Product Manager

Notable; San Mateo (CA); On-site; USD 150,000 - 200,000; Full time

Job summary

Notable, a healthcare AI platform in San Mateo, is seeking a product leader to own the executive-facing product experience end to end, from insight to action. You’ll partner with operators and executives, translate needs into roadmap, and ship proactive AI-based flows that drive growth.

This is an in-person role based out of our San Mateo office. You will collaborate with Customer Success, Growth, and Platform teams to turn usage into expansion, while maintaining a relentless focus on patient

Qualifications

• 5+ years building products for operators who own business outcomes.
• Consumer-grade product instinct for an operational audience.
• Wants to be in front of customers and build relationships with executives.
• Growth experiments and expansion metrics experience.
• Ability to discuss architecture and explain tradeoffs to non-technical executives.

Responsibilities

• Own the strategy for executives and operators and define the roadmap.
• Be in the room with executive sponsors and operators and translate feedback into plan.
• Make complex workflows feel effortless and create onboarding experiences that drive adoption.
• Build the proactive intelligence layer and agents that help operators act on insights.
• Drive expansion and align product efforts with customer success and go-to-market.

Skills

Product management

Customer-facing

Growth mindset

Technical breadth

Executive relationship building

Job description

Notable is the leading healthcare AI platform for transforming workforce productivity. Health systems, hospitals, and payers use Notable to improve healthcare quality, close gaps in patient care, drive member enrollment, and patient acquisition, retention, and reimbursement, scaling growth without hiring more staff.

We are on a mission to improve the lives of patients, staff, and clinicians - to improve healthcare for humanity. This isn't just a lofty goal - it's something we're achieving every single day. When you join Notable, you become part of a force actively transforming healthcare. Our aim to impact 100 million patients isn't just a number; it's a commitment to creating meaningful change on a massive scale.

Therefore, our culture is purposeful in pursuit of this mission. We believe our culture gives each person the opportunity to do the best work of their lives, work with the best teammates, and have fun achieving great things together.

Why Notable

Healthcare AI is crowded with companies that automate one workflow well. Notable is the platform underneath all of them — here's what that means for you.

• You’ll build on nine years of earned trust. We’ve been delivering real outcomes in healthcare since before this was a category. You’ll walk into rooms with executives who already believe us, and spend your time on hard product problems instead of re-litigating whether AI belongs.

• You’ll have the deepest library of proven AI workflows in healthcare to build on. Registration and intake, referral management, care gap outreach, prior authorization, contact center, denials — live and producing outcomes today. Whatever you ship compounds on top of all of it.

• You’ll help re-skill a generation of healthcare workers. Health systems' own teams build and ship AI agents on Notable — we’re turning schedulers, analysts, and operations leads into people who deploy AI systems for a living, a career path nobody else in healthcare is offering them.

• You’ll work with genuinely modern tooling. Flow AI brings the Claude Code and Codex UX to healthcare workflows, backed by our own MCP server. Describe what you want and steer an agent to discover, build, and monitor flows — instead of painfully wiring up every step by hand.

• You’ll own an area, not a backlog. Our PM team is intentionally lean and stays that way by design. You’ll own a major surface of the product end to end, set its direction, and carry the outcome. There are no feature PMs here.

What You’ll Do

Notable's deployed base is the most valuable asset we have. Today, the executives and operators who sponsor and run those workflows can't easily see what's live, what it's delivering, or what they should do next. You’ll own that product experience end to end, from the intelligence layer up through the growth motion it unlocks.

• Own the strategy for executives and operators. The COOs, VPs of patient access, revenue cycle leaders, and contact center directors who sponsor Notable and live with the results. You decide what they need to see, understand, and act on — and you own the surface where they do it.

• Be in the room. This role is customer-facing by design. You’ll sit with executive sponsors and operators, build real relationships with the people running these operations, and turn what you hear directly into roadmap. If you want to build from a backlog, this isn't the job.

• Make the complex easy. Build experiences that pull non-technical operators in and make them stick. Easy onboarding, clear next steps, and a product that makes people feel capable instead of confused. Consumer-grade craft, aimed at people whose day job is running a clinic's front desk.

• Build the proactive intelligence layer. Turn what Notable already sees across every customer — outcomes, transcripts, extractions, failure modes, cost per run — into agents that tell an operator something true, useful, and safe to act on, without leaking data between tenants. You’ll define that knowledge base and the agents on top of it, alongside the agentic platform team.

• Drive expansion and build the product-led growth motion. Partner deeply with Customer Success and GTM to turn usage and outcomes into expansion. Instrument it, run experiments, and growth-hack your way from a services-led motion to a self-serve one.

What Success Looks Like

• You carry a number: expansion-driven utilization growth across the deployed base.

• Executives and operators log into Notable on their own — because it tells them something they can't get anywhere else.

• Expansion conversations start in the product, not in a quarterly business review deck.

• Customer maturity runs as product, not as a spreadsheet and a CSM's calendar.

What We’re Looking For

• 5+ years building products for operators who own business outcomes. You’ve owned a surface where non-technical users go to understand what's happening and decide what to do about it.

• Consumer-grade product instinct, aimed at an operational audience. You make complex, technical systems feel effortless to someone who didn't build them and doesn't want to think about how they work.

• You want to be in front of customers. You build relationships with executives, you're energized by the room rather than drained by it, and you'd rather hear it firsthand than read someone else's summary.

• Growth instinct. You’ve run experiments on adoption, activation, and expansion — and you know the difference between a metric that moves the business and a metric that flatters the team.

• Technical range in both directions. You can hold your own in an architecture debate with staff engineers, then explain the tradeoff and its impact to a non-technical executive in two sentences. Both halves matter equally.

• A bias toward getting it done. You move through ambiguity using judgment and evidence rather than waiting for a complete brief, and you’d rather ship something real and learn from it than write another doc.

Bonus Points

• Healthcare industry experience, especially with operational staff as end users

• Product-led growth experience in an enterprise or vertical SaaS context

• Experience with outcome measurement, benchmarking, ROI/value realization, customer health, or executive business review workflows

• Comfort reasoning about usage metering and unit economics (m3ter, Metronome, Orb, Stripe Billing)

• Product analytics and instrumentation background

Location

We value in-person collaboration and connection. This is an in-person role based out of our San Mateo, CA headquarters. This role requires being in our San Mateo office at least three days a week.

We value in-person collaboration and connection. For Bay Area–based employees, this role requires being in our San Mateo office at least three days a week. For remote employees, occasional travel to headquarters is expected for company-wide events and onsite gatherings.