Product Manager

Aduna Global, LLC; United States; À distance; USD 79 000 - 112 000; Plein temps

Avantages offerts par ce poste

Flexible working arrangements

Global team exposure

Professional development opportunities

Résumé du poste

Aduna Global, LLC is seeking a Product Manager, Operating Services to own the evolution of the platform’s operational capabilities, including onboarding, routing, monitoring, and dashboards across BSS and core services.

You will work with Engineering, IT, Commercial teams, leadership, and third‑party vendors to build a scalable, automated, self‑service operating model that powers the Network APIs of Aduna’s platform.

Qualifications

• Proven Product Management experience owning platform, infrastructure, operations, or enterprise software products.
• Strong technical fluency and the ability to work effectively with engineering teams and external technology vendors.
• Experience defining requirements and managing products delivered through third‑party platforms or vendors.
• Ability to operate across multiple domains and maintain a strategic view across interconnected systems.
• Strong understanding of product lifecycle management, systems integration, and operational workflows.
• Exceptional stakeholder management and communication skills.
• A proactive, ownership‑driven mindset with the ability to navigate ambiguity and drive cross‑functional initiatives.
• Experience leading change and influencing teams across organizational boundaries.
• Ability to work independently and thrive in a highly visible role with broad responsibility.

Responsabilités

• Own the product direction of Aduna’s Business Support Systems and onboarding, catalog management, ordering, usage, billing inputs, and reconciliation.
• Drive the transition from manual processes toward scalable self-service experiences.
• Own the roadmap and evolution of Telco Finder, routing intelligence connecting customer requests to operators.
• Define and improve ASP Registration journeys for seamless onboarding of customers and CSPs.
• Own product direction for platform monitoring, visibility, and reporting capabilities.
• Define and evolve internal and external platform dashboards for actionable insights.
• Lead development of new operational capabilities like consent management, compliance tooling, audits, and performance management.
• Translate business needs into clear product requirements and roadmaps.
• Partner with Engineering, IT, Commercial, and PM teams to drive execution and remove blockers.
• Act as product counterpart for third‑party platform vendors to align with operating model and objectives.
• Support organizational change toward greater automation and scalability.

Connaissances

Product management

Technical fluency

Requirements definition

Cross-domain thinking

Lifecycle management

Stakeholder management

Ownership mindset

Change leadership

Independent work

Description du poste

All Together, Extraordinary

adunaglobal.com

Aduna is the Connector of networks, bringing together leading telecom operators and technology partners to simplify global access to Network APIs. Through a single, unified platform, we enable businesses and developers to build more secure, seamless and innovative digital services.

We are looking for a Product Manager, Operating Services to own the evolution of the operational capabilities that power the Aduna platform.

In this role, you will define product strategy and requirements across Business Support Systems (BSS) and core platform operating services, including onboarding, routing, monitoring, platform dashboards, and other horizontal capabilities. You will work closely with Engineering, IT, Commercial teams, leadership, and third-party vendors to build a scalable, automated, and self‑service operating model that supports the next generation of Network APIs.

What You’ll Do

• Own the product direction of Aduna’s Business Support Systems, including customer and CSP onboarding, product catalog management, ordering, usage collection, billing inputs, and reconciliation.
• Drive the transition from manual and high‑touch operational processes toward scalable self‑service experiences.
• Own the roadmap and evolution of Telco Finder, Aduna’s routing intelligence capability that connects customer requests with the appropriate operator.
• Define and improve ASP Registration journeys, ensuring seamless onboarding and enablement experiences for customers and CSPs.
• Own product direction for platform monitoring, operational visibility, and reporting capabilities.
• Define and evolve internal and external platform dashboards, ensuring stakeholders have access to actionable insights.
• Lead product development for emerging operational capabilities such as consent management, compliance tooling, audit functions, and performance management.
• Translate business and operational needs into clear product requirements and roadmaps.
• Partner with Engineering, IT, Commercial, and Program Management teams to drive execution and remove blockers.
• Act as Aduna’s product counterpart for third‑party platform vendors, ensuring solutions align with Aduna’s operating model and business objectives.
• Support organizational change initiatives as Aduna continues its journey toward increased automation and scalability.

Experience, Knowledge and Skills Required

• Proven Product Management experience owning platform, infrastructure, operations, or enterprise software products.
• Strong technical fluency and the ability to work effectively with engineering teams and external technology vendors.
• Experience defining requirements and managing products delivered through third‑party platforms or vendors.
• Ability to operate across multiple domains and maintain a strategic view across interconnected systems.
• Strong understanding of product lifecycle management, systems integration, and operational workflows.
• Exceptional stakeholder management and communication skills.
• A proactive, ownership‑driven mindset with the ability to navigate ambiguity and drive cross‑functional initiatives.
• Experience leading change and influencing teams across organizational boundaries.
• Ability to work independently and thrive in a highly visible role with broad responsibility.

Nice to Have

• Experience in telecommunications, platform operations, or Business Support Systems (BSS).
• Familiarity with multi‑tenant platform operating models.
• Knowledge of TM Forum standards, including TMF631, TMF632, and TMF936.
• Experience building operational dashboards and performance reporting frameworks.
• Understanding of API platforms, developer ecosystems, or marketplace‑based businesses.

What Will Help You Succeed

• You thrive in complexity and enjoy solving cross‑functional challenges.
• You can balance strategic thinking with practical execution.
• You build strong relationships and influence stakeholders without formal authority.
• You communicate effectively with both technical and business audiences.
• You take ownership and drive outcomes in ambiguous environments.
• You are energized by building platforms and processes that scale globally.

Why Join Aduna?

• Help shape one of the most ambitious initiatives in the telecommunications industry.
• Own critical platform capabilities that directly influence how the global ecosystem operates.
• Work with some of the world’s leading telecom operators and technology companies.
• Build products that enable the future of programmable networks and Network APIs.
• Partner closely with executive leadership and influence strategic direction.
• Join a company where your work will have visible and measurable impact from day one.

Location

Poland or Spain

We’re building a distributed Product organization and welcome applications from candidates located in any of these countries. You’ll work closely with colleagues across Europe, North America, and the wider telecom ecosystem in a highly collaborative and international environment.

What We Offer

• Competitive local employment package.
• Flexible working arrangements.
• Opportunity to work with a global team of industry experts.
• Professional development and learning opportunities.
• Exposure to cutting‑edge technology and industry‑wide transformation initiatives.
• A chance to shape foundational capabilities that will define the future of the global Network API ecosystem.

Aduna is committed to fostering a diverse and inclusive workplace. We welcome applicants from all backgrounds who are passionate about driving the next wave of innovation in telecommunications.