Product Manager

Central Bank; Missouri; On-site; USD 90,000 - 130,000; Full time

Job summary

Central Bank is seeking a Product Manager for its Commercial Digital team to lead the development and delivery of digital product solutions for small business and commercial banking clients. You will oversee the full product lifecycle—from ideation to execution and enhancement—delivering measurable value to customers and the organization.

You will partner with technology, design, operations, and business stakeholders to deliver secure, scalable, customer-centric digital capabilities and drive

Qualifications

• Experience shaping and delivering digital products across the full lifecycle.
• Ability to translate customer feedback into actionable product improvements.
• Strong collaboration across technology, design, operations and business teams.

Responsibilities

• Develop and execute product strategies and roadmaps aligned with objectives.
• Own end-to-end delivery for Commercial Digital products and contribute to shared roadmaps.
• Conduct market research, competitive analysis, and customer discovery.
• Own and prioritize the product backlog with cross-functional teams.
• Translate customer feedback into actionable insights and enhancements.
• Collaborate with Risk, Legal, Compliance, Marketing, and Sales to support success.
• Monitor product performance, mitigate risks, and report progress to leadership.
• Foster continuous improvement and coordination across internal and external teams.

Skills

Product strategy

Roadmap ownership

Stakeholder management

Customer discovery

Backlog prioritization

Cross-functional collaboration

Risk awareness

Job description

Join a dynamic team at the forefront of digital product innovation for small business and commercial banking. We are seeking a detail-oriented, customer-focused Product Manager to join our Commercial Digital team. In this role, you will be responsible for leading the development and delivery of digital product solutions that meet the evolving needs of commercial and small business clients, as well as internal partners. You will oversee the full product lifecycle—from ideation and strategy to execution and enhancement—ensuring our offerings deliver measurable value to customers and the organization.

This is an excellent opportunity to shape product strategy within a trusted financial institution by partnering with technology, design, operations, and business stakeholders to deliver secure, scalable, customer-centric digital capabilities.

Key Responsibilities

• Develop and execute product strategies and roadmaps aligned with the bank’s objectives and customer needs.
• Own end-to-end delivery and performance for assigned Commercial Digital products, and support other Commercial Digital products through shared roadmap planning, dependency management, and cross-team execution.
• Conduct market research, competitive analysis, and customer discovery to inform product direction.
• Own and prioritize the product backlog; collaborate with technology, operations, and other cross-functional partners to ensure effective delivery.
• Serve as the voice of the customer, translating feedback into actionable insights and product enhancements.
• Partner with internal stakeholders, including Risk, Legal, Compliance, Marketing, and Sales, to support product success.
• Monitor product performance, identify and mitigate risks, and regularly report progress to leadership.
• Promote a culture of continuous improvement through feedback loops and iterative development.
• Coordinate dependencies across internal and external teams to ensure seamless execution.
• Foster a team environment that values curiosity, accountability, and customer-first thinking.

Why Join Us

As a trusted financial institution, we are committed to supporting the diverse needs of our commercial clients. In this role, you will play a key part in shaping the future of our commercial digital capabilities, working with a collaborative team that values integrity, accountability, and excellence in client service.

Preferably, this position would work from Jefferson City, MO, but may work out of any market location within our footprint.

PHYSICAL DEMANDS AND WORKING CONDITIONS

This role works in a standard office environment and involves extended periods at a computer, regular communication in person and by phone, and occasional lifting of items up to 25 pounds. The Bank will provide reasonable accommodations to enable individuals with disabilities to perform the essential functions of this position.

Additional Requirements

Regular and reliable attendance and punctuality are required for this position. Must be able to perform the essential functions of this position with or without reasonable accommodation