Product Manager

TD Bank Group; Mount Laurel Township (NJ); On-site; USD 91,000 - 136,000; Full time

Job summary

TD Bank Group is seeking a Product Manager to oversee end-to-end management of assigned products and programs. The role focuses on features, pricing, and customer value, while aligning with the bank's profitability goals.

You will partner with Acquisition teams to reach widget and volume targets and ensure a strong customer experience. Based in Mount Laurel, New Jersey, the role emphasizes data-driven decision making, market insights, and collaboration with Marketing and Retail teams to deliver

Qualifications

• End-to-end product management experience for products/services.
• Ability to meet bank P&L objectives.

Responsibilities

• Oversee end-to-end management of assigned products, services and programs.
• Drive features, benefits and pricing to meet customer needs and bank profitability.
• Lead with customer insights to innovate and improve product experiences.
• Own business results and product sales, coordinating with Acquisition teams.

Job description

Work Location:

Mount Laurel, New Jersey, United States of America

Hours:

40

Pay Details:

91,000 - $136,240 USD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Line of Business:

Product Management Job Description:

The Product Manager oversees the end to end management of assigned products, services and programs including features, benefits and characteristics that meet customer needs and are priced to meet the Bank's profit and loss objectives. The Product Manager manages a particular product or function supporting in the achievement of a business strategy. This role acts as a source for innovation led through customer insights and creating a better customer experience with a particular product. The role is accountable for business results and product sales, working with Acquisition teams to ensure widget and volume targets are met.

Depth & Scope:

Highly seasoned professional role requiring substantial knowledge/expertise in a complex field and knowledge of broader related areas

Accountable for either a single major functional area with a mass or niche product/segment suite and moderate level of complexity with a range of complex attributes

Integrates knowledge of the enterprise sub-function's or business line's overarching strategy in developing solutions across multiple functions or operations

Provides expertise and advice on unique distribution issues (i.e. primarily 3rd party channels) for niche/customized products/segments

Has advisory/consultative accountability for functional areas that are not directly managed

Solves or may lead others to solve complex problems; leads efforts or partners with others to develop new solutions

Uses sophisticated analytical thought to exercise judgement and identify solutions

Impacts the achievement of sub-function or business line objectives within the area accountable for

Develops and maintains a robust understanding of the regulatory requirements, customer, market, and industry to deliver product and process innovation to improve the value proposition

Develops and implements products/policies and procedures in such a way that it enhances the end to end customer experience (including training, enhancement and irritant reduction) while achieving business objectives

Oversees and ensures the clear and effective delivery of products and services to the customer

Acts as a Subject Matter Expert for product-related inquiries

May lead business plans leveraging Acquisition and Segments teams to increase new account growth and track P&L impact

Liaises with partners (i.e. Marketing, Phone Channel, Retail) to understand industry and customer trends; Analyzes challenges and identifies areas of opportunity through customer research, focus groups, and external secondary research; Facilitates ideation sessions and builds necessary business cases for NPD, identifying solutions and building stronger plans for growth

Builds and maintains effective relationships with sales distribution, key internal stakeholders and/or external partners to ensure that customer needs are considered in strategic decisions and in the development of options, solutions and alternatives

Leads and facilitates problem solving sessions with partners and vendors

Designs end to end process for development, implementation, use, reporting and feedback on developed products and segments

Directs and coordinates market research to determine underlying customer needs - input to development process

Participates in the day to day management of the product(s), identifying and implementing product features and enhancements, providing business case support of recommendations and assisting in the strategic development of new initiatives

Adheres to enterprise frameworks or methodologies that relate to activities for own business area

Delivers financial results for the product/product suite via operation of all available levers: pricing, margin, volume etc., creates and delivers business cases to achieve strategic business results (acquisition, retention, customer experience, engagement and market share)

Supports Senior Management as a subject matter expert for the product(s) portfolio through all forms of written and verbal presentations, (product reviews, planning and forecasting, strategic review sessions)

Conducts ongoing industry and competitive analysis to obtain mar