Product Manager: AI Agent Platform & Customer Experience

Industrial and Financial Systems; Palo Alto (CA); Hybrid; USD 120,000 - 160,000; Full time

Benefits offered by this job

Flexible work opportunities

Inclusive workplace

Community-driven culture

Job summary

Industrial and Financial Systems in Palo Alto is seeking a Product Manager to lead the development of innovative AI-driven solutions. You will identify agent use cases, collaborate with engineering teams, and ensure product alignment with real-world workflows and complexities.

The ideal candidate will have over 5 years of product management experience, a strong intuition for automation, and collaboration skills with technical teams. Join a diverse environment focused on making a positive global impact.

Qualifications

• Minimum 5 years of product management or startup experience building complex systems.
• Strong intuition for automation and operations workflows.
• Experience working with engineers on system-level product decisions.

Responsibilities

• Identify and prioritize high ROI agent use cases.
• Define the complete agent experience from delegation to monitoring.
• Collaborate with engineering to align product needs with capabilities.

Skills

Product management experience

Technical complexity understanding

Experience with automation

Communication skills

Collaboration with engineering

Education

5+ years of related experience

Tools

CRM platforms (e.g., Zendesk, Salesforce)

Prototyping frameworks (e.g., LangGraph, AutoGen)

Job description

Industrial and Financial Systems in Palo Alto is seeking a Product Manager to lead the development of innovative AI-driven solutions. You will identify agent use cases, collaborate with engineering teams, and ensure product alignment with real-world workflows and complexities.

The ideal candidate will have over 5 years of product management experience, a strong intuition for automation, and collaboration skills with technical teams. Join a diverse environment focused on making a positive global impact.