Product Manager

Insight Global; Indianapolis (IN); On-site; USD 70,000 - 110,000; Full time

Job summary

Insight Global is assisting a leading financial services organization in finding a Senior Product Associate for a contract-to-hire role. The position supports the product management team by liaising with Product Managers and IT, documenting requirements, and driving technology-enabled capabilities that align with business goals.

The ideal candidate will apply strong communication skills, agile familiarity, and the ability to translate business needs into technical requirements while

Qualifications

• 3–5+ years in a product associate, product owner, or equivalent role in a technology-driven environment.

Responsibilities

• Support Product Managers in gathering and documenting business requirements for technology solutions, ensuring alignment with processes and initiatives.

Skills

Agile methodologies

Jira

Confluence

Product ownership

Stakeholder liaison

Communication skills

Financial services knowledge

Data/API platforms

Tools

Genesys Cloud

NICE

Intradiem

Appian

ACE

Job description

• 3–5+ years of experience in a product associate, product owner, or equivalent role within a technology-driven environment (title flexibility considered if scope of work aligns)
• Demonstrated experience working within agile methodologies, including participation in sprint ceremonies and collaboration with engineering teams in a product owner capacity
• Proficiency with Jira and Confluence for backlog management, documentation, and lifecycle tracking
• Familiarity or working knowledge of contact center platforms (e.g., Genesys, NICE, Intradiem), workflow orchestration tools (e.g., Appian), or data/API platforms — direct experience preferred, awareness considered
• Strong ability to translate business needs into technology requirements and serve as a conduit between business stakeholders and IT delivery teams
• Experience in or exposure to financial services, investment management, or high-volume transaction environments (trade settlement, risk, regulatory awareness) strongly preferred

Excellent written and verbal communication skills with the ability to create clear documentation, PowerPoint presentations, and stakeholder-facing materials

Job Description

Our client, a leading financial services organization, is seeking a talented Senior Product Associate to join their growing product management team on a contract-to-hire basis. This role serves as a critical support function within the product organization, partnering closely with Product Managers and IT teams to deliver technology-enabled capabilities that drive business outcomes. The ideal candidate will bring strong learning agility, familiarity with agile methodologies, and excellent verbal and written communication skills to effectively liaise between business stakeholders and technical teams.

Key Responsibilities

• Support Product Managers in gathering and documenting business requirements for technology solutions, ensuring alignment with overall business processes and strategic initiatives
• Develop deep subject matter expertise (SME) and domain knowledge in assigned business processes and product areas over time
• Partner with IT delivery teams operating in agile frameworks, functioning in a product owner capacity and working directly with engineering teams of approximately six engineers
• Assist in road map planning, capability prioritization, and tracking of deliverables using tools such as Jira and Confluence
• Contribute to stakeholder communication efforts by helping document and communicate the status of product capabilities and initiatives
• Review and advise on job aids, training materials, and documentation related to newly released capabilities as needed
• Collaborate with teams working on technologies such as Genesys Cloud (IVR/contact center), NICE, Intradiem, Appian (workflow orchestration), ACE (internal processing application), and data/API platforms
• Support data-related product areas including transformation logic, data ingestion, API publishing, and centralized reporting and analytics initiatives