Product Manager

Centralbancompany; Missouri; On-site; USD 90,000 - 130,000; Full time

Job summary

Centralbancompany seeks a Product Manager for its Commercial Digital team to lead the end-to-end lifecycle of digital banking products for commercial and small business clients. You will partner with technology, design, operations, and business stakeholders to deliver secure, scalable customer-centric capabilities.

The role emphasizes strategy, roadmap execution, market insight, and cross-functional collaboration within a trusted financial institution.

Qualifications

• Bachelor’s degree required in business, finance, or related discipline.
• 2+ years of product management or similar in banking.
• Experience with commercial banking and digital servicing journeys.
• Strong analytical, organizational and problem-solving abilities.
• Excellent communication for technical and non-technical audiences.
• Experience within an Agile product development framework.

Responsibilities

• Develop and execute product strategies and roadmaps aligned with objectives and customer needs.
• Own end-to-end delivery and performance for Commercial Digital products.
• Conduct market research, competitive analysis, and discovery to inform direction.
• Prioritize backlog and collaborate with tech, operations and cross-functional teams.
• Serve as the voice of the customer and translate feedback into insights.
• Collaborate with Risk, Legal, Compliance, Marketing, and Sales to support success.
• Monitor product performance, identify risks, and report progress to leadership.
• Promote continuous improvement through feedback loops and iterative development.
• Coordinate dependencies across internal and external teams for seamless execution.
• Foster a curious, accountable, customer-first team environment.

Skills

Agile product development

Analytical skills

Verbal and written communication

Organizational skills

Problem-solving

Education

Bachelor’s degree in business, finance, or a related discipline

Tools

Microsoft Office Suite

Job description

Join a dynamic team at the forefront of digital product innovation for small business and commercial banking. We are seeking a detail-oriented, customer-focused Product Manager to join our Commercial Digital team. In this role, you will be responsible for leading the development and delivery of digital product solutions that meet the evolving needs of commercial and small business clients, as well as internal partners. You will oversee the full product lifecycle—from ideation and strategy to execution and enhancement—ensuring our offerings deliver measurable value to customers and the organization.

This is an excellent opportunity to shape product strategy within a trusted financial institution by partnering with technology, design, operations, and business stakeholders to deliver secure, scalable, customer-centric digital capabilities.

Key Responsibilities:

• Develop and execute product strategies and roadmaps aligned with the bank’s objectives and customer needs.
• Own end-to-end delivery and performance for assigned Commercial Digital products, and support other Commercial Digital products through shared roadmap planning, dependency management, and cross-team execution.
• Conduct market research, competitive analysis, and customer discovery to inform product direction.
• Own and prioritize the product backlog; collaborate with technology, operations, and other cross-functional partners to ensure effective delivery.
• Serve as the voice of the customer, translating feedback into actionable insights and product enhancements.
• Partner with internal stakeholders, including Risk, Legal, Compliance, Marketing, and Sales, to support product success.
• Monitor product performance, identify and mitigate risks, and regularly report progress to leadership.
• Promote a culture of continuous improvement through feedback loops and iterative development.
• Coordinate dependencies across internal and external teams to ensure seamless execution.
• Foster a team environment that values curiosity, accountability, and customer-first thinking.

Why Join Us:

As a trusted financial institution, we are committed to supporting the diverse needs of our commercial clients. In this role, you will play a key part in shaping the future of our commercial digital capabilities, working with a collaborative team that values integrity, accountability, and excellence in client service.

Preferably, this position would work from Jefferson City, MO, but may work out of any market location within our footprint.

PHYSICAL DEMANDS AND WORKING CONDITIONS

This role works in a standard office environment and involves extended periods at a computer, regular communication in person and by phone, and occasional lifting of items up to 25 pounds. The Bank will provide reasonable accommodations to enable individuals with disabilities to perform the essential functions of this position.

ADDITIONAL REQUIREMENTS

Regular and reliable attendance and punctuality are required for this position. Must be able to perform the essential functions of this position with or without reasonable accommodation

Required:

• Bachelor’s degree in business, finance, or a related discipline.
• Minimum of 2 years of experience in product management or a relevant role within the banking industry.
• Familiarity with commercial banking and small business client needs and/or digital servicing and origination journeys.
• Strong analytical, organizational, and problem-solving skills.
• Ability to work independently and manage multiple priorities in a fast-paced environment.
• Excellent verbal and written communication skills; able to communicate with both technical and non-technical audiences.
• Experience working within an Agile product development framework.
• Team-oriented mindset with a positive, collaborative approach.
• Strong command of Microsoft Office Suite.

Preferred:

• Experience in a traditional or regional banking environment.
• Familiarity with regulatory and compliance considerations in banking product development.
• Experience working within a highly matrixed organization.