Senior Product Manager

Casap; San Francisco (CA); On-site; USD 120,000 - 160,000; Full time

Job summary

A growing financial technology company located in San Francisco is seeking experienced Product Managers to develop a clear product roadmap and enhance how banks operate. Candidates should have over 5 years of experience in technical product management, excellent communication skills, and an empathetic approach to user needs. This role involves serious collaboration across teams to drive product execution, making it ideal for those passionate about creating innovative financial solutions.

Qualifications

• 5+ years of experience in technical product management, ideally in SaaS.
• Ability to bridge technical and non-technical stakeholders.
• Strong organizational skills while managing multiple initiatives.

Responsibilities

• Create and maintain a clear product roadmap.
• Work cross-functionally with various teams.
• Own execution of the roadmap.

Skills

Technical product management

Excellent communication

Organizational skills

Empathy towards users

Results-driven

Job description

About Casap

Casap is a Series A startup that has raised over $30M from Emergence, Lightspeed, and Primary Ventures. Based in San Francisco, the company was founded by product leaders from Robinhood and Chime. We are on a mission to change the way banks operate by automating disputes and fighting friendly fraud. People love what we’ve built, from everyday users to the biggest names in finance.

Casap is seeking talented Product Managers to join our teams in San Francisco and New York City, excited to supercharge how banks operate with a rapidly scaling product at the forefront of automation and Artificial Intelligence.

Responsibilities

• Create and maintain a clear product roadmap - with well-defined, measurable objectives that align with business goals and customer needs.

• Work cross-functionally with engineering, marketing, revenue, design, and other stakeholders to develop, validate, and prioritize new features and experiences.

• Own execution of the roadmap - driving results while obsessing over details that delight users without letting “perfect” get in the way of progress.

• Develop a deep understanding of our users through a combination of qualitative research (e.g. user interviews, usability studies) and quantitative analysis (e.g. usage metrics, analytics).

• Rapidly experiment - design and run A/B tests and other experiments to validate hypotheses and iterate toward the right solutions.

• Act as a product advocate across the organization, aligning teams around product vision, tradeoffs, and priorities.

Qualifications

• 5+ years of experience in technical product management (ideally SaaS, marketplace, or consumer/enterprise-facing products).

• Results-driven: you set clear criteria for success, track outcomes, and iterate based on what you learn.

• Excellent communicator - able to bridge technical and non-technical stakeholders and clearly articulate product vision, requirements, tradeoffs, and strategy.

• Strong organizational and time-management skills; capable of juggling multiple initiatives, aligning cross-functional partners, and delivering on deadlines.

• Passionate about building great products - empathetic toward users, curious about their needs, and driven to solve real problems.

• Comfortable working in a fast-paced, dynamic environment; you can move quickly without sacrificing quality.

• Bonus: Familiarity with fraud systems, payment infrastructure, or chargeback processes!