Product Manager

Ektello; Plano (TX); On-site; USD 96,000 - 102,000; Full time

Job summary

Ektello in Plano, TX is seeking a Product Manager level data strategist to lead data-driven initiatives and executive reporting. You will guide cross-functional teams across operations, CX, technology, and leadership to turn data into strategic actions.

The role emphasizes AI adoption, analytics excellence, and delivering actionable insights to senior leaders while ensuring high-quality, ethical work practices in a fast-paced technology environment.

Qualifications

• Bachelor's degree in Business, data science or related field; MBA or advanced degree a plus; 6+ years in data analytics or business planning.
• Strong analytical and data-visualization skills with ability to turn raw data into actionable insights.
• Advanced proficiency in Excel and Power BI for data analysis and reporting; strong PowerPoint skills.
• Detail-oriented with a strong track record of process development, documentation, and execution.
• Experience managing relationships with external partners or vendors providing critical business services.
• Strong problem-solving skills and ability to motivate and align teams across a geographically dispersed area.
• Bias for action with a high sense of urgency to resolve customer-impacting issues.
• Excellent written and verbal communication; able to present to senior leadership.
• Experience automating workflows using AI tools such as Claude, Gemini or Copilot.

Responsibilities

• Lead the creation and execution of data driven strategies to enhance business performance.
• Develop data and AI driven strategic initiatives that improve service operation and customer experience.
• Champion the adoption of AI and automation across analytics and planning processes to increase decision quality.
• Own executive level reporting and planning models, ensuring accuracy and strategic relevance.
• Present analysis, strategic recommendations and business impact to sr. leadership.
• Maintain the delivery of quality work while adhering to ethical standards.
• Analyze complex data sets to drive actionable insights.

Skills

Data analytics

Business strategy

Data visualization

Excel

Power BI

PowerPoint

Executive communication

Stakeholder mgmt

Problem solving

Cross-functional collaboration

Education

Bachelor's degree in Business or related field

MBA or advanced degree (plus)

Tools

Claude

Gemini

Copilot

Job description

Title: Product Manager Client: Global leader in Technology/ Electronics Duration:12 months with HIGH chance for extension or become permanent Work Location: Plano, TX Schedule:M-F (Fully Onsite) Pay rate:$70-73.99/hr w2 + Benefits

Summary:

As part of the Data and Planning team, you will lead the development and implementation data driven strategies that drive business growth and enhance decision- making. Will be responsible for analyzing service performance, identifying trends and opportunities and translating complex data into actionable recommendations for business leaders. This individual will collaborate cross functionally with service operations, cx experience, technology and leadership to develop strategies and improve efficiency, enhance service quality and support long term business company’s goals.

Responsibilities:

• Lead the creation and execution of data driven strategies and to enhance business performance
• Lead the development of data and AI driven strategic initiatives that improve service operation and customer experience.
• Champion the adoption of AI and automation across analytics and planning processes to increase and decision quality
• Own executive level reporting and planning models, ensuring accuracy m clarity and strategic relevance.
• Present analysis, strategic recommendations and business impact to sr. leadership.
• Maintain the delivery of quality work while adhering to ethical standard.
• Analyze complex data sets to drive actional insights

Education/Experience (Requirements)

• Bachelor's degree in Business, data science or related field: MBA or advanced degree as plus 6+ years of Experience in data analytics business strategy or operation planning.
• Strong analytical and data-visualization skills, with the ability to turn raw performance data into clear, actionable insights for multiple audiences.
• Advanced proficiency in Excel and Power BI for data analysis, data visualization, and reporting Strong proficiency in PowerPoint, with experience building polished, executive-level presentations.
• Detail-oriented with a strong track record of process development, documentation, and execution.
• Experience managing relationships with external partners or vendors providing critical business services.
• Strong problem-solving skills and the ability to motivate and align teams spread across a geographically dispersed area.
• A strong bias for action with a high sense of urgency to resolve customer-impacting issues.
• Excellent written and verbal communication skills, with the ability to present effectively to senior leadership.
• Experience automating workflows and analysis using AI tools such as Claude, Gemini or Copilot strongly preferred #LI-MK1