Product Manager

Bottomline; Portsmouth (NH); On-site; USD 110,000 - 160,000; Full time

Job summary

Bottomline invites a collaborative Product Manager to join the Business Payments Network, supporting Paymode's evolution in fraud prevention, security and compliance. You will translate priorities into executable work, partner with development teams, and contribute across Product, Engineering, Security/CISO and Network Operations.

You’ll work with senior colleagues to shape roadmaps, drive delivery through the lifecycle, and use data-driven insights to improve product experiences and risk

Qualifications

• Experience in product management within a SaaS/software/tech environment.
• Ability to translate business problems into clear requirements and user stories.
• Confidently collaborate with software development teams in an Agile environment.
• Experience using Jira is highly valuable for sprint planning and tracking.
• Strong written and verbal communication with technical and business stakeholders.
• Collaborative mindset across multiple projects and stakeholder groups.
• Outcome-focused approach, enabling engineering teams to choose best architecture.
• Curiosity about how data and automation can improve products and decisions.
• Willingness to challenge established processes constructively.

Responsibilities

• Own product delivery by translating roadmap initiatives into actionable work for development teams.
• Define strong requirements, user stories and acceptance criteria.
• Partner with development teams to support sprint planning and execution.
• Work across Product, Engineering, Security/CISO, Network Ops and other stakeholders.
• Improve decision-making through data and automation.
• Keep the customer in the conversation and minimize friction.
• Communicate progress, priorities and challenges to stakeholders.
• Build domain knowledge in fraud, security, risk and compliance for B2B payments.

Skills

Product management

Agile

Cross‑functional collaboration

Stakeholder communication

Data & automation mindset

Problem to requirements

Regulatory awareness (optional)

Payments/fintech interest

Tools

Jira

Job description

Are you ready to transform the way businesses pay and get paid? Bottomline is a global leader in business payments and cash management, with over 35 years of experience and moving more than $16 trillion in payments annually. We're looking for passionate individuals to join our team and help drive impactful results for our customers. If you're dedicated to delighting customers and promoting growth and innovation - we want you on our team!

The Role

We are looking for a collaborative, hands‑on Product Manager to join our Business Payments Network team, supporting the continued evolution of Paymode across fraud prevention, security and compliance.

This is a delivery‑focused Product Management role for someone who enjoys turning business challenges into clear requirements and working closely with development teams to bring solutions to life. You’ll partner with senior product colleagues who set the broader roadmap and direction, then take ownership of translating those priorities into executable work, managing requirements and supporting delivery through the product development lifecycle.

You’ll work across Product, Engineering, Security/CISO and Network Operations, giving you exposure well beyond a traditional development team. The role has strong visibility across the organisation and suits someone comfortable navigating different stakeholders, communicating clearly and adapting their approach to the audience.

Fraud, risk or compliance experience would be valuable, but you don't need to be a regulatory expert. We're equally interested in Product Managers who bring strong SaaS or technology product experience, curiosity, and the ability to learn the domain. We're particularly interested in people who can challenge established ways of working and identify opportunities to use data, automation and smarter product experiences to solve problems more effectively.

How You'll Contribute

Own Product Delivery: Take product priorities and established roadmap initiatives and translate them into actionable work for development teams, helping drive delivery through the full product development lifecycle.

Define Strong Requirements: Create clear, articulate business requirements, user stories and acceptance criteria that communicate the outcome required without unnecessarily prescribing the technical solution.

Partner with Development Teams: Act as a key Product partner to development teams, supporting sprint planning, requirements clarification, status discussions and successful execution of agreed priorities.

Work Across the Business: Build effective partnerships across Product, Engineering, Security/CISO, Network Operations and other stakeholders to ensure solutions balance business, customer, security and compliance needs.

Improve Through Data & Automation: Look for opportunities to use data and automation to improve decision‑making, reduce manual processes and create more effective fraud and compliance capabilities.

Think Beyond the Existing Process: Bring curiosity to established ways of working and help teams explore better approaches while operating within necessary security, legal and regulatory guardrails.

Keep the Customer in the Conversation: Consider how product design and user experience can encourage compliant behaviours without unnecessarily creating friction or blockers for customers.

Communicate with Impact: Represent Product confidently with both technical teams and senior stakeholders and provide clear updates on progress, priorities, dependencies and challenges.

Build Domain Knowledge: Develop your understanding of fraud, security, risk and compliance within B2B payments, working with internal specialists when deeper interpretation or expertise is required.

Evaluate Solutions: Support the assessment of internal capabilities and third‑party solutions based on business need, effectiveness, scalability and fit within the wider product ecosystem.

What Will Make You Successful

• Product Management, Product Owner or closely related experience within a SaaS, software or technology environment.
• Experience translating business problems and outcomes into clear requirements, user stories and executable development work.
• Confidence working directly with software development teams in an Agile environment.
• Experience working with tools such as Jira is highly valuable, as the team operates in Jira.
• Strong communication skills and the confidence to work with both technical teams and senior business stakeholders.
• An adaptable, collaborative approach. You'll be working across different projects, priorities and stakeholder groups rather than operating within a narrow product silo.
• A mindset focused on outcomes rather than prescribing technical solutions, allowing engineering teams to determine the best architecture and implementation.
• Curiosity about how data and automation can improve products, processes and decision‑making.
• The confidence to question established processes constructively and explore new ways of solving problems.
• Experience in payments, fintech, financial services, fraud, security, risk or compliance would be advantageous, but deep regulatory expertise is not essential.

We welcome talent at all career stages and are dedicated to understanding and supporting additional needs.

We're proud to be an equal opportunity employer, committed to creating an inclusive and open environment for everyone.

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As set forth in Bottomline’s Equal Employment Opportunity policy,we do not discriminate on the basis of any protected group status under any applicable law.

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