Product Manager

Avaamo; United States; Remote; USD 100,000 - 140,000; Full time

Job summary

Avaamo is seeking a Product Manager to lead product strategy and development in the conversational AI space. The role involves defining product direction, managing the roadmap, and collaborating with various teams to ensure successful product releases. The ideal candidate will have extensive experience in enterprise software and a deep understanding of the needs of enterprise buyers.

Qualifications

• 5+ years of product experience in enterprise software.
• Experience with Contact Center and Voice products.

Responsibilities

• Define and drive product strategy based on customer needs.
• Lead product definition and requirements analysis.
• Work closely with teams to maintain a product roadmap.

Skills

Communication

Analytical Mindset

Collaboration

Education

Bachelor’s degree in computer science

Masters preferred

Tools

Machine Learning

Data Science

APIs

Job description

Your responsibilities will be end-to-end, from understanding the evolving conversational AI landscape, interacting with customers, capturing customer requirements, managing long term roadmap and short term product releases, and ultimately taking responsibility for successfully being market aware and driving customer-oriented requirements

• Define and drive Avaamo’s product strategy based on the conversational AI landscape, competitive analysis, and customer needs
• Lead product definition, requirements analysis, documentation of requirements, and product positioning
• Work closely with leadership and development and design teams to develop and maintain a product roadmap
• Validate product direction by interacting with customers and internal stakeholders
• Produce product collateral and messaging, and partner with sales and marketing to accelerate go-to-market
• Constantly evangelize the conversational ai vision, roadmap plans and product decisions to customers, partners and stakeholders are aligned and have context

Requirements

• Bachelor’s degree in computer science or related field/Masters preferred
• 5+ years of product experience in enterprise software and at least two evangelizing to global 1000 customers
• Deep understanding of needs of enterprise buyers and solid knowledge of conversational AI protocols, Machine learning, and Data Science
• Experience with Contact Center products, Voice products
• Proven experience with the full lifecycle of product releases, from planning, gathering requirements, prioritization to working with development for building the product, and training sales
• Amazing communication skills to effectively evangelize the product and technology to both internal and external audiences
• Strong analytical mindset and a data-driven approach for solving complex business problems
• Collaboration and consensus-building skills
• Understanding of user-centered design principles such as journey mapping, persona identification, pain statements, user experience
• Good grasp and understanding of business applications and their APIs, middleware, and integration
• Background on machine learning and data mining with a broad understanding of unsupervised and supervised learning methods is a plus.

About Avaamo

Avaamo is a deep-learning software company that specializes in conversational interfaces to solve specific high impact problems in the enterprise. Avaamo is building fundamental AI technology across a broad area of neural networks, speech synthesis, and deep learning to make conversational computing for the enterprise a reality. With over 100+ enterprise customers supporting leading brands in financial services, healthcare, retail, and insurance. Avaamo is currently deployed in 40+ countries.