Product Manager - AI-Driven Card Servicing

Capital One; Richmond (VA); On-site; USD 101,000 - 171,000; Full time

Job summary

Capital One is seeking a Product Manager to shape the strategy, rollout, and continuous improvement of intelligent capabilities within the Card Servicing Intelligence portfolio. You will translate vision into action, own the roadmap, and collaborate with data science and tech partners to deliver end-to-end servicing that delights customers.

Ideal for an early-career PM eager to scale applied AI, you’ll help equip agents and systems with cutting-edge capabilities while learning in a fast-paced,

Qualifications

• Bachelor’s degree or military experience.
• Bachelor’s degree in computer science or engineering.
• 1+ year of product management or related experience is preferred.

Responsibilities

• Drive strategy, deployment, and continuous AI-enabled enhancements in Card Servicing Intelligence.
• Own the roadmap and craft strategic narratives for leadership.
• Collaborate with data scientists and technology partners to execute end-to-end features.

Skills

Intellectually Curious

Communicator & Influencer

Do-er

Passionate & Customer Focus

Learner

Team Player

Education

Bachelor’s degree or military experience

Bachelor’s degree in computer science or engineering

Job description

Capital One is seeking a Product Manager to shape the strategy, rollout, and continuous improvement of intelligent capabilities within the Card Servicing Intelligence portfolio. You will translate vision into action, own the roadmap, and collaborate with data science and tech partners to deliver end-to-end servicing that delights customers.

Ideal for an early-career PM eager to scale applied AI, you’ll help equip agents and systems with cutting-edge capabilities while learning in a fast-paced,