Product Manager

Hilbert; San Francisco (CA); On-site; USD 175,000 - 200,000; Full time

Job summary

Hilbert is building a data science-first growth engine that accelerates decision cycles. You will own a broad surface, from vision and roadmap to specs and customer results, working with software, ML/AI, and data engineers across time zones.

The role blends discovery with technical product development, including ingestion pipelines and activation platforms. You’ll spend time inside customer environments, translating learnings into a precise roadmap, and you’ll shape a complex product that drives

Qualifications

• 8+ years of product management experience, including zero-to-one initiatives.
• Autonomous, able to navigate ambiguity and make decisive calls.
• Strong technical fluency: SQL, data pipelines, data warehousing discussions.

Responsibilities

• Own the product roadmap end-to-end from concept to shipped product with measurable impact.
• Engage directly with customers to uncover high-impact growth opportunities and guide the roadmap.
• Prioritize customer requests across many accounts with explicit trade-offs, maintaining trust in the roadmap.
• Define success metrics tying product outcomes to customer KPIs and company OKRs with defensible numbers.
• Collaborate with software, ML/AI, and data engineers to scope ruthlessly and ship in weeks, not quarters.

Skills

Product management

Customer empathy

Technical foundation

Clear communication

Autonomy

Tools

SQL

Snowflake

BigQuery

Data pipelines

Job description

About Hilbert

Hilbert is a scalable, data science-first growth engine that gives B2C teams predictive clarity into user behavior, revenue drivers, and the actions that drive sustainable growth. Fully agentic by design, Hilbert shrinks months-long decision cycles to minutes.

From Fortune 10 enterprises to beloved brands like FreshDirect, Blank Street, and Levain Bakery, operators run their growth on Hilbert. We’re also co‑building alongside leading AI companies.

About The Role

This is a 0-to-1 seat with founder-level ownership. You’ll take a whole surface of Hilbert and own it end-to-end — vision, roadmap, specs, ship dates, and the customer results it produces. We’re stubborn about the mission and flexible on tactics, and we expect the same from you.

Two things make this role different from most PM jobs. First, we’re forward‑deployed: you’ll spend real time inside our customers’ businesses — discovery, onboarding, growth reviews — and what you learn there becomes the roadmap. Second, the product is technical: what our customers buy is growth, but what we build is data and ML infrastructure with an agent on top. Your decisions will touch ingestion pipelines, model behavior, the agent, and activation platforms, working daily with software, ML/AI, and data engineers across time zones.

Core Responsibilities

• Own the product roadmap end-to-end: synthesize a complex problem space into clear direction, and carry it from idea to shipped product to measured business impact.
• Engage directly with customers to understand their domain, uncover the highest-impact growth opportunities, and act as their trusted product advisor.
• Track and prioritize customer requests across a large pool of accounts and topics, keeping trade‑offs explicit and the roadmap trusted across the company.
• Define success metrics for everything you ship, tying product outcomes to customer KPIs and company OKRs with numbers you can defend.
• Partner day-to-day with software, ML/AI, and data engineers to scope ruthlessly, ship in weeks not quarters, and prototype yourself where it helps.

Who Thrives In This Role

• 8+ years as a product manager, including at least one product taken from zero to one — engineers or data scientists who became PMs are especially welcome.
• Owner’s mindset: you operate autonomously, navigate ambiguity, make sound calls without perfect information, and kill your own ideas when the evidence says so.
• Strong technical foundation: comfortable with SQL, data pipelines, and warehouses (Snowflake, BigQuery), able to hold your own in architecture and modeling discussions with engineers, with sound judgment on AI products — evals, non-determinism, when a model is good enough to ship.
• Clear, compelling communicator who translates strategy into execution across engineering, GTM, and customer stakeholders.
• Customer empathy paired with commercial instinct: you hear the problem behind the request, get creative about solving it, and know what customers will pay for.

Why join us

At Hilbert, we move fast, work collaboratively, and give people real ownership over their impact. As a fast‑growing company, there’s no shortage of room to grow — you’ll take on new challenges quickly and shape the path as you go.

Hilbert is an Equal Opportunity Employer. We are committed to building a diverse team and an inclusive culture, and we welcome applicants of all backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, sexual orientation, national origin, age, disability, veteran status, or any other status protected by applicable law. The Pay Range For This Role Is175,000 – 200,000 USD per year (New York, NY)