Product Manager

Premier CX; North Carolina; Hybrid; USD 60,000 - 79,000; Full time

Benefits offered by this job

Pension scheme

Annual bonus

Flexible working arrangements

Paid volunteering days

Professional development support

Employee wellbeing programme

Job summary

Cumbrian Water is recruiting a Product Manager to own the development and execution of the company’s product strategy and roadmap. You will work with engineering, operations, customer service, regulatory affairs, and commercial teams to deliver innovative products that support environmental and service commitments.

The role emphasizes collaboration with cross-functional teams, data-driven decision making, and a strong emphasis on diversity, equity, and inclusion in the workplace.

Qualifications

• Bachelor’s degree or equivalent professional certification in a related field.
• Strong problem-solving and analytical abilities.
• Excellent communication and interpersonal skills.
• Experience with Agile methodologies.
• Demonstrated understanding of customer needs and market trends.
• Experience with product development and launch processes.

Responsibilities

• Collaborate with cross-functional teams to overcome blockers and decide on new functionality.
• Develop and execute product strategy and roadmap aligned with company goals.
• Conduct market research to identify customer needs and opportunities.
• Prioritize product requirements and coordinate delivery within time and budget.
• Analyse product performance and make data-driven decisions to improve features and UX.
• Act as the primary contact for product-related matters with internal and external stakeholders.
• Keep up-to-date with industry trends and competitor activities.

Skills

Product strategy

Cross-functional collaboration

Agile methodologies

Market research

Data-driven decisions

Education

Bachelor's degree in Business, Engineering, Environmental Science, or related field

Postgraduate qualification in Product Management / Water Industry / Sustainability

Job description

Cumbrian Water looking for a highly motivated Product Manager to join their team.

Product Managers at Cumbrian Water own the development and execution of the company’s product strategy and roadmap. In this role, you’ll work closely with cross-functional teams, including engineering, operations, customer service, regulatory affairs, and commercial teams, to deliver innovative products that meet the needs of our customers and support our environmental and service commitments.

Key responsibilities

• Collaborate with cross-functional teams to overcome blockers and make decisions about new functionality
• Develop and execute product strategy and roadmap aligned with company goals
• Conduct market research to identify customer needs and new opportunities
• Prioritize product requirements and work with cross-functional teams to deliver on time and within budget
• Analyse product performance and make data-driven decisions to improve features and user experience
• Act as the primary point of contact for all product-related matters with internal and external stakeholders
• Keep up-to-date with industry trends and competitor activities

Qualifications

• Bachelor's degree in Business, Engineering, Environmental Science, or a related field (or equivalent professional certification such as PRINCE2 or AgilePM)
• Strong problem-solving and analytical abilities
• Excellent communication and interpersonal skills
• Experience with Agile methodologies
• Demonstrated understanding of customer needs and market trends
• Experience with product development and launch processes
• A strong commitment to diversity, equity, and inclusion in the workplace
• Desirable: Postgraduate qualification in Product Management, Water Industry Operations, or Sustainability

If you don’t meet 100% of the qualifications outlined above, tell us why you’d be a great fit for this role in your cover letter.

Additional Information

• Full-time, permanent position
• Location: Hybrid (based in Cumbria with flexible remote working options)
• Evidence of right to work in the UK required
• Salary range: £45,000–£60,000 depending on experience
• Pension scheme, annual bonus, and professional development support included

Who we are

Cumbrian Water is a regional water and wastewater services provider committed to delivering clean, safe water to communities across Cumbria and protecting the natural environment. We pride ourselves on innovation, sustainability, and customer service excellence.

Our mission is to provide reliable water services while safeguarding the region’s rivers, lakes, and ecosystems for future generations. We believe in transparency, collaboration, and continuous improvement.

Benefits include

• Competitive salary and pension contributions
• Annual performance bonus
• Flexible working arrangements
• Paid volunteering days
• Professional development and training opportunities
• Employee wellbeing programme

At Cumbrian Water, we value diversity and always treat all employees and job applicants based on merit, qualifications, competence, and talent. We welcome applications from candidates with disabilities and are happy to discuss reasonable adjustments during the recruitment process.

We believe that diverse teams make stronger teams, and we are committed to building an inclusive and equitable workplace where everyone can thrive.