Product Manager

CampusESP, Inc.; Philadelphia (Philadelphia County); Híbrido; USD 120 000 - 170 000; Tempo integral

Resumo da oferta

CampusESP, Inc. is seeking an experienced Product Manager to own end-to-end lifecycle and translate customer needs into solutions.

You will report to the VP of Product and collaborate with engineering, design, marketing, sales, and customer success to shape CampusESP’s product roadmap and AI-enabled engagement initiatives. The role involves owning product areas, validating customer problems, and guiding discovery through launch, adoption, and iteration with a strong emphasis on AI-powered

Qualificações

• 4-6 years of product management experience, ideally in edtech.
• Experience developing AI solutions and working within AI-powered product management processes.
• Ability to grasp technical concepts and work with a development team to stay aligned.

Responsabilidades

• Own a meaningful area of the CampusESP product portfolio, including roadmap and outcomes.
• Identify and validate customer problems through discovery with colleges and translate insights into opportunities.
• Lead end-to-end product development from discovery to launch, adoption, measurement, and iteration.

Conhecimentos

Product management

AI solutions

Cross-functional collaboration

Customer empathy

Descrição da oferta de emprego

We're looking for an experienced Product Manager to help build the future of CampusESP's platform, launching us into exciting new AI and student engagement markets.

You'll own the end-to-end product lifecycle, translating customer needs into solutions that actually get used. Reporting to the VP of Product, you'll work closely with engineering, design, marketing, sales, customer success, and other stakeholders. You'll have a real seat at the table and a key voice in shaping what CampusESP becomes!

At CampusESP, we help colleges and universities engage students and their families. Our platform drives meaningful results in enrollment, retention, and giving.

The Product Team is currently driving a large company transformation, leveraging our 500+ family engagement customers to launch into new student engagement markets. At the same time, we’re releasing AI agents to modernize the user experience (hey, it’s 2026!). We’re looking for a PM to help shape these transformational initaitives.

This position is preferred for our Philadelphia headquarters or Manhattan satellite office, although some remote exceptions can be made.

Your impact will include:

Own a meaningful area of the CampusESP product portfolio, including the roadmap, prioritization, and product outcomes.

Identify and validate customer problems through discovery with college, translating insights into scalable product opportunities.

Engage regularly with customers to understand their needs, surface pain points, and validate product decisions

Make thoughtful product decisions about what to build, what not to build, and why, balancing customer needs, business opportunity, strategic fit, technical feasibility, and investment.

Lead the end-to-end product development process from discovery and scoping through launch, adoption, measurement, and iteration.Partner closely with engineering and design to turn ambiguous problems into compelling product experiences.

Lead the go-to-market process for new features and solutions, handling team enablement, positioning, launch plans, launch assets, KPI definition, and adoption strategies. Our goal is ensure customers adopt and get value from what we ship.

Stay close to emerging technologies, particularly AI, and identify opportunities to use them to create meaningful value for colleges, students, and families.

Collaborate across the company to align on priorities, communicate the product vision and decisions, and bridge the gap between technical and non-technical teams

What We’re Looking For

4-6 years of product management experience, ideally in edtech, with a proven track record of owning significant product areas

Experience developing AI solutions and working within AI-powered product management processes

Ability to quickly grasp technical concepts and work confidently with a development team, keeping engineers aligned, unblocked, and moving in the right direction

Strong customer empathy and the ability to translate user insights into well-reasoned product decisions

Jump between strategy and execution, from "where are we going" vision conversations to day-to-day roadmap execution

Clear communicator who can align cross-functional partners, prioritize thoughtfully, and thrive in a fast-paced, highly-collaborative environment

Comfort operating in ambiguity and creating structure where it doesn't yet exist

Business-minded about how product decisions influence customer adoption, retention, expansion, and revenue.

Desire to really own something that will make a big impact on CampusESP's direction

CampusESP is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status.