, focusing on gig onboarding, fulfillment tooling, and engagement initiatives.