Product Manager 4

Lam Research; Fremont (CA); Hybrid; USD 104,000 - 231,000; Full time

Benefits offered by this job

Hybrid work model

On-site and Remote options

Job summary

Lam Research is seeking a Customer Service Business Group (CSBG) Services Product Manager in the California Bay Area to define repair and refurb product strategy, oversee reuse of spare parts, and drive new delivery products. You will work with operations, supply chain, marketing, and engineering to grow market share and profitability.

The role combines strategic and tactical responsibilities, requires 8–10 years in operations, and involves travel up to 10% with a hybrid work model in the SF Bay

Qualifications

• Bachelor's degree with 8-10 years’ experience in operations; or equivalent experience.
• Experience with SAP or similar ERP software.
• Experience defining business processes.
• Ability to articulate high level vision and advocate for your product.
• Strong bias toward action with exceptional organizational skill.
• Exceptional analytical skill.
• Exceptional clear communication and presentation skills.
• Comfortable traveling 10% of time.

Responsibilities

• Definition of the repair and refurb product strategy to address emerging aftermarket business opportunities.
• Create and own vision for improvements for repair and refurb infrastructure.
• Development and release of new reuse functionality and delivery products.
• Management of released reuse products in the Spares portfolio.
• Partner closely with operations, Spares part family product managers, supply chain, marketing, business development, product groups, and engineering in this role

Skills

SAP

Business process definition

Vision articulation

Action orientation

Analytical thinking

Communication skills

Cross-functional leadership

Travel readiness

Education

Bachelor's degree in operations or related field

Tools

SAP

Job description

The group you’ll be a part of

The Customer Support Business Group focuses on enabling our customers with premier customer support throughout their lifecycle with Lam. We drive performance, productivity, safety, and quality of customers installed base performance and deliver service and lifecycle solutions for their most critical equipment and processes.

The impact you’ll make

As a Lam Customer Service Business Group (CSBG) Services Product Manager, you will be responsible for the products that enable re-use of spares parts, including repairs of RF generators and refurbishments of electrostatic chucks. You are both strategic and tactical. With your expertise in both business and operational domains, you will be a key contributor to the product line objectives of increasing market share and profitability.

What You’ll Do

• Definition of the repair and refurb product strategy to address emerging aftermarket business opportunities.
• Create and own vision for improvments for repair and refurb infrastructure
• Development and release of new re-use functionality and delivery products
• Management of released re-use products in the Spares portfolio
• Partner closely with operations, Spares part family product managers, supply chain, marketing, business development, product groups, and engineering in this role

Who We’re Looking For

• Bachelors degree with 8-10 years’ experience in operations; or equivalent experience
• Experience with SAP or similar enterprise resource planning software
• Experience defining business processes
• Ability to articulate high level vision and advocate for your product
• Strong bias toward action with exceptional organizational skill
• Exceptional analytical skill
• Exceptional clear communication and presentation skills
• Comfortable traveling 10% of time

Preferred Qualifications

• Experience leading cross functional teams
• Experience in operations, especially in reverse logistics
• Experience in the semiconductor wafer fab equipment industry
• Experience with complex problem-solving including clarification of symptoms and ability to highlight the fundamental root cause and necessary corrective actions

Our commitment

We believe it is important for every person to feel valued, included, and empowered to achieve their full potential. By bringing unique individuals and viewpoints together, we achieve extraordinary results.
Lam Research ("Lam" or the "Company") is an equal opportunity employer. Lam is committed to and reaffirms support of equal opportunity in employment and non-discrimination in employment policies, practices and procedures on the basis of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex (including pregnancy, childbirth and related medical conditions), gender, gender identity, gender expression, age, sexual orientation, or military and veteran status or any other category protected by applicable federal, state, or local laws. It is the Company's intention to comply with all applicable laws and regulations. Company policy prohibits unlawful discrimination against applicants or employees.

Lam offers a variety of work location models based on the needs of each role. Our hybrid roles combine the benefits of on-site collaboration with colleagues and the flexibility to work remotely and fall into two categories – On-site Flex and Virtual Flex. ‘On-site Flex’ you’ll work 3+ days per week on-site at a Lam or customer/supplier location, with the opportunity to work remotely for the balance of the week. ‘Virtual Flex’ you’ll work 1-2 days per week on-site at a Lam or customer/supplier location, and remotely the rest of the time.

Salary

CA San Francisco Bay Area Salary Range for this position: $104,000.00 - $231,000.00. The above salary range for this position is relevant to applicants that reside or work onsite in the California, San Francisco Bay Area only. Salary offers will depend on factors that include the location you work from, your level, education, training, specific skills, years of experience and comparison to other employees already in this role. Actual salary may vary from salary offered due to numerous factors including but not limited to unpaid time off, unpaid leave, company mandated shutdown, and other relevant factors.

Our Perks And Benefits

At Lam, our people make amazing things possible. That’s why we invest in you throughout the phases of your life with a comprehensive set of outstanding benefits.