Product Manager

Web Travel Group; United States; Remote; USD 120,000 - 160,000; Full time

Job summary

WebBeds is seeking a Product Manager to manage hotel partner relationships and optimize rate and availability through data-driven actions. You will support the Contracting team and engage with internal and external partners to maximise commercial outcomes.

The role focuses on allocation management, promotions, and market analysis to drive revenue growth and partner engagement in a fast-paced environment.

Qualifications

• Experience integrating with connectivity across leading hospitality PMS platforms (IBS, Omnibees, SiteMinder, SynXis).
• Proficiency in Excel and Power BI; openness to using AI tools.
• Commercial awareness in the travel industry.
• Strong communication and influencing skills.
• Strong teamwork and time management skills.
• Proactive and creative, with problem-solving abilities.
• Experience in fast-paced, multicultural environments.

Responsibilities

• Manage hotel partner relationships and engagement.
• Manage allocations, last-minute availability, and portfolio occupancy for optimal performance.
• Develop and launch promotions and special offers with hotels and the Contracting team.
• Review, accept, or negotiate stop sales based on market and performance insights.
• Evaluate production data and follow up actions to protect and grow performance.
• Conduct rate competitiveness reporting and regular price comparisons.
• Support setup and activation of BAR contracts with internal teams.
• Assess, investigate, and recover third-party bookings to direct contract per guidelines.
• Train hotel partners on supplier interfaces and support adoption of system features.
• Conduct market and trading analyses to maximise opportunities for rate and availability and revenue growth.

Skills

PMS integration

Excel

Power BI

AI tools

Communication

Teamwork

Proactiveness

Multicultural experience

Tools

Excel

Power BI

AI tools

Job description

What you will do on your journey with WebBeds.

As a Product Manager, you will manage hotel partner relationships and optimise rate and availability performance through targeted, data-driven actions, supporting the Contracting team to maximise commercial outcomes and partner engagement.

You will work closely with internal teams and external partners, building strong relationships within the department and across the wider organisation.

In this role you will:

Key responsibilities

• Partner relationship management: build and maintain strong, direct relationships with hotel partners and support engagement across the portfolio.

• Allocation and availability management: manage contractual allocations, last-minute availability, and overall portfolio occupancy to ensure optimal performance.

• Promotions and special offers: collaborate with hotels and the Contracting Manager to develop and launch promotions and special offers.

• Stop sale management: review, accept, or negotiate stop sales based on market and performance insights.

• Production analysis: evaluate production data and implement appropriate follow-up actions to protect and grow performance.

• Rate competitiveness: carry out competitiveness reporting and regular price comparisons to ensure the best available rates.

• Contract setup: support the setup and activation of BAR contracts, working closely with relevant internal teams.

• Booking recovery: assess, investigate, and recover third-party bookings to direct contract in line with departmental guidelines.

• Partner training: train hotel partners on supplier interfaces and support the adoption of system features.

• Market and trading analysis: conduct market and trading analysis, review key fair periods, and analyse key and ad-hoc reports to maximise rate and availability opportunities and support revenue growth.

The skills we would love to see in your suitcase!

• Demonstrated experience integrating with or managing connectivity across leading hospitality Property Management Systems (PMS), including IBS, Omnibees, SiteMinder, and SynXis platforms.

• Proficiency in Microsoft Excel and Power BI, with openness to learning and using AI tools.

• Commercial awareness in the travel industry.

• Strong communication and influencing skills.

• Strong teamwork and time management skills.

• Proactive and creative, with the ability to offer solutions to issues encountered.

• Experience working in a fast-paced, multicultural environment.