Product Manager

Cisco; San Francisco (CA); On-site; USD 120,000 - 180,000; Full time

Job summary

Cisco Systems, Inc. in San Francisco seeks a results-driven Product Manager to drive end-to-end lifecycle for enterprise platform capabilities, acting as the bridge between global customers and engineering squads.

You will lead customer discovery, translate insights into PRDs and roadmaps, and collaborate with architecture, design, and marketing to ensure API scalability and agile delivery. Strong communication and cross-functional leadership are essential, as you champion API-first and agentic

Qualifications

• Bachelor's degree or equivalent experience in CS, ECE, IS, Business, or related field.
• 4+ years in product management, technical product marketing, or related enterprise software experience.

Responsibilities

• Drive end-to-end product lifecycle for enterprise platform capabilities.
• Lead structured customer discovery and translate insights into PRDs and roadmaps.
• Collaborate with Software Engineering, System Architecture, Design, and Marketing to ensure API scalability and successful delivery.

Skills

APIs

Agile/Scrum

Customer discovery

PRD drafting

Education

Bachelor's degree or equivalent

Tools

REST APIs

OpenAPI/Swagger

GraphQL

gRPC

Job description

The application window is expected to close on: 11/30/2026

Meet the Team

Our Product Management team serves as the engine for delivering scalable, API-first platform capabilities that empower our most significant enterprise customers. As a high-energy, customer-centric Product Manager, you will act as a champion for these partners, uncovering critical usage patterns and translating sophisticated requirements into innovative, actionable features. By employing modern agentic AI and automated workflows, you will accelerate product discovery and software lifecycle execution, ensuring our solutions meet current demands while anticipating the evolving infrastructure needs of our clients.

In this dynamic role, you will report to the Director of Product Management and engage in deep cross-functional collaboration to drive product success. You will work closely with Software Engineering and System Architecture to ensure API scalability and agile delivery, while partnering with Product Design to craft intuitive administrative workflows and visualization dashboards. Success also involves maintaining a consistent feedback loop with Fortune 500 Network Directors, field teams, and Product Marketing to align our roadmap with real-world sales insights and drive effective feature enablement across the enterprise.

Your Impact

As a Product Manager at Cisco, you will drive the end-to-end product lifecycle for enterprise platform capabilities, serving as the critical link between our largest global customers and our engineering squads. You will lead customer discovery through structured interviews and telemetry analysis to identify operational friction, translating these insights into high-quality product requirement documents and actionable roadmaps. By fostering deep relationships with network architects and IT leaders, you ensure that our product strategy directly aligns with the complex infrastructure needs of Fortune 500 enterprises.

Your impact will extend to technical and operational excellence as you champion API-first standards, collaborating with architects to deliver performant, secure, and developer-friendly solutions. You will integrate agentic AI systems into our workflows, significantly accelerating product discovery, feedback synthesis, and software delivery cycles. By leading early access programs and conducting continuous competitive analysis, you will validate new capabilities before they reach General Availability. Ultimately, your success will be defined by your ability to drive feature adoption, optimize API usage, and improve overall customer happiness, ensuring Cisco's solutions remain at the forefront of cloud network management and AI-driven automation.

Minimum Qualifications

• Bachelor's degree or equivalent experience in Computer Science, Electrical/Computer Engineering, Information Systems, Business, or equivalent practical experience.
• 4+ years of product management, technical product marketing, or related technical experience delivering enterprise software, SaaS, or networking platforms.
• Experience of modern API architectures and standards (e.g., RESTful APIs, OpenAPI/Swagger specifications, webhooks, JSON schemas, or integration middleware).
• Experience using agentic AI tools and systems to improve product management workflows (e.g., research synthesis, PRD drafting, workflow automation, prototyping) and accelerate software development lifecycles.
• Experience conducting structured customer discovery, defining clear PRDs/user stories, and successfully delivering enterprise features through Agile/Scrum development cycles.

Preferred Qualifications:

• Proven experience of Enterprise Networking architectures (Catalyst, Meraki, Campus Switching, Wireless, Routing, or SD-WAN).
• Practical experience with sophisticated API frameworks (e.g., Model Context Protocol / MCP, GraphQL, gRPC, or streaming telemetry).
• Experience crafting or implementing agentic workflows, autonomous tool integration, or LLM-driven platform features.
• Experience structuring customer early-adopter programs, beta testing, or customer validation cohorts.
• Master's degree or MBA is a plus.
• Proven record to lead without formal authority, building alignment across engineering, design, sales, and executive partners.
• Outstanding verbal, written, and presentation abilities with confidence engaging directly with enterprise customer partners.
• Strong data-driven mentality with experience analyzing platform usage data, telemetry, and critical metrics to make informed product decisions.

Why Cisco?

At Cisco, we're revolutionizing how data and infrastructure connect and protect organizations in the AI era - and beyond. We've been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint.

Fueled by the depth and breadth of our technology, we exp