Product Manager

Ford Motor Company; Phoenix (AZ); Remote; USD 95,000 - 125,000; Full time

Job summary

Ford Motor Company is seeking a Product Manager to oversee the e-commerce site navigation. This fully remote role requires 3+ years in e-commerce product management, focusing on user experience and data analysis to enhance customer engagement. Join a leading company in mobility innovation and contribute to a better world.

Benefits

Immediate medical, dental, and prescription drug coverage

Flexible family care and parental leave

Vehicle discount program

Tuition assistance

Paid time off for community service

Generous holiday schedule

Option to purchase additional vacation time

Qualifications

• 3+ years of Product Management experience in e-commerce.
• Experience launching user-facing features with measurable results.
• Familiarity with A/B testing methodologies.

Responsibilities

• Define vision and strategy for global site navigation.
• Analyze key metrics related to navigation performance.
• Collaborate with various stakeholders to optimize user experience.

Skills

Analytical Skills

User Experience Design

Data-Driven Decision Making

Communication Skills

Collaboration

Education

Bachelor's degree

Master's Degree in Business, Computer Science, Design or similar

Tools

Google Analytics

Adobe Analytics

A/B testing tools

Jira

Confluence

Job description

We are the movers of the world and the makers of the future. We get up every day, roll up our sleeves and build a better world together. At Ford, we’re all a part of something bigger than ourselves. Are you ready to change the way the world moves?

Enterprise Technology plays a critical part in shaping the future of mobility. If you’re looking for the chance to leverage advanced technology to redefine the transportation landscape, enhance the customer experience and improve people’s lives, this is the opportunity for you. Join us and challenge your IT expertise and analytical skills to help create vehicles that are as smart as you are.

In this position...

We're looking for a talented and experienced Product Manager to take ownership of one of the most critical pieces of our global e-commerce platform : the main site navigation header. Think of this as the digital front door and the primary guide for millions of users worldwide as they explore our vast catalog.

This isn't just about links; it's about user experience, discoverability, brand representation, and ultimately, driving conversion and engagement across diverse markets and devices. You'll be the strategic owner for this foundational element, ensuring it's intuitive, performant, globally relevant, and constantly optimized.

Although this is a fully remote role, we prefer candidates who can work hybrid in our Dearborn, MI location. The ability to work eastern standard hours is required for all candidates.

Onsite work of up to three days per week may be required for candidates within commuting distance of a Ford hub location.

What you'll do…

Own the Vision & Strategy : Define the long-term vision, strategy, and roadmap for our global site navigation. This includes considering future trends, new technologies, and evolving user behaviors across different regions.

Be the User's Advocate : Deeply understand how users interact with our navigation today and identify pain points through user research, usability testing, and analyzing feedback. Champion improvements that make finding products effortless.

Drive with Data : Analyze key metrics related to navigation performance – think click-through rates, search usage originating from the nav, bounce rates on category pages, time to find products, and conversion impact. Use A / B testing and data insights to inform every decision.

Define Requirements : Translate user needs, business goals, and data insights into clear, concise product requirements and specifications for our design and engineering teams.

Collaborate Globally : Work closely with a wide range of stakeholders, including UX / UI Designers, Engineers, Data Scientists, Marketing, Merchandising, Content teams, and crucially, our regional and international teams. Ensure the navigation meets global needs while allowing for necessary localization.

Prioritize and Plan : Manage the product backlog for the navigation area, ruthlessly prioritizing initiatives based on impact, effort, and alignment with overall company goals.

Stay Informed : Keep a pulse on competitive landscape and best practices in e-commerce navigation, globally. What are other leading sites doing well? What can we learn?

Communicate Effectively : Clearly articulate the navigation strategy, roadmap, progress, and results to stakeholders at all levels across the organization.

Iterate and Optimize : Plan and execute experiments (A / B tests) to continuously improve navigation design, structure, and functionality.

You'll have...

Bachelor’s degree or a combination of education and equivalent work experience

3+ years of Product Management experience specifically within an e-commerce environment. You understand the unique challenges and opportunities of online retail.

2+ years of experience of successfully launching and iterating on user-facing features that delivered measurable business results in an e-commerce context.

2 + years of experience working on large-scale websites or applications with a significant user base.

2+ years of experience with A / B testing methodologies is essential with strong analytical skills and comfort using data to inform decisions.

Even better, you may have…

Master’s Degree in Business, Computer Science, Design or similar.

Experience working on products with a global scope, understanding the complexities of localization, cultural nuances, and international team collaboration.

Solid understanding of UX / UI principles, particularly as they apply to website navigation and information architecture. You can effectively collaborate with designers.

Direct experience managing site navigation, global headers, or other core site infrastructure components on a large e-commerce platform.

Familiarity with specific analytics platforms (e.g., Google Analytics, Adobe Analytics), A / B testing tools, or product management software (e.g., Jira, Confluence).

Experience with personalization or AI-driven features within navigation.

An understanding of SEO principles related to site structure and navigation.

Excellent communication, presentation, and interpersonal skills. You can influence and align diverse teams.

Ability to thrive in a fast-paced, dynamic environment.

You may not check every box, or your experience may look a little different from what we've outlined, but if you think you can bring value to Ford Motor Company, we encourage you to apply!

As an established global company, we offer the benefit of choice. You can choose what your Ford future will look like : will your story span the globe, or keep you close to home? Will your career be a deep dive into what you love, or a series of new teams and new skills? Will you be a leader, a changemaker, a technical expert, a culture builder…or all the above? No matter what you choose, we offer a work life that works for you, including :

Immediate medical, dental, and prescription drug coverage

Flexible family care, parental leave, new parent ramp-up programs, subsidized back-up childcare and more

Vehicle discount program for employees and family members, and management leases

Tuition assistance

Established and active employee resource groups

Paid time off for individual and team community service

A generous schedule of paid holidays, including the week between Christmas and New Year’s Day

Paid time off and the option to purchase additional vacation time.

For more information on salary and benefits, click here :

This position is a range of salary grades 6-8 .

Visa sponsorship is not available for this position.

Candidates for positions with Ford Motor Company must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire.

We are an Equal Opportunity Employer committed to a culturally diverse workforce. All qualified applicants will receive consideration for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, disability status or protected veteran status. In the United States, if you need a reasonable accommodation for the online application process due to a disability, please call 1-888-336-0660.

LI-remote

LI-LA1

Requisition ID : 45748

Create a job alert for this search